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PPI Reclaiming successes and failures
Comments
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Today I received a £2648.58 PPI refund from Santander! This was from a £10,000 loan I had started 4 years ago! I followed the instructions on this site, printed the financial ombudsmans questionnaire from the site and sent a very basic letter stating that I wished to complain, reasons why in brief and the filled out questionnaire. I sent this letter mid September and the bank replied on the 3rd of October with a refund offer letter with the full balance and interest on the PPI they had misold me!
just wanted to say an enormous thank you for your advice! One simple letter literally the price of a stamp and there's my money back!! Thank you again! To anyone who is reading this and wondering should I bother trying this? Or is it worth having a go?! It really is! Can't tell you how happy I am! Thank you0 -
After visiting the moneysavingexpert.com website sometime in April 2011, I noticed a lot of people were making PPI claims with a lot of sucess. During this time I 'Dilly Dallied' in making a claim although it was a no brainer to do it.
My push came when I received good news from my partner that I am going to be a father in 2012:). That gave me a much needed push to put through PPI claims on 2 out of the 3 loans which I had taken out. These were with HFC bank and also Blackhorse Finance (notice that im 'dilly dallying' on the final PPI claim but I will pull my finger out to complete)
I am pleased to say that after submitting an appeal in mid August for HFC Bank, I received a response today with my claim being upheld and in turn sent an acceptance offer of £1617.05!!
For anyone who who has posted up their successes or failures in making a PPI Claim, I would like to say thank you!!
I will keep you informed as to when Blackhorse Finance get back to me (I will complete the final one next week. lol)
:laugh::laugh::laugh:0 -
• What were you reclaiming: Four loans (each consolidating the previous)
• Who was the provider: NatWest
• How much did you get back: £7,109.34
• Did you get it back after a letter or did you go to the Financial Ombudsman: Did not go to the ombudsman, but I had to pursue the bank with the mechanical tenacity of a terminator!
• And then write your brief reclaim tale: I submitted my complaint in April, requesting a refund of the PPI from a loan I had with them. The bank dragged their heels –I have about three holding letters- but they eventually confirmed this refund, plus four more from my previous history with the bank. They made a refund offer in August, and [STRIKE]promised[/STRIKE] endeavoured to pay me within 28 days. It took 46 days, several phone calls and an email to Stephen Hester but eventually they coughed up.
On a side note, I have previously received just over £3k in a bank charges refund from them, meaning that I have now been refunded over ten thousand pounds from RBS Group.
They had the money from me first…I'm a...I'm a real traditionalist of course0 -
conkerlily123 wrote: »We had the same reply, but after emailing the CEO, we got the complaint upheld, I know that Redpeppers was in the same position as me and she did the same, both of us have had sucess this way and are both awaiting big payouts.
I would definately E-mail them and also Amersall drafted a letter which I re-sent to Firstplus with re-defined reasons for the mis sale.
In all, it took less than two weeks for a desicion after the CEO was contacted.
As the loan is frontloaded with PPI, the FOS will pass in your favour as these loans have now been withdrawn from sale due to the very nature of them
Don't give up, you may feel deflated now, but believe me, you will getthe justice you deserve if you just persevere
Keep smiling Hunni
Lily x
Thanks for the mention Lily
I've PM'd Kaz to say I will send the letter and email I sent to FP and Bob to her tomoz when I'm back on the lappy.
Time goes slow when your waiting for a cheque doesn't it?!!!!!
My waiting time should be up about 10th December , I've not heard if Nutty Nat has received hers yet though- must be getting close.
Good luck all front loaded first plussers0 -
Red_peppers wrote: »Thanks for the mention Lily
I've PM'd Kaz to say I will send the letter and email I sent to FP and Bob to her tomoz when I'm back on the lappy.
Time goes slow when your waiting for a cheque doesn't it?!!!!!
My waiting time should be up about 10th December , I've not heard if Nutty Nat has received hers yet though- must be getting close.
Good luck all front loaded first plussers
Oooops! Sorry Nuttynat just seen that you've not received it yet :mad:
How are you doing on the 6-8 week timescale they've given, not past it I hope?
Seeing as your cheque will be so big have you asked for it in a large cardboard form like a readers digest winner? :rotfl:
Hels xxx0 -
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thanks very much
got a little over £4000
this was for 2 loans taken out with natwest. very strange on how there pay but aleast its payed off the family hoilday and with xmas coming up its great! my loan is in its final year and the payements have dropped also, was paying £249 and i am now paying £189! big big diffrent!
bad news is that a car a brought 6 months ago went in for a service and has came back with a load of problems! so looks like some money is going on that!
thanks very much for the help.....You be lucky:T0 -
What were you reclaiming: 2 loans going back to 2007
Who was the provider: LloydsTSB
How much did you get back: The letter says they will pay £7293
Did you get it back after a letter or did you go to the Financial Ombudsman: Completed the form from your site
I was reluctant at first but when i came upon your site i thought, why not? The templates were easy to use. I wrote to the bank in early July, received an acknowledgement letter a week later and a follow up phone call in early October. Yesterday i received a letter agreeing to pay £7293 as soon as possible. They're not asking me to sign anything, just to do nothing if I am in agreement. I'll let you know how it pans out.
You lose nothing but a couple of hours. You don't even need too much detail to make the request. On my second loan i simply wrote to them with the reference number, requesting the file.0 -
Red_peppers wrote: »Oooops! Sorry Nuttynat just seen that you've not received it yet :mad:
How are you doing on the 6-8 week timescale they've given, not past it I hope?
Seeing as your cheque will be so big have you asked for it in a large cardboard form like a readers digest winner? :rotfl:
Hels xxx
Morning Helen
It is 6.5 weeks now and guess what no cheque yet, it's my son's birthday tomorrow and i wanted to get him a car with the money. I rang Firstplus on Monday and there is no sign of the cheques being done yet :mad:, I will give them an update call every week now. Looks like they are holding onto our money for the full eight weeks:p:p.
Yes you will see me in the newspaper's holding up my large cheque haha, when I manage to receive it. :rotfl::rotfl::rotfl::rotfl:
Natalie xx0
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