PPI Reclaiming successes and failures

nikkilala_2

jeany78 wrote: »

Just a quick note to say I've noticed a lot of people on here who are not claiming / don't think they can claim because their PPI is over six years old. Just to advise my credit card was taken out with the Halifax 14 years ago and they refunded my PPI, so do give it a try!

Definately agree there, my latest claim is from 1995:) and my payout this week was from 2000

blairrowland

Hi,
I Have had 2 successes so far:2 EGG loans - £710.80 :rotfl:and RBS Credit Card - £52.14!:j
Egg loan from Sept '05 to July '06 :
PPI premium on loan £1379.34
Less any PPI premium refund taken off loan £961.02
Refund of interest charged on PPI premium at contractual loan rate £87.17

Egg loan from August '04 to Dec '04 :
PPI premium on loan £1085.70
Less any PPI premium refund taken off loan £910.88
Refund of interest charged on PPI premium at contractual loan rate
£30.49

RBS Credit Card - £52.14 as it was an interest free period!

I'm sure Niggly who seems to be the maths wizard on here would agree that EGG gave me a fair amount back as the loans were both paid off early?!

I am now going to tackle Lloyds about 2 loans and credit cards,and EGG credit card and Nat west credit card!;)

S.

blairrowland

Well done you & congrats for getting an offer from Lloyds!
I am about to start 2 claims for loans with them and some credit cards once i get the info first!
Yes everybody on here is very helpful with advice i would agree with that especially the devotees who are some of the experts like di3004 , Amersall & Niggly!;)

sands02 wrote: »

Hi, my first time posting here. I stumbled across this site in May and after reading posts from peeps I phoned Lloyds TSB and told them that I thought I had been miss-sold PPI on my Loan and Credit Card. The customer relations peep took my name etc and told me he would be in touch. I got a letter confirming contact a few days later and today got an acceptance offer letter. Well chuffed I can tell you !! :T
My thanks to you all for all the advice written down here, I would not have known what to do.


p.s. I log in every day to read updates from peeps, it's like coronation street, your scared to miss an episode :D

A big thankyou once again

sands02

Good Luck..........Hoping all that are claiming get their money back:):)

sands02

blairrowland wrote: »

Well done you & congrats for getting an offer from Lloyds!
I am about to start 2 claims for loans with them and some credit cards once i get the info first!
Yes everybody on here is very helpful with advice i would agree with that especially the devotees who are some of the experts like di3004 , Amersall & Niggly!;)

Yes I agree, they are neverending with their advice................good luck to you

kerso173

DrSqueeze wrote: »

This is uncanny! I've just posted a comment in another thread about Bank Of Scotland, and the postman's just been. I've now got a letter telling me my second complaint with them (about an old 'Preference' account) has also been upheld. The banks really seem to be speeding up now. :j

How long did your preference account claim take? Well done by the way. I have one in for my preference account.

scottyedin

amersall wrote: »

Hi there, you get the rebate taken off for the ppi when you have the settlement figure,when you win mis sell they take this off the refund, as they gave you this back .

Thanks ever so much for replying to me Amersall.

You may be able to clear the following for me too now that I have more info to hand;

My big loan which I am being refunded the PPI on, the total PPI on this amounted to £6,385.50. I paid it for around 34 months and the PPI I paid on my installments, not including interest, was £2,584.61. I have just called HBOS and was advised that when I settled I was given a PPI rebate of £1,850.38.

Now, if I do my maths correctly I reckon there is a PPI black hole of about £1,950 which the bank are still due me on top of what I physically paid. Is this correct?

To summarise, on this particular loan I think I am due back;

1) The PPI repayments made over the 34 months plus the interest charged on each PPI payment as per the loan agreement.

2) Simple interest of 8% on each repayment from date paid up to PPI claim settlement date.

3) The balance of the PPI as explained above.

4) Simple interest of 8% on the PPI balance at 3) from date of settlement of loan to date of settlement of PPI claim.

I have a smaller HBOS loan from about eleven years ago which I settled late 2003, I know I am due the thick end of £1,500 to £2,000 on that too but again I think I am likely to be due some PPI back after rebate on this too, the figures I am unclear of though!

Any help appreciated!!

mumofjanda

joshuacallumb wrote: »

Hi all

Can someone help!!
I just received a letter form M&S yesterday they are rejecting my claim! They said they have investigated my claim see below:

1. I completed the application in my own time. M&S money were not present so no advice could have been given to you about the merits of the policy.

2. By signing the overalll credit agreement you confirmed you were happy with contents of the application form and the account terms and conditions. (we are going back about 20 yrs when this was a storecard)

3. Details regarding the PPI and the account terms and conditions were attached in the application form.

4. Policy documents were issued to your detailing the benefits, exclusion and cancellation rights. These should have been consulted to ensure the cover was suitable.

5. The application required you to tick, sign and print your name to confirm you were happy for PPI to be added to your account, as this was fully completed we processed to add PPI to you card as requested.

6. In 2003 we wrote to you to inform changing to Mastercard account., and again in 2207 making me aware of changes to PPI policy.

Due to these reasons they have rejected my claim. I never ticked any box for PPI in was obviously in the small print and I have been paying this for over 20 years!!!
Is there anything more I can do????:mad::mad::mad::mad::mad:

Please don't give up!

I'm waiting my response from M & S and expect it to be the same as yours now.

Have you got a copy of your agreement. I obtained a copy of mine filled in, in store in 1986. When i looked at it my first reaction was that I did not tick the PPI box but reading it again it says 'If you do NOT want Chargecard protection' tick the box. I think that this is deliberatly mis-leading.

I'm not very good with this but I'm sure Smitchy and the other wonderful,wise people on here will help us counter- respond with quotes from the FSA. I think the following may be relevent:

"3.3.5 G The
[FONT=TimesNewRoman,Italic]firm [/FONT]should not reject a complainant’s account of events solely on the basis

that the complainant signed documentation relevant to the purchase of the [FONT=TimesNewRoman,Italic]policy[/FONT]."

"3.3.6 G The
[FONT=TimesNewRoman,Italic]firm [/FONT]should not reject a [FONT=TimesNewRoman,Italic]complaint [/FONT]because the complainant failed to exercise

the right to cancel the [FONT=TimesNewRoman,Italic]policy[/FONT]."

"3.3.11 G The
[FONT=TimesNewRoman,Italic]firm should consider in all situations whether it communicated information
to the complainant in a way that was fair, clear and not misleading and with due

regard to the complainant’s information needs."

3.3.10 G The [FONT=TimesNewRoman,Italic]firm should not assume that because it was not authorised to give advice (or
because it intended to sell without making a recommendation) it did not in fact
give advice in a particular sale. The [FONT=TimesNewRoman,Italic]firm [/FONT]should consider the available evidence
and assess whether or not it gave advice or made a recommendation (explicitly
or implicitly) to the complainant

With this last one could one argue that by having to 'opt out' of the PPI, M & S were 'implicitly' recommending the PPI, maybe?!!!

Anyway, these store card complaints seem to be the hardest to challenge (probably because there must be millions of them and would cost the banks far too much to refund!......I know I have had at least six of them!!!!!!!:o How daft was I!!!!!!

So I don't think we should give up although I think it may be a hard won battle!

Was this the final response or can you go back to them first with further info?

I will post my decision as soon as I get it. Can I ask when you submitted yours?[/FONT][/FONT]

Kuffs1978

sands02 wrote: »

Hi, my first time posting here. I stumbled across this site in May and after reading posts from peeps I phoned Lloyds TSB and told them that I thought I had been miss-sold PPI on my Loan and Credit Card. The customer relations peep took my name etc and told me he would be in touch. I got a letter confirming contact a few days later and today got an acceptance offer letter. Well chuffed I can tell you !! :T
My thanks to you all for all the advice written down here, I would not have known what to do.


p.s. I log in every day to read updates from peeps, it's like coronation street, your scared to miss an episode :D

A big thankyou once again

I'd like to think it's a bit more exciting than "Coronation Street" as we focus more on the positives of life! And of course, the cast are far better looking!

jjww_2

CLD76 wrote: »

Has anyone had any success with HSBC, I've had my claim in since beginning of May and the 16 weeks are up next Wednesday. Does anyone know if they are responding within the 16 weeks please? Thanks any help would be appreciated!!!!

Hi I put my claim in in february and just heard last week that they are upholding the claim on 2 loans dating between 1997 and 2004. They have not given an amount and said they would be in touch within 4 weeks with the calculation.

Hope you hear something soon.