PPI Reclaiming successes and failures

beverleykim

Dizzywithmoney wrote: »

I am sooooo pleased!!! Just received a letter from EGG - they are upholding my complaint (credit card). They wrote to me back in July stating that I would hear by 31st August but I have received the letter today. It states that they will pay off the balance of my account and I will received a cheque within the next 7-10 days for the balance. They have worked it out as this

CRP premius paid £2666.98
Refund of interest on premiums paid at card rate £2429.61
Interest at the rate of 8% £ 796.37
Refund of overlimit charge3 £ 20.00
Total refund due £5912.96

I will be getting back over half of this!!!




Thank you, thank you to you all for your help.

Now just waiting on all the rest!!

I am so pleased to read your news, very well done.

I am waiting to hear back on two Egg Credit Cards, and it seems that most upheld on here seems to be Egg loans, so very encouraging to read that they may well now be looking at credit cards. When did you take out your credit card with Egg (if you don't mind me asking).

amersall

Dizzywithmoney wrote: »

I am sooooo pleased!!! Just received a letter from EGG - they are upholding my complaint (credit card). They wrote to me back in July stating that I would hear by 31st August but I have received the letter today. It states that they will pay off the balance of my account and I will received a cheque within the next 7-10 days for the balance. They have worked it out as this

CRP premius paid £2666.98
Refund of interest on premiums paid at card rate £2429.61
Interest at the rate of 8% £ 796.37
Refund of overlimit charge3 £ 20.00
Total refund due £5912.96

I will be getting back over half of this!!!


Thank you, thank you to you all for your help.

Now just waiting on all the rest!!

:j:j:jSuper duper :j:j:cool:

IANC

Derwent wrote: »

Got an offer through from HSBC regarding my credit card PPI. However, I have rejected it as they are not offering contractual interest. Even the 8% interest is simply calculated as 8% of the total premiums and hasn't been compounded. I wrote to them outlining my reasons for rejection (i.e. that if they charged me 29.9% APR on the premiums then they are not providing full redress if they don't reciprocate) and have received a response that they are looking at my claim again and will let me know the outcome by the end of this week.

I agree with you that you should receive the 29.9% interest back and I managed to get HSBC to make a payment in respect of mine.

You are on a hiding to nothing however with the 8% not being compounded.

It is a 'Simple Interest' payment, as recommended by the courts in all kinds of redress payment situations and it is therefore not a compounded payment.

Stick to your guns regarding the interest on payments, but do not reject an offer based on the 8% not being compounded as you will not win that one.

amersall

lostcount wrote: »

HI all

I put in a claim for my MBNA card and sent them all the details on the 2nd June. They replied by e-mail to let me know they will give me a reply by the 29th July. (I guess this is the 8 weeks). 29th has come and gone with no reply, so I called them on monday, A very nice lady chased around the departments and told me that a letter was sent on the 29th july telling me they will now reply to me in another 21 days.
Does MBNA have the extension now if not shall I put some pressure on them or wait the 21 days?

Good news my better half wrote to egg saying she had an egg card not sure if she had ppi or what the card number was, so just gave her name and address. a cheque arrived for £300 this morning. She has always been the lucky one.:rotfl:

MBNA do not have the extention,but under normal claiming rules without the jr, if a bank asks for more time you either give it to them or take it to FOS,MBNA are doing nothing wrong by requesting more time,if you are unhappy about this,then go to FOS but i think you would be better off giving MBNA the extra time,as FOS could be a lot longer than you would have to wait with MBNA.
Fingers crossed you hear something soon x.

:j:j:j:j:jWell done on the Egg one :beer:

The_Marksman

beverleykim wrote: »

I am so pleased to read your news, very well done.

I am waiting to hear back on two Egg Credit Cards, and it seems that most upheld on here seems to be Egg loans, so very encouraging to read that they may well now be looking at credit cards. When did you take out your credit card with Egg (if you don't mind me asking).

your be fine too

remember Egg cards are with BarclayCard now, so check those too and remember they have till end of august 16wks depending when your complaint went in, fingers crossed for you

IANC

Dizzywithmoney wrote: »

I am sooooo pleased!!! Just received a letter from EGG - they are upholding my complaint (credit card). They wrote to me back in July stating that I would hear by 31st August but I have received the letter today. It states that they will pay off the balance of my account and I will received a cheque within the next 7-10 days for the balance. They have worked it out as this

CRP premius paid £2666.98
Refund of interest on premiums paid at card rate £2429.61
Interest at the rate of 8% £ 796.37
Refund of overlimit charge3 £ 20.00
Total refund due £5912.96

I will be getting back over half of this!!!


Thank you, thank you to you all for your help.

Now just waiting on all the rest!!

Awesome result

:j:beer:

Dizzywithmoney

beverleykim wrote: »

I am so pleased to read your news, very well done.

I am waiting to hear back on two Egg Credit Cards, and it seems that most upheld on here seems to be Egg loans, so very encouraging to read that they may well now be looking at credit cards. When did you take out your credit card with Egg (if you don't mind me asking).

No I dont mind you asking - you can ask me anything you want today!!

I originally had an Egg credit card, cant honestly remember when I took it out but I would say possibly well over 10 years ago, and I also had a Boots Advantage credit card which eventually became an Egg credit card and then Egg suggested that they merge the two cards. So I had them both for a long time. I remember taking out the Boots card when my daughter was a very young teenager and she is 27 this month!!! When they wrote to me back in July it stated in the letter that as I was aware Barclays had taken over the credit card - I didnt know at all but not too bothered now!!! So mine must have come under this Barclay's "pay up on all" umbrella.

I really didnt expect anything like this amount coming back from them so I am really pleased. My OH has just gone "cold" when I told him he is in so much shock!!!

Good luck with your claims and every one elses too.

Derwent

IANC wrote: »

I agree with you that you should receive the 29.9% interest back and I managed to get HSBC to make a payment in respect of mine.

The fact that you were successful gives me hope that I will be too. Did they refund your actual interest paid or apply a newly calculated interest on your premiums on a % per day basis ?

beverleykim

Dizzywithmoney wrote: »

No I dont mind you asking - you can ask me anything you want today!!

I originally had an Egg credit card, cant honestly remember when I took it out but I would say possibly well over 10 years ago, and I also had a Boots Advantage credit card which eventually became an Egg credit card and then Egg suggested that they merge the two cards. So I had them both for a long time. I remember taking out the Boots card when my daughter was a very young teenager and she is 27 this month!!! When they wrote to me back in July it stated in the letter that as I was aware Barclays had taken over the credit card - I didnt know at all but not too bothered now!!! So mine must have come under this Barclay's "pay up on all" umbrella.

I really didnt expect anything like this amount coming back from them so I am really pleased. My OH has just gone "cold" when I told him he is in so much shock!!!

Good luck with your claims and every one elses too.

Brilliant.

One of the Egg credit cards belongs to my hubbie and the other mine and have both been running since 2001. We have been paying the minimum payment for years now and had no idea that we had PPI running. I only worked part-time and my husband has been self-employed since 1984 so neither of us qualified for PPI. I was very surprised when I found out that we were paying PPI (dumb I know) and the Egg agent said we must have ticked the box to request it, but I believe it was pre-ticked.

When you look at your details on line, it just shows one payment made every month (minimum payment) it is only when you click to see your statement in more detail, that the PPI is showing - that's if why we had no idea. Because we were only making minimum payments and not using the card, no need to look at statement.

Our letter of complaint went in on 20th May and this was followed by questionnaire that went in on 15 June (at their request) just received holding letters since, so fingers crossed.

Still paying the PPI at the moment on both cards amounting to around £50 per month - bit worried about cancelling these payments until we have had a decision from them.

Dizzywithmoney

beverleykim wrote: »

Brilliant.

One of the Egg credit cards belongs to my hubbie and the other mine and have both been running since 2001. We have been paying the minimum payment for years now and had no idea that we had PPI running. I only worked part-time and my husband has been self-employed since 1984 so neither of us qualified for PPI. I was very surprised when I found out that we were paying PPI (dumb I know) and the Egg agent said we must have ticked the box to request it, but I believe it was pre-ticked.

When you look at your details on line, it just shows one payment made every month (minimum payment) it is only when you click to see your statement in more detail, that the PPI is showing - that's if why we had no idea. Because we were only making minimum payments and not using the card, no need to look at statement.

Our letter of complaint went in on 20th May and this was followed by questionnaire that went in on 15 June (at their request) just received holding letters since, so fingers crossed.

Still paying the PPI at the moment on both cards amounting to around £50 per month - bit worried about cancelling these payments until we have had a decision from them.

I hadnt used mine for ages either!! I did cancel my PPI a while ago too. Just paying it off at reduced amount every month so was very suprised to be allowed that much!!