PPI Reclaiming successes and failures

di3004

lainey8 wrote: »

• What were you reclaiming: ppi on catalogue
• Who was the provider: La Redoute
• How much did you get back: 115.00
• Did you get it back after a letter or did you go to the Financial Ombudsman: email to complaints dept
• And then write your brief reclaim tale, i didnt think i would even get a response, letter arrived this morning, stating chq would be sent in 7-10 days, thanks to this forum i would never have sent complaint, THANK YOU...ps only sent the email last thursday:j

Brilliant, that's fab:T Congratulations!:beer:

IANC

Niggly wrote: »

I assume on reciept of your cheques you will buy a few trees to offset your carbon emissions.:rotfl:

N

Grizedale forrest should just about cover it :rotfl:

tifosi

Munro_Bagger wrote: »

• What were you reclaiming: Credit card
• Who was the provider: MINT (RBS)
• How much did you get back: £804.24 + £160.52 interest + £4.02 (>8wks to resolve 8% interest) - 80p 20% tax = £967.98
• Did you get it back after a letter or did you go to the Financial Ombudsman: Sent the questionnaire to the Customer Relations department in May 2011. Received a holding response, advising it would take 16 wks rather than 8 wks to resolve. Complaint upheld.
• And then write your brief reclaim tale: This is the fourth and final PPI success! I'm posting on behalf of my OH, who would not have had the confidence to go ahead, without the fantastic advice and support offered on this site and forum. This completely wipes out this debt. Since May, when the four questionnaires went out, he has received £4614.88. This has reduced his DMP by a considerable amount! Thank you all - you know who you are! Next stop, credit card charges!!!

Hi,

Congrats!

How long had you O/H had the card?

Have they actually paid out (to the card) or told you 8 weeks to pay?

tifosi

Refund postings seem a bit thin on the ground the past few days.............

nutty_nat

computerbuddy wrote: »

Postie just been, Awww just junk mail for me today. Hopefully a call or post tomorrow i hope. xx

Postie comes to me between 11 and 12am, no good news today. Come on Firstplus and RBS I would love to post some good news on here.

nutty_nat

tifosi wrote: »

Refund postings seem a bit thin on the ground the past few days.............

I know just what you mean where has all the good news and big wins gone

nutty_nat

IANC wrote: »

I think Monday will be an interesting day for me.

Just have a gut feeling

Good luck for Monday I will keep my fingers crossed for you.

Egg_Chaser_12

MBNA

Update,
I sent a letter on 3rd May
They replied a few times and 9 weeks later requested the Questionnaire be filled in, no problems with that other than if they needed it why not ask straight away!!!!
Sent the querstionnaire in and was told they needed to scan it in before anyone could act on it
spoke to them today (12 weeks on) and they said it has finally been scanned in and somenone would contact me within a few weeks! WEEKS!!!!! I pointed out that they are supposed to sorted it out in 8 weeks!!! "SORRY sir but we have a back log of people we have been trying to ROB for the past god knows how many years before we get to your case" or something like that was the responce!!!!

Any advice as FOS says it could take a year if they get involved or should I sit tight and wait for MBNA?

Thanks in advance!

IANC

Couldn't wait until Monday, so just gave them a quick call.

The chap who answered had a quick look and said that my complaint was still being looked at and no decision had been reached as of yet.

He then looked a bit further and said "blimey, there are 8 accounts, dating back 13 years, no wonder it is taking a long time".

I hope this means that there are some calculators smoking away at HBOS atm :rotfl:

hellosunshineboy

Egg_Chaser_12 wrote: »

MBNA

Update,
I sent a letter on 3rd May
They replied a few times and 9 weeks later requested the Questionnaire be filled in, no problems with that other than if they needed it why not ask straight away!!!!
Sent the querstionnaire in and was told they needed to scan it in before anyone could act on it
spoke to them today (12 weeks on) and they said it has finally been scanned in and somenone would contact me within a few weeks! WEEKS!!!!! I pointed out that they are supposed to sorted it out in 8 weeks!!! "SORRY sir but we have a back log of people we have been trying to ROB for the past god knows how many years before we get to your case" or something like that was the responce!!!!

Any advice as FOS says it could take a year if they get involved or should I sit tight and wait for MBNA?

Thanks in advance!

Hiya! i had the exact same problem, and the same excuses given. when it got to the 8 week stage i emailed the CEO and explained they had gone over the 56 day rule as per their website and FOS guidelines. i got an emails back within an hour and have now promised to have it full investigated within 7 days! today is the 6th day so im hopeing for a response on Monday....as the saying goes 'no news is good news'