PPI Reclaiming successes and failures

Riggsy1367

LongTimeLurker wrote: »

As you can probably tell from the forumname, I've been a longtime lurker on this site, but this is the first time I've posted. So...

• What was I reclaiming?: Unsecured Loan
• Who was the provider?: NRAM (Northern Rock)
• How much did I get back: £2200
• Did I get it back after a letter or did I go to the Financial Ombudsman: A letter
• And my brief reclaim tale: Don't think many people have posted admitting it, but I have to say that my PPI reclaiming story didn't start on this site - don't throw rotten vegetables, I got here in the end...

Anyway, I was looking at an old NRAM loan agreement to see when it ended, and I noticed the Loanprotect figure on it, and that rang a bell about mis-selling and all that stuff. So I went onto the Which website and found a template-type thing there, printed it off and posted it - I didn't have all the info about the loan, and it was one of those pre-loaded ones, both of which I gathered were reasons to claim.

I posted the letter off mid-May, and as I started to wonder if I'd wasted the cost of a stamp, a bit of trawling round the interweb brought me to this site, and pretty much every day I've checked in, and like loads of people I've been excited to see folks getting refunds, and been really impressed by the friendly atmosphere - and especially by people like di and amersall, who seem to spend hours every day helping people. How lovely is that? Really restores my faith in human nature!

Anyway, about ten days after my initial letter to NRAM, I got an acknowledgment, and then last weekend, I got a 'still working on it, you can go to the FOS if you like' letter, and then this morning I got a letter saying that the claim had been upheld, with an agreement form.

All payments and interest and 8% interest - so that's £2200, which is enough to pay off a couple of medium-sized debts, and hopefully leaves a bit left for me and Mrs LongTimeLurker to have a long weekend away or something (though I'm not spending it until the BACS payment actually goes through!). A terrific surprise.

NRAM took about seven weeks with this altogether, just in case you're waiting to hear from them - granted, my case might not be the same as yours, but if you're waiting to hear back on a PPI reclaim from NRAM or anywhere else, I wish you good luck - but in the meantime, I'd keep looking at this forum, it's a great way to keep your hopes up, and also give you info on how to get an idea of whether any offer is reasonable or not.

All the best to you, lovely MSE folks, and all the best with your re-claims!

Hello, good evening and welcome! What a way to make an entrance!
Congratulations on your reclaim and enjoy the holiday. We won't hold the Which? "error" against you...;)
:T:T:T

toadyfrog

di3004 wrote: »

Hi there

Was it a automatic cross marked by the bank/business perhaps?

Even if signed, you may still have been mis sold, may they pressurised you into taking it out, and remember we all have to sign our agreements, but still have reasons to make a reclaim.;)

On one of them I'm not even sure if its my writing on the form or if it was filled in on the phone and i then had to sign it and return. It was 2 months before I was due to go on maternity leave and was not sure if i was returning to work straight after, I remember telling the lady on the phone this and her asking me how I will make payments and I clearly remember saying my partner would be helping me. Although on this one they are still looking into it so haven't been refused next.

On another Its tick boxes but I don't know if they were pre ticked, also this was taken out Jan 2007, I don't know if that helps. Again this hasn't been refused yet.

amersall

LouisJK wrote: »

So gets in an checks the floor, like I have been doing for the past 11 months. Sees I have an HSBC letter and it looks bulky. Nerves kick in now.
Franticly opens the letter and an FOS leaflet falls out . First thought was, rejection. Didn't even read the first page, skipped right to find any figures. Now I was expecting around £2500 but the words in bold said, "we offer you £908.42:(. So mixed emotions at this point. It had been upheld but at a very low refund, or so I thought .
So I get a grip of myself and read the letter fully, which I should of done in the first place. I still owe £3,088.34 on my account, which has got about a year to run. They have offered to repay that balance and refund me the £908.42 :j:T:rotfl:.
Now don't get me wrong, I was expecting the money in my pocket and was only expecting £2500 with the debt still to pay. Now am debt free and £908 in me bank and I have £280 at my disposal again every month.
Wooo hooo.

They even went back to ppi I didn't even know I had, only small amounts but it all added up.

Can't thank this site enough. Di, on Beagles and on here and you Ammersal. :beer:.

Hopefull this gives hope to all those waiting on a HSBC desicison.

My complaint went in in October and was delayed due to the JR. I had signed and received a pack all about the policy even though I can't remember doing it. I wasn't allowed to cancel the policy and it was that that prompted me to complain. Silly HSBC, I was willing for them to just stop my £50 payment for the remaining time of the loan and i'd of been happy. Even happier now:)

:j:jCongrats!! :beer::beer:
Glad to have helped xx.

amersall

in the first call, the agent told my sis that her APR would be reflective of her situation, yet the second call showed that the APR would be variable.

Hi there, the apr on loans is reflected by each applicants circumstances,ability to pay and credit check etc, fixed term and variable are both types of loans,with Norton,it is usually a safe bet that it was variable,hope this helps with this part.

Looks like it is all going well at the moment, to me anyway, good luck with this and i wait for you to post the "upheld" x.

amersall

LongTimeLurker wrote: »

As you can probably tell from the forumname, I've been a longtime lurker on this site, but this is the first time I've posted. So...

• What was I reclaiming?: Unsecured Loan
• Who was the provider?: NRAM (Northern Rock)
• How much did I get back: £2200
• Did I get it back after a letter or did I go to the Financial Ombudsman: A letter
• And my brief reclaim tale: Don't think many people have posted admitting it, but I have to say that my PPI reclaiming story didn't start on this site - don't throw rotten vegetables, I got here in the end...

Anyway, I was looking at an old NRAM loan agreement to see when it ended, and I noticed the Loanprotect figure on it, and that rang a bell about mis-selling and all that stuff. So I went onto the Which website and found a template-type thing there, printed it off and posted it - I didn't have all the info about the loan, and it was one of those pre-loaded ones, both of which I gathered were reasons to claim.

I posted the letter off mid-May, and as I started to wonder if I'd wasted the cost of a stamp, a bit of trawling round the interweb brought me to this site, and pretty much every day I've checked in, and like loads of people I've been excited to see folks getting refunds, and been really impressed by the friendly atmosphere - and especially by people like di and amersall, who seem to spend hours every day helping people. How lovely is that? Really restores my faith in human nature!

Anyway, about ten days after my initial letter to NRAM, I got an acknowledgment, and then last weekend, I got a 'still working on it, you can go to the FOS if you like' letter, and then this morning I got a letter saying that the claim had been upheld, with an agreement form.

All payments and interest and 8% interest - so that's £2200, which is enough to pay off a couple of medium-sized debts, and hopefully leaves a bit left for me and Mrs LongTimeLurker to have a long weekend away or something (though I'm not spending it until the BACS payment actually goes through!). A terrific surprise.

NRAM took about seven weeks with this altogether, just in case you're waiting to hear from them - granted, my case might not be the same as yours, but if you're waiting to hear back on a PPI reclaim from NRAM or anywhere else, I wish you good luck - but in the meantime, I'd keep looking at this forum, it's a great way to keep your hopes up, and also give you info on how to get an idea of whether any offer is reasonable or not.

All the best to you, lovely MSE folks, and all the best with your re-claims!

You are too kind,thank you :A glad to have been able to help:D

:j:j:j:jWELL DONE XXX :j:j:j:j

Smamfer

:mad:

Hi all

Sadly although i had a success and posted on here last week something bad has happened and i just wanted to pre warn others incase something similar happens.

Last week i got back over £600 put back onto my credit card, This left me with about £700 spare credit.

I admit rightly or wrongly i went shopping and probably spent about £60 on the basis that next week on pay day i would put it back anyway as i been bringing my balance down more than the minimum payment.

Just before i turn off the laptop of an evening i always check my bank balance

Going thru my accounts and my Halifax cc which 2 days ago had all this cred is now saying
"Recent transactions have caused your account to exceed its credit limit. Please make a payment now to bring your account back within limit. Alternatively please contact us on 0870 850 1291 to discuss your account. Please be aware that authorisations on your account may be declined.

Has this happened to anyone else??? I will of course call them tomorrow from work but this seems a little unfair, i got the letter saying i had it back and there was nothing to say my credit limit would be dropped or anything

xx

nattajack2000

Hi, we took out a loan with Halifax plc in October 2001 over 5 years. I cannot recall if we paid the loan up in October 2006 or if we actually repaid it early. We did have ppi added to it at a cost of approx £1,225. Could we still reclaim it as we feel we have been mis-sold it?

Many thanks in anticipation of your reply.

Diane

MattyA

Niggly wrote: »

I need all the financial details you have got. Come back to me with dates, whether the card is still in existence, is the ppi still in existence.
Any start dates and finish dates of cards. Who its with. payments of ppi and when. any rebates or early settlements given.Anything else you have. I have case studies and worked examples to fall back on. However the devil is in the detail.

n

Hi Niggly

This account is very long standing - opened mid 90's -PPI records from 2000 onwards.
There is a lot of information - how would it best be presented to you? via a spread sheet showing balance,ppi charged interest charged month on month?

I do have a spreadsheetwhich has most of this on but it is a very large file - do you want this?

Matty

nutty_nat

Good luck everybody for today let's hope we get lot's of wins before the weekend!;)

nutty_nat

nutty_nat wrote: »

Good luck everybody for today let's hope we get lot's of wins before the weekend!;)

Where is everybody this morning! I'm feeling rather lonely on here:cool: