PPI Reclaiming successes and failures

h0pusp0pus

IANC wrote: »

Well, I am currently waiting for a call back at some point today.

I spoke to a claims team adviser and shockingly, he didn't understand the impact of the PPI payments suffering additional interest whilst they were added to my card balance and why I was suggesting that simply refunding premiums and adding 8% simple interest certainly does not mean that I haven't been disadvantaged.

When I told him that I had paid 36 Credit Card payments as per my credit report and they have offered me a refund of only 9 premiums, he said he would get someone to look at that, and also the extra interest query.

He has since called me back and told me to whom he has passed my query and that they will call me back later and get this, there is apparently a team, including a supervisor looking at it.

Doesn't exactly fill me with confidence tbh :rotfl:

One thing is for sure, they now know that it is futile to try and 'get one over me', so I would imagine they will now want rid of IANC

I even had to explain the effect of compounding to him, and he is a claims handler :eek:

makes you wonder if everyone had received their correct refund from all these banks and not just a random offer to keep us all quiet !!! :eek:

computerbuddy

h0pusp0pus wrote: »

omg i have just had a phone conversation with a right numpty from santander!! after tryiing different automated options none of which would just let me make a general enquirey!!! i got through to a bright young lass i asked her who i need to send my sar request to and who i make the £10 cheque out to also she went quiet and then send a what request??? a sar request! a what request?? a SAR REQUEST whats one of them ? so had to explain to her what a sar is so she went away and out me on hold came back with an address that didnt sound right at all lol so then i said who do i make the cheque out to please silence again why do you need to write a cheque out!!??? :eek: jesus christ who are they employing in these places now a days???

so put the phone down phoned santander complaint department and she gave me the right address which was completely different to what the first lady gave me good job i checked!!!

And these people are in charge of our money! very worrying indeed!!!! :eek:

citibird27

Hi All...and brilliant news that so many have had their claims upheld!!!! Congratulations to everyone...happy shopping over the summer.....

Sorry to be a pain, but am about to send a SAR to Barclays....I have 2 addresses...one in Leics...another in Knutsford...can someone here point me in the right direction..please?

Am a bit nervous about this one, 'cos I bank with them, and so say that I have little faith there, would be an understatement.....

Thanks

Citibird x

The_Marksman

citibird27 wrote: »

Hi All...and brilliant news that so many have had their claims upheld!!!! Congratulations to everyone...happy shopping over the summer.....

Sorry to be a pain, but am about to send a SAR to Barclays....I have 2 addresses...one in Leics...another in Knutsford...can someone here point me in the right direction..please?

Am a bit nervous about this one, 'cos I bank with them, and so say that I have little faith there, would be an understatement.....

Thanks

Citibird x

im sorry i wouldnt know which one, but dont worry about banking with them at the mo, if anything that will help a complaint will not affect your account status in anyway

someone will have the answer for you very soon im sure

amersall

leezoeharley wrote: »

Another success here................well 3!!

Had confirmation from Tesco, Santander and Lombard (RBS) yesterday that they are all upholding my complaints!!! Out of the 6 I have complained to, 5 have been upheld, still waiting on BOS, but they have told me that I have to wait until September for a response!!

So happy!! Mr Martin Lewis should be knighted!!!

:j:jCongrats :beer:

citibird27

The_Marksman wrote: »

im sorry i wouldnt know which one, but dont worry about banking with them at the mo, if anything that will help a complaint will not affect your account status in anyway

someone will have the answer for you very soon im sure

Thank you , Marksman...always a support!:A

Your piccie, though....a teeeeensy bit scary??? This to scare the banks??:rotfl::rotfl:x

The_Marksman

citibird27 wrote: »

Thank you , Marksman...always a support!:A

Your piccie, though....a teeeeensy bit scary??? This to scare the banks??:rotfl::rotfl:x

oh yes its my best suit for a meeting with my bank manager!

ps. im wearing no pants! i couldnt afford the whole suit:rotfl::rotfl::rotfl::rotfl:

citibird27

The_Marksman wrote: »

oh yes its my best suit for a meeting with my bank manager!

ps. im wearing no pants! i couldnt afford the whole suit:rotfl::rotfl::rotfl::rotfl:

Maybe when you get your reclaims upheld...you can get the rest of the suit...?:rotfl::rotfl:

Until then...well, best left to the imagination...!:) x

becksy0168

smuggs2009 wrote: »

I would like to thank everyones help that i've had on here.

We rececived a letter from the fscs and we've been awared £1200.00

thank you all again for your help.

Just wished i'd have done it myself and not through a 3rd party last year.

on the plus side i've done my g/f cards and due a response by 28/7/11

fingers crossed

hi, sorry to be cheeky but how long was your claim going with the fscs, only asking because i put in a claim with them 3 weeks ago reguarding a welcome finance loan + havent heard anything yet

amersall

hayleychappie wrote: »

:j
Just recieved a cheque for £2395.00 from a loan that finished 3 years ago. Downloaded and filled in letter templates from this site - brilliant!!!!
Took a few months to recieve a final decision but sooooooooooooo worth it!

:money:Martin Lewis you are brilliant!!

:j:jWell done :T