PPI Reclaiming successes and failures

IANC

Well, I am currently waiting for a call back at some point today.

I spoke to a claims team adviser and shockingly, he didn't understand the impact of the PPI payments suffering additional interest whilst they were added to my card balance and why I was suggesting that simply refunding premiums and adding 8% simple interest certainly does not mean that I haven't been disadvantaged.

When I told him that I had paid 36 Credit Card payments as per my credit report and they have offered me a refund of only 9 premiums, he said he would get someone to look at that, and also the extra interest query.

He has since called me back and told me to whom he has passed my query and that they will call me back later and get this, there is apparently a team, including a supervisor looking at it.

Doesn't exactly fill me with confidence tbh :rotfl:

One thing is for sure, they now know that it is futile to try and 'get one over me', so I would imagine they will now want rid of IANC

I even had to explain the effect of compounding to him, and he is a claims handler :eek:

thepayingoutneverstops

:Tthank you very much

Red_peppers wrote: »

It's [EMAIL="customercare@firstplus.co.uk"]customercare@firstplus.co.uk[/EMAIL]

I emailed them regarding my claim and received a letter a few days after adding another few days onto the date they said they would contact me by!

The_Marksman

computerbuddy wrote: »

Today is going to be a good day for all! Lots of success today i can feel it, Yippeeeeeeeee

Oh yes indeed

or i just need a wee :eek:

computerbuddy

:rotfl::rotfl::rotfl:;)

The_Marksman wrote: »

Oh yes indeed

or i just need a wee :eek:

The_Marksman

computerbuddy wrote: »

:rotfl::rotfl::rotfl:;)

wee done and feeling the same! :rotfl: so be lucky everyone!

and a big WELL DONE to all who already have

lickoloctupus

It has been at least 9 months since I posted here. My last post was that the adjudicator had upheld my claim but hsbc had not agreed so it had gone to the the ombudsman for final decision....well after 9 months I got a call from the ombudsman today saying that hsbc had caved in and are paying full ampount plus 8% interest and I will have my offer withn the next two weeks.....way to go and all down to this website thankyou a

The_Marksman

lickoloctupus wrote: »

It has been at least 9 months since I posted here. My last post was that the adjudicator had upheld my claim but hsbc had not agreed so it had gone to the the ombudsman for final decision....well after 9 months I got a call from the ombudsman today saying that hsbc had caved in and are paying full ampount plus 8% interest and I will have my offer withn the next two weeks.....way to go and all down to this website thankyou a

:j:beer: BRILLIANT NEWS, WELL DONE :beer::j

The_Marksman

smuggs2009 wrote: »

I would like to thank everyones help that i've had on here.

We rececived a letter from the fscs and we've been awared £1200.00

thank you all again for your help.

Just wished i'd have done it myself and not through a 3rd party last year.

on the plus side i've done my g/f cards and due a response by 28/7/11

fingers crossed

:j:beer: WELL DONE :beer::j

computerbuddy

Postie has been but nothing for me on this fine day. But hopefully i will get to read all your success threads today. Good luck all. Never know though i might possibly get a call or email instead, Ever the optomistic ha ha xx

h0pusp0pus

omg i have just had a phone conversation with a right numpty from santander!! after tryiing different automated options none of which would just let me make a general enquirey!!! i got through to a bright young lass i asked her who i need to send my sar request to and who i make the £10 cheque out to also she went quiet and then send a what request??? a sar request! a what request?? a SAR REQUEST whats one of them ? so had to explain to her what a sar is so she went away and out me on hold came back with an address that didnt sound right at all lol so then i said who do i make the cheque out to please silence again why do you need to write a cheque out!!??? :eek: jesus christ who are they employing in these places now a days???

so put the phone down phoned santander complaint department and she gave me the right address which was completely different to what the first lady gave me good job i checked!!!