PPI Reclaiming successes and failures

computerbuddy

The_Marksman wrote: »

hang in there, im looking forward to using my smilies on you very soon

Aww thanks hon. I wanna be like yoooo hooo hoo! All smiles and my refund back xxxxx:j

dirty_monkee

di3004 wrote: »

Hello there

And yes to my knowledge you can make a reclaim on mortgage ppi if mis sold, but I would ask dunstonh for more advice on this one and how to complain.

All other complaints in regards of loans and credit cards ppi, if mis sold then all you do is complete the reclaim questionnaire as on step 3 below, send to the ones responsible, head office or complaints, allow 8 weeks - although they may ask for more time due to backlogs.
Remember to keep completed copies in case you need to go back to them at some point.



More on mis selling reasons.........


Going back to the mortgage ppi, I have posted a new separate thread for you, its still within these ppi reclaiming threads, but dunstonh then will come across it and offer the appropriate advice on this one.
Title it "Mortgage PPI help"

Hope this is helpful for you, good luck.

How do i find out if they have been mis-sold?

Thanks

The_Marksman

dirty_monkee wrote: »

Hello, Fellow Money Savers. I think (actually i know) Me and my Fiancee have been misold PPI on Loan, Credit Cards Etc. I have a few questions which i hope someone on here can answer. If not all then one or two.

1. Can i of had it mis-sold on my Mortgage?
2. What happens to my relationship with the bank after this?
3. How can i find out if iv'e had it mis-sold?
4. How do i begin going about claiming it back?

I've read the breakdown from this site, but can't get my head around it, i dont wanna use a company to sort it for me.

Dirty_Monkee

Hi there,

not sure about mortgage ppi, but someone will know and help v-soon

the relationship and account status should and will not be affected by making a complaint

must people will know why the ppi was mis-sold, but to jog your mind of the reasons, have a little read here :

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step2

Then once you have refreshed on why the ppi was mis-sold etc, you will need to download and have a read of a consumer complaints questionnaire and check what info you will need.

the main info you will need is:

account number/ numbers
start or opening date
last payment or closing date

the questionnaire is found here:

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step3

hope that helps and good luck

The_Marksman

dirty_monkee wrote: »

Can you push me ion the right direction??

See my post a few above this one.

Thanks in advance

lol i was beaten to it by our Di the lady with the know how

The_Marksman

computerbuddy wrote: »

Aww thanks hon. I wanna be like yoooo hooo hoo! All smiles and my refund back xxxxx:j

you will be im sure!

& thursdays are my lucky day so everyone will be lucky too

dirty_monkee

The_Marksman wrote: »

lol i was beaten to it by our Di the lady with the know how

Thanks anyway.

Its still so blurry... how can i get the paper work to back up my claim? And do i need too?

sammikins

di3004 wrote: »

Right, so we need GE money then? is that correct?:D;)

I hope GE money responds to this for you now, tell them you have received the decision through Santander, to make sure they go through the correct route here.

[EMAIL="HLFeedback@ge.com"]HLFeedback@ge.com[/EMAIL]

http://www.gemoney.co.uk/en/utility/contact_complain.html

Ask them to confirm this have been received, then I would also let Santander know by email that you have sent a further letter to GE Money as well.

Thanks for all your help. xx:j On reading a copy of the agreement it also says in bold "remember to add account cover to your application- it gives you peace of mind!" Surely this is reminding you to tick the box?

The_Marksman

Smamfer wrote: »

Ill get u the outfit as long as u have the light sabre to go with it, or is it saber and i have just done a mass injustice and brought on an early divorce spelling it wrong???:eek:

I did get one of those " heres all your info" things from halifax a while back which i paid a tenner for i think when this all started, will all the fees be in there?

Oh yes, i have the tools to go with the chitter chatter but would you know how to use it and then to handle it! :eek: lol :rotfl::rotfl:

OMG when did this thread go R18 :eek:

trust me spelling is not a problem, i cant spell and my parents spent thousands on me getting though PE didnt work :D:rotfl:

£10 that must be your SAR details, yes have a read though that lot over a coffee and just make notes of the ppi payments made, add them up and then you will have 8% interest too, so a little soon becomes alot

The_Marksman

dirty_monkee wrote: »

Thanks anyway.

Its still so blurry... how can i get the paper work to back up my claim? And do i need too?

it is simple, just take your time and read though the info and what your not sure of, just ask our lovely experts (which im not) like Di, Amersall, cappo and all ive missed out will be here to help

depending on what info you already have, if you have company, account numbers, amounts (loans) start and finishes dates your more or less on your way

just download the questionnaire and see whats needed.


Then if you need more info from loan or CC you can request an SAR but we can help there too, once you've had a read over everything

di3004

dirty_monkee wrote: »

How do i find out if they have been mis-sold?

Thanks

There are lots of different reasons for being mis sold, this can be anything from:

Not knowing you were paying for the PPI/added without your knowledge. (Even though you may have signed up for it, you may have been told its all part of the package).

Or:
Pre medical conditions at the time of taking out the policy, so if you were to make a claim for sickness for a condition you already had when you taken out the policy, they will not pay out for that particular condition.

You may have been pressurised into taking it out and told no ppi then no loan etc.

Or:
It may have been one of those front loaded policies where they do not cover for the life of the loan, so for example, a loan over 25 years, the policy only covered for 5 of those years, then after 5 years have gone the ppi has ended but your still paying for it for the term of the loan.

They may not have explained about the policy, or that it would be added to the loan as one single payment.

If you and a partner had a joint loan, the ppi would probably only protect the first applicant, this is not fair on the 2nd applicant because they stil have responsibilities of the loan.

If you were self employed, this may not cover you, or if worked less than 18 or 16 hours a week.

But always try checking out the policy details, if you no longer have them, the businesses will supply them free of charge.

Also check the checklist for further details......
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step2