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PPI Reclaiming successes and failures

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  • Kingerem1
    Kingerem1 Posts: 62 Forumite
    Part of the Furniture Combo Breaker
    :j HAPPY UPHOLD FRIDAY :j

    :j THEY HAVE BEEN THICK & FAST TODAY :j

    :j ITS BEEN HARD KEEPING UP :j

    :j SO IF IVE MISSED YOU :j

    :j:beer: WELL DONE :beer::j

    ;) IF YOU DIDNT GET YOUR UPHOLD LETTER TODAY ;)
    ;) DONT GIVE UP, ITS ON ITS WAY ;)

    :D HAPPY WEEKEND ALL :D


    It has indeed been a good day! Brilliant, brilliant, brilliant!!!

    (I'm now waiting for a Lloyds PPI claim on a business loan!)
  • The_Marksman
    The_Marksman Posts: 1,712 Forumite
    Kingerem1 wrote: »
    It has indeed been a good day! Brilliant, brilliant, brilliant!!!

    (I'm now waiting for a Lloyds PPI claim on a business loan!)

    haha! im waiting on Lloyds TSB too! x6! :eek: :D lets hope we have the same result as we have had with egg! upholds all round please! :D;):D
    :p:D:p Perfer et obdurai dolor hic tibi proderit olim :p:D:p
  • smitchy73
    smitchy73 Posts: 2,559 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    mandy1cat wrote: »
    Sooooooooooooooo glad I sent this email as I got a response...
    Complaint UPHELD... warm fuzzy feeling inside...
    Their offer is....... just short of £11k...... :money::money::money:

    Thank you MSE... Thank you Di, Amersall, Cappo, Marksman and so many other people for keeping us all going.... You are Fantastic....

    :beer:

    Well done Mandy1cat, perhaps for a small fee you could write my email rants? well done
    Thanks to all the competition posters.
  • Rae115
    Rae115 Posts: 187 Forumite
    hi all hope u guys done mind but i jumped on the band waggon of emailing the ceo of rbs lastnight, sending him all the threads of emails i previously sent to the ceo of citi, who advised as the account was sold to opus its nothing to do with them. i got the below in reply today.

    so fingers crossed.

    Many thanks for your e-mail which has just been received by Stephen Hester's office.

    After reading your e-mail, I have arranged for a manager from our Credit Card Team to investigate your complaint and, to ensure that you get a full response. I have asked for a copy of the response so I can be sure that we've handled your complaint correctly. You will hear further from my colleague within 10 working days.

    If, you have not had a response by this time, please contact us and we will take matters forward on your behalf.

    Yours sincerely


    Scott McLellan
    Group Customer Relations
  • sunny8_2
    sunny8_2 Posts: 368 Forumite
    Kingerem1 wrote: »
    It has indeed been a good day! Brilliant, brilliant, brilliant!!!

    (I'm now waiting for a Lloyds PPI claim on a business loan!)

    Congratulations to all winners!!:money:
    Hope there are many more to come!!:A:Axx
  • traz39
    traz39 Posts: 146 Forumite
    anyone know how long santander are taking sent email on 6th june for an old ge capital woodchester loan which santander took over i do believe.
  • daz_c
    daz_c Posts: 47 Forumite
    LisaJH2000 wrote: »
    Well yesterday the lovely Amersall gave me the email address of the CEO of MBNA

    [EMAIL="ian.odoherty@bankofamerica.com"]ian.odoherty@bankofamerica.com[/EMAIL]

    A quick email to him explaining that I had received a letter with no contact details on so I had no option but to contact him. Included my ref number, name and address along with a note to say I had not received my cheque within 28 days as they advised.

    30 mins later I got an email back saying they had authorised the cheque and would be sending it out. I should have it Friday or Saturday.

    Try it! :T
    well done everyone , i went through a claims company to chase mbna , had a letter 6 weeks ago saying i was to be awarded £3400 still waiting for the cash:( got some more in but doing them on my own
  • I know this has already been put on here, but can't find it for the life of me!!!! Could I have the email address for lloyds cc & Halifax cc, thankyou very much indeedy!!!!!
  • smitchy73
    smitchy73 Posts: 2,559 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    di3004 wrote: »
    Absolutely brilliant news! yippppeeee:T:j Congratulations:beer:
    We will have to try to get that name of the new CEO then in case someone asks.;)
    Well done to you x:)

    I had a look on the FSA website it has [EMAIL="sanjay.kharole@citi.com"]sanjay.kharole@citi.com[/EMAIL] don't know how recent this is. Maybe some others will know.
    Thanks to all the competition posters.
  • Rae115
    Rae115 Posts: 187 Forumite
    Hi all hope u guys dont mind, but i have jumped on the band wagon of emailing the CEO of RBS lastnight, sending him all threads of emails i previously sent to the CEO of CITI, who advised as the account was sold to OPUS its nothing to do with them. I got the below in reply today.

    So fingers crossed

    Many thanks for your e-mail which has just been received by Stephen Hester's office.

    After reading your e-mail, I have arranged for a manager from our Credit Card Team to investigate your complaint and, to ensure that you get a full response. I have asked for a copy of the response so I can be sure that we've handled your complaint correctly. You will hear further from my colleague within 10 working days.

    If, you have not had a response by this time, please contact us and we will take matters forward on your behalf.

    Yours sincerely


    Scott McLellan
    Group Customer Relations
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