PPI Reclaiming successes and failures

Rae115

haydens_mum wrote: »

Hi Rae....congrats on your win from cap 1!!!! Can i ask you a couple of questions....when they said you added it in a phone call to activate a card, was this in a letter that said it was their final response?! As i have has the same response saying my partner added it when he activated a card a year n half after he opend the account. Apparently he didnt orriganly request it when opend in july 04 but then asked to have it added during this call in december 05 when his employment as a soldier was still the same and he swears he didnt ask for this and i doubt he would have done as he would never have been coverd.

What did you do next??!!

Your help would be very much appriciated!!!:)

this is my 2nd email to the CEO on the 05.7.11
Dear Mr FairBank

I am quite surprised i have not had a reply / acknowledgement from you in relation to my email below.

One point i forgot to add.

The paper work which is my original contract shows i ticked no to everything even the cash back when i took the card out - HONESTLY - why would i say yes the following year when my circumstances had not changed.

Regards

then i had a reply via email today from the executive team who deal with complaints with the acceptance form to complete and return to them.

best thing email the CEO - he will get fed up and send to correct team at least he will be working for the pay he is getting.
rich.fairbank@capitalone.com

haydens_mum

Rae115 wrote: »

this is my 2nd email to the CEO on the 05.7.11
Dear Mr FairBank

I am quite surprised i have not had a reply / acknowledgement from you in relation to my email below.

One point i forgot to add.

The paper work which is my original contract shows i ticked no to everything even the cash back when i took the card out - HONESTLY - why would i say yes the following year when my circumstances had not changed.

Regards

then i had a reply via email today from the executive team who deal with complaints with the acceptance form to complete and return to them.

best thing email the CEO - he will get fed up and send to correct team at least he will be working for the pay he is getting.
rich.fairbank@capitalone.com

Thankyou very much!:beer: im going to get other half to ring them tomorrow and ask if they have a transcript of the call he supposedly asked for ppi and if they say they do not have it i will get right on to sending him an email!!! Fingers crossed as i didnt wana go to the ombudsman as that can take ages!:)

h0pusp0pus

The_Marksman wrote: »

MASSIVE THANK YOU;)

Di, Amersall & all who have helped me on my way!

What were you reclaiming: Loan from 2002
Who was the provider: Egg
How much did you get back: £4632.94
Did you get it back after a letter or did you go to the Financial Ombudsman: filled in the consumer compliant questionnaire & took all your good advice

And then write your brief reclaim tale

sent off my questionnaire on 6th May, got a letter from egg stating they had my questionnaire for 4 weeks 25th May, then got a we need more time on the 23rd June, then a cheque for the above in the post today! Result :j

All the very best to everyone with your progessions

wow thats cool matey well done im so glad you got a good result and funny how we were juust talking about this the other day lets hope i get mine tomorrow as its much the same time scale as yours

Rae115

haydens_mum wrote: »

Thankyou very much!:beer: im going to get other half to ring them tomorrow and ask if they have a transcript of the call he supposedly asked for ppi and if they say they do not have it i will get right on to sending him an email!!! Fingers crossed as i didnt wana go to the ombudsman as that can take ages!:)[/QUOTE

your more than welcome - good luck for tomorrow

The_Marksman

h0pusp0pus wrote: »

wow thats cool matey well done im so glad you got a good result and funny how we were juust talking about this the other day lets hope i get mine tomorrow as its much the same time scale as yours

Thanks matey

had a real crapy day and boy has that turned things round!

was very funny as we were talking about it and with what you said and id put they are the same thing, so ive all that i can crossed for you too

I got knocked back on my loan from 1998 but i was expecting that but going to find out my options of what to do next

best of luck to you and keep us posted :D

scook2011

tiesteelm wrote: »

AHHHH someone help.

I am on the phone with Barclaycard. They have just told me that because my PPI was cancelled in 2005 that I am not entitled to claim any missold PPI back.

Is this true??

Martin

As Amersall said FALSE..............Not to fill you with an overwhelming feeling of confidence (??)......but I used to work at Barclaycard (not for Barclays) and the 8000+ staff that work there, in my experience are ALL a bunch of numpties! Keep on at them and ask to speak to a manager.

Also.....if you intend on speaking to a supervisor/ manager, call between 10am and 2pm if you can, they generally have their meetings early AM and late PM!

Hope that helps, good luck!

di3004

Sorry I have not been here much today folks, had some urgent stuff to deal with :eek: but all ok for now, but I would like to say Well done and Congratulations to all our winners, :T:beer::j
Great work folks.:T:T

I will try to answer to posts as well one by one if I can.:D;)

di3004

tiesteelm wrote: »

AHHHH someone help.

I am on the phone with Barclaycard. They have just told me that because my PPI was cancelled in 2005 that I am not entitled to claim any missold PPI back.

Is this true??

Martin

Hi Martin

That's a load of bulls dollop!
You get back to them matie and tell them, this is not the case, and you have been informed that you can still make a reclaim, and its only now recently you became aware of the mis selling, had if you known sooner then you would have obviously had pursued this by now.
So do not hold back, keep at them and let us know what they say, good luck. x;)

di3004

interested_81 wrote: »

Hi Nana
Glad too help just recieved my offer from MBNA this wk for 5286.00 put my claim in on 21st March 2011 had two letters extending the time limit but well worth the wait havent got the cheque yet but they said we should recieve it within 28 days but some people are now over the 28 days and still haven't recieved there cheques suppose its just a waiting game lol

Great work, well done!:T:j & Congratulations x

di3004

mistriladi wrote: »

I know posts move really quickly here but could I get a bit of advice please. Is it true that they will only go back 6 years unless you can provide statements going back further?

Hi

If they tell you this ignore them, its when you became aware, you tell them that too, it does however also help to have as much info as possible, but do what you can, and give details that apply to your reasons for being mis sold, good luck.