PPI Reclaiming successes and failures

di3004

Tofty wrote: »

Hi all, quick question.
I'm sure iv seen a post relating to my question but I can't find it now. (sorry)
Iv been through my old bank statements and found direct debit numbers for old loans. There are 4 or 5 different loans from around 1997 to 2002. My statement shows a sort code and account numbers, would this be enough information to try and make a claim for ppi mis-selling? I guess my first step is to contact santander as the loans were with abbey. Does anyone know who to contact and if I can get any information about the loans with just an account number?
Thanks in advance!

Hi there

Yes that is fine, and if you know you were sold and mis sold ppi, you can continue to make a reclaim by just completing the reclaim questionnaire as on step 3.
http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance#step3

I assume now it would be Santander as they have taken over from Abbey.
I take it its the address for complaints on the link below.
http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&c=Page&canal=CABBEYCOM&cid=1210607166846&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FPage%2FWC_ACOM_TemplateA2

Complaints
Santander UK PLC
PO Box 1125
BRADFORD
BD1 9PG

Hope this helps, good luck.:)

Tofty

Thanks Di, do you ever sleep?haha.
I will definitely get on with that as I know I was paying ppi, I was worried at the time that if I said no to ppi then I wouldn't be approved.
Is it better to send them all as separate claims?
Is it enough to just write and claim with only the account numbers? Do I need to contact Santander first and ask for more information, or is it up to them?
Thanks in advance.

di3004

Tofty wrote: »

Thanks Di, do you ever sleep?haha.
I will definitely get on with that as I know I was paying ppi, I was worried at the time that if I said no to ppi then I wouldn't be approved.
Is it better to send them all as separate claims?

Your very welcome yes in dribs and drabs lol .

If mis sold for the same reasons, there is no harm in just the one application but make sure you enclose each account number that applies, or otherwise complete separately.

If you prefer though, complete separately, personally I would do it this way just in case of any confusion on the reclaims.;)

Good luck.

LisaJH2000

thegaffer wrote: »

the same as me. Keep us updated whteher the chq arives within 28 days, as im hearing they take longer

I hope not! Their letter was dated 15th June so it should come before 13th July, hopefully sooner so that I can book a holiday :-)

Banks0mewin

Hi, Pheonix80

If its any help .

I made telephone call to NRAM (Northern Rock) concerning a PPI complaint on 09/05/11 and received a letter dated 07/06/11 upholding my complaint. I have accepted their offer and after speaking to them today I am expecting payment to my bank on Monday 27/06/11.

Hope these time scales help.

phoenix80

Banks0mewin wrote: »

Hi, Pheonix80

If its any help .

I made telephone call to NRAM (Northern Rock) concerning a PPI complaint on 09/05/11 and received a letter dated 07/06/11 upholding my complaint. I have accepted their offer and after speaking to them today I am expecting payment to my bank on Monday 27/06/11.

Hope these time scales help.

We sent our complaint letter on 20/5/11 and got a letter back from them saying they had received our complaint, dated 26/5/11. We haven't heard anything else from them since that letter.

Did they phone or write to you first?

Banks0mewin

I telephoned them and they acknowledged my complaint in writing then they wrote again making an offer.

interested_81

Hi all new too this been reading the forum for a while just got the exact same letter today from Barclaycard saying they would give us a goodwill gesture before 31st August !
Have a ppi complaint in with MBNA but last i heard from them they would get back too us in 21days that was over a month ago should i chase it up?

lauzflow

hey all , i made a complaint to barclays on the 26/04/2011 2 weeks later i got a letter asking me to fill a questionaire out , i sent it back and a couple of weeks later i got one saying they were looking in to it and i would get a reply by the 23rd june ! a bit eager i popped in to my local branch to see if there was any info on my complaint and the man said that any claim made before the 21/04/2011 was gonna get an offer by 21/08/2011 bit gutted has i was only 5 days off this do u think they will still take it into account ?? the advisor i spoke to wasent making much sense tbh and i dident have time to speak to any one else . has any body had any dealings wiv barcalys or any simlar experiances ? thanks in advance x x

di3004

lauzflow wrote: »

hey all , i made a complaint to barclays on the 26/04/2011 2 weeks later i got a letter asking me to fill a questionaire out , i sent it back and a couple of weeks later i got one saying they were looking in to it and i would get a reply by the 23rd june ! a bit eager i popped in to my local branch to see if there was any info on my complaint and the man said that any claim made before the 21/04/2011 was gonna get an offer by 21/08/2011 bit gutted has i was only 5 days off this do u think they will still take it into account ?? the advisor i spoke to wasent making much sense tbh and i dident have time to speak to any one else . has any body had any dealings wiv barcalys or any simlar experiances ? thanks in advance x x

Hi there

Due to the backlog of complaints made 2010 that have been on hold are being looked into first in an orderly date sort of thing, however when you were informed of an offer and said by August you may still hear before that, but this is the timescale they have been given on complaints on around your timescale.
Good news on the offer though and of course the interest is adding up too.:T