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PPI Reclaiming successes and failures

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Comments

  • Jomo
    Jomo Posts: 8,253 Forumite
    Success with MBNA woo hoo!! Only sent the first letter off and they upheld my claim!!

    Just waiting on Amex now, they are being more awkward...off to the ombudsman I go! :D
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Jomo wrote: »
    Success with MBNA woo hoo!! Only sent the first letter off and they upheld my claim!!

    Just waiting on Amex now, they are being more awkward...off to the ombudsman I go! :D
    :j:j:j Brill :beer:
  • di3004
    di3004 Posts: 42,579 Forumite
    Jomo wrote: »
    Success with MBNA woo hoo!! Only sent the first letter off and they upheld my claim!!

    Just waiting on Amex now, they are being more awkward...off to the ombudsman I go! :D


    Well done!:beer:
    The one and only "Dizzy Di" :D
  • sill
    sill Posts: 145 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    Just got £7610.62 from santander on being misold a income replacer policy from abby national in 1996 we really cant believe it one phone call and 5weeks later this news .Good luck everyone who is claiming...
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    sill wrote: »
    Just got £7610.62 from santander on being misold a income replacer policy from abby national in 1996 we really cant believe it one phone call and 5weeks later this news .Good luck everyone who is claiming...
    :j:j:j Congrats :money::money:
  • smitchy73
    smitchy73 Posts: 2,559 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    sill wrote: »
    Just got £7610.62 from santander on being misold a income replacer policy from abby national in 1996 we really cant believe it one phone call and 5weeks later this news .Good luck everyone who is claiming...
    Another great result from Santander, they may have scored low in customer service polls recently, but they seem to be out doing everyone, perhaps someone should be alerting Martin to this so he can highlight this in one of his tv appearances, after all, good to criticise where due, but they should be applauded for this attitude and behaviour too.
    Thanks to all the competition posters.
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Agree 100%, and Santander did not go with the JR they dealt with claims as usual, i take my hat off to them.
  • JIG_2
    JIG_2 Posts: 23 Forumite
    michelle45 wrote: »
    last year I was successful in claiming ppi back on 2 Loans from Lloyds and one from Beneficial Finance. I have been into my local branch of Lloyds who kindly printed off a list of my loans and it would appear that since 1997 I have had 5 loans each one refinancing the next and having PPI on the loan, so today I have sent a claim form off for the 5 loans (heres hoping).

    They paid me out on 2 for the same reasons I have cited for these 5 so I could be lucky.

    Also I remembered that my loan from Beneficial finance that they paid out on was one that was also refinanced, so I have just found out the agreement number and sent a claim out to them for the same reasons that they upheld the loan originally. So keep your fingers crossed.

    Will let you know how I get on.

    Michelle

    Hi Michelle,

    I am not sure if it a confidential question, but would you be able to tell me on what grounds you were successful with LTSB when reclaiming PPI. I have copies of 2 agreements I have sent off along with the FOS complaint form and am hopeful.

    Would be good to compare notes.

    Apologies if this appears a direct question.

    Ian
  • leezoeharley
    leezoeharley Posts: 42 Forumite
    smitchy73 wrote: »
    Another great result from Santander, they may have scored low in customer service polls recently, but they seem to be out doing everyone, perhaps someone should be alerting Martin to this so he can highlight this in one of his tv appearances, after all, good to criticise where due, but they should be applauded for this attitude and behaviour too.

    Completely agree, they were fantastic with both of my complaints, still have one pending but it was only logged with them yesterday, but they sorted both of my other complaints in less that 2 weeks including paying the money into my account, thumbs up for Santander!!! :j
  • sill
    sill Posts: 145 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    Have just been offered over £7,500 from santander took out income replacer insurance in 1994 from abbey national and telephoned santander 5weeks ago fella on phone said there was no dept for this insurance claim only for ppi told him i thought it was the same thing only with a different name he took all my deatails 3days later got letter saying they were looking at complaint got offer today...yes i am taking offer ...good luck to everyone out there xxxxcathy
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