Free mobile voice, text and data plans coming to UK ( Freedompop )

redux

Roger1 wrote: »

FWIW, I'd use the monthly international plan, from £0.99, if all countries included landlines and mobiles. When some are landline only, this introduces an unwelcome confusion, so I'll contine with 18185 from home and Skype from mobile.

Neither of those are cheap for international mobiles, even if Skype has halved its rates from a few years ago.

There are other options with about a tenth to a quarter of the prices.

Roger1

For the use I make of them, I'm happy to use 18185 even at the increased rate of 0.5p/minute + 4p. I rarely use Skype but have a built-up balance to use.

mchale

Anybody managed to switch off voicemail

redux

redux wrote: »

Is anyone else still waiting for a SIM card, two weeks after the order?

I sent in a query when they might despatch it. Two days later they replied asking me to check my address. I said I'd given the correct address, the issue was they hadn't yet despatched the SIM, as shown in the account.

I got an auto-response saying they don't recognise my email address, so please change my email address by logging in, via a link, which turned out to be the custhelp platform. I can't log in as it doesn't recognise me.

So I've sent a new query, making it clearer that it's non-despatch not non-delivery I'm asking about.

Hooray. Only 3 weeks after my order, the status has changed to handed over to carrier, tracking number not available.

edit: No tracking because it came by post, arriving about an hour ago.

The reply to the later email mentioned above was the same as the first, ignoring what I actually said: sorry you haven't received the SIM, please confirm your address.

And a phone call started off on the same foot, that they still thought the address must be wrong, rather than that they simply hadn't despatched it.

Roger1

Just over halfway through the month (12 days left of the billing cycle), I have 'used' 45 of my available 300 MB. I have only used the phone for data at home using my own wi-fi. Presumably some of this usage is updating apps.

Usage according to the website:

Date / Time / Source / Data Used
19-Oct-2015 20:57 Plan Usage 1 MB
19-Oct-2015 11:56 Plan Usage 1 MB
16-Oct-2015 23:26 Plan Usage 0 MB
16-Oct-2015 10:05 Plan Usage 0 MB
15-Oct-2015 22:22 Plan Usage 1 MB
11-Oct-2015 07:46 Plan Usage 0 MB
11-Oct-2015 04:45 Plan Usage 0 MB
11-Oct-2015 02:04 Plan Usage 1 MB
10-Oct-2015 14:06 Plan Usage 0 MB
09-Oct-2015 11:38 Plan Usage 0 MB
08-Oct-2015 08:04 Plan Usage 0 MB
08-Oct-2015 01:35 Plan Usage 1 MB
06-Oct-2015 15:19 Plan Usage 1 MB

Just one thing to watch for active users.

DesG

Anyone else not able to install the app on their device? Their support seems useless.

grayme-m

I've given up on it.

I installed the app, but my phone was dual sim and I wanted to use my main sim for data and this for phone; it didn't seem this was an option.

The call quality was poor too (over WIFI), the other person couldn't hear me.

I should have waited and read about it a bit more rather than rush the purchase through.

Seems it would suit someone who doesn't need much data, doesn't send many texts, and never speaks to anyone.

d123

grayme-m wrote: »

I've given up on it.

I installed the app, but my phone was dual sim and I wanted to use my main sim for data and this for phone; it didn't seem this was an option.

It runs on Three which requires a minum of 3G to work, most dual sim phones only allow 2G on the second sim, it shouldn't really come as a surprise that a 3G sim didn't work in the 2G slot.

Buy a phone that allows 3G on sim 2 and it should work, hardly their fault or problem.

redux

d123 wrote: »

It runs on Three which requires a minum of 3G to work, most dual sim phones only allow 2G on the second sim, it shouldn't really come as a surprise that a 3G sim didn't work in the 2G slot.

Buy a phone that allows 3G on sim 2 and it should work, hardly their fault or problem.

All dual SIM phones only allow 3g on one SIM position at a time, but on some this can be switched in the phone settings rather than move SIMs in holders.

grayme-m

d123 wrote: »

It runs on Three which requires a minum of 3G to work, most dual sim phones only allow 2G on the second sim, it shouldn't really come as a surprise that a 3G sim didn't work in the 2G slot.

Buy a phone that allows 3G on sim 2 and it should work, hardly their fault or problem.

So it would be better on 3G than Wi-Fi?

I put their SIM into the first slot and my main one in the second.

I'm not going to buy a new phone that allows 3G data on both SIMs at the same time for something that was only going to be a backup SIM.