Travelex Supercard

kevpc

many tnx for the reply, glentoran99, much appreciated. i should have added that when i got the card, and it is the original one as far as i remember, valid until July 2018, i did download and install the app on my phone. however, i need to download it again as i have changed and got rid of the old phone. i hope i dont have as much trouble as i did when i first started this game however long ago it was. we'll see.

glentoran99

Apps been updated since then anyway. Hopefully it's ok for you, I love the card

kevpc

do i have to get the app fromgoogle play or from the card website, do you know? i cant remember

glentoran99

Google play

kevpc

cheers for that

kevpc

well, that was fun. Play didn't see my phone then wouldn't let me have the app as i had downloaded it on the old phone (no longer got so couldn't uninstall it). anyway, all good now except the settings have gone haywire in the card and it wont let me turn it off!. all sent to try us, they say

kevpc

got another question for you, if you dont mind.
when i used my ordinary credit card to buy goods from abroad, the amount is always changed so i get a p**s poor exchange rate by the credit card company when they convert the currency to sterling. so, regardless of where i am, you advise to pay in the currency of the country i'm buying the goods from. will that not do the same thing as above, ie, get a rubbish exchange rate when the real card company exchanges the price to sterling?

dj1471

kevpc wrote: »

anyway, all good now except the settings have gone haywire in the card and it wont let me turn it off!.

I can't turn mine off either, it seems to be one of the many "features" introduced in the most recent app update. May be something to do with the card being discontinued on 7th June.

kevpc

ok. maybe they are trying to encourage us to use the card in the UK all the time as well as abroad? if it's saving us money, so be it!

kevpc

i just wanted to understand why to make the purchases in 'local currency' if the 'real' card company then exchanges the currency to sterling at their most selfish rates.

i appreciate the info you've given me, glentoran99