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Travelex Supercard

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  • Bollinge
    Bollinge Posts: 84 Forumite
    Part of the Furniture Combo Breaker
    Download the app again, its changed slightly

    Thanks for your sage advice...I deleted it from my iPad so as to reinstall it, only to find the app is no longer available on the Apple App Store!!!

    Still have on it my Android phone, however.........so if ithe card ever turns up, and if I can get my account "unsuspended", we might be in business.
  • glentoran99
    glentoran99 Posts: 5,825 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    Bollinge wrote: »


    Thanks for your sage advice...I deleted it from my iPad so as to reinstall it, only to find the app is no longer available on the Apple App Store!!!

    Still have on it my Android phone, however.........so if ithe card ever turns up, and if I can get my account "unsuspended", we might be in business.

    It's still there

    Supercard by Travelex by Travelex Global
    https://appsto.re/gb/Y3DE6.i
  • glentoran99
    glentoran99 Posts: 5,825 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Debt-free and Proud!
    Does anyone know the fee situation if using a euro machine in the UK?
  • bagand96
    bagand96 Posts: 6,555 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Had an email from them today:
    Hello,
    Welcome to Supercard, and what a couple of weeks it’s been! When we launched two weeks ago, demand went through the roof – there are clearly many more people in the UK than we first imagined, who want to eliminate their bank card roaming fees when spending abroad.
    With this being the case, we decided to release another batch of Supercards, so that more of you could take part in the pilot. And you’re one of the lucky few selected to be part of our extended pilot!
    We’re now working through the initial list first and getting these cards in the post as quickly as is (super) humanly possible. But with all the extra cards we’ve released, this means there will be a delay before your Supercard wings its way to you. It may be a few weeks, but we are beavering away and if we can get it to you any quicker, we will.
    Thanks once again for joining us on this journey, we’ll be sure to keep you updated.
    Best wishes,

    The Supercard team

    Really poorly managed product launch it must be said. I guess at least this way once I eventually do get my card there should be plenty of feedback on it...
  • Gloomendoom
    Gloomendoom Posts: 16,551 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    My wife got an email today like that one ^^^^^^^^

    I got mine at the weekend and activated it with no problems.
  • zisaai
    zisaai Posts: 4 Newbie
    Card arrived last Saturday, an hour before I left for the airport. Linked a Barclaycard to the Supercard and a debit card as a backup using the android version of the app.

    Worked in a US vending machine on Saturday evening, it was recognised as a credit card (and added a 10c surcharge).

    Worked in Canada multiple times from fast food payments to hotels. Canada requires a PIN for payments in the same manner as the UK. The card + PIN was declined at two locations - a backup credit card worked - but the app is listing 15 transactions that were successful. These were all purchases, I did not need cash.

    Over 3 days the 14 Canadian transactions each show different rates even when the transactions are at the same transaction within an hour or two (such as entry to an attraction, gift shop purchase and food purchase). Possibly due to rounding on small transactions. Exchange rates shown in the app are of the format 1 GBP = 0.525096 CAD

    None of the charges have posted to my Barclaycard account but the total for pending transactions looks about correct.
  • Gloomendoom
    Gloomendoom Posts: 16,551 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Good info. Thanks for posting.
  • Erme
    Erme Posts: 3,597 Forumite
    Part of the Furniture Combo Breaker I've been Money Tipped! Debt-free and Proud!
    sounds good folks....

    Got the 'sorry there's been a surge in demand' email. Still waiting...

    Not got the new app though. However I don't need it for a wee while :)

    Keeping an eye on this thread:D
    :dance:
    I believe in the power of PAD
    Come and join us on the Payment a Day thread
    :dance:
  • Ballard
    Ballard Posts: 2,983 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    I also got the email telling me that I'll probably have to wait a week or two more. I've got a long weekend in Belgium before then but not to worry if it hasn't arrived as I'm no worse off than I was before Supercard entered my head. For a few days I'm happy to carry Euros as all travel and accomodation has been paid for.

    I'm probably not going to go abroad until November after this but that'll be 4/5/6 weeks away in 2/3 different countries so that's where it'll really be useful. Fingers crossed that all issues will have been ironed out by then.
  • Kingsd316
    Kingsd316 Posts: 1,394 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 1 June 2015 at 5:21PM
    For anyone that has their cards, you are able to change the pin at any uk cash point and it also update the "view supercard pin" within the app
    :beer:
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