mobiles2yourdoor.com

nicole136

Yes I phoned customer services at Voda and got the name and number of the person who spoke to me. The call was recorded and she even checked with her senior. They said you can definately port in your PAYG sim after connection

consumer

nicole136 wrote: »

Yes I phoned customer services at Voda and got the name and number of the person who spoke to me. The call was recorded and she even checked with her senior. They said you can definately port in your PAYG sim after connection

I hope this does not invalidate cashback claim through M2YD....

PJB

Hi, I asked M2YD if porting no after connection would affect cashback, here is my email and their reply:


Hi,
I am looking to take out the following contract:
http://www.mobiles2yourdoor.co.uk/Contract_Offer_Details.asp?ItemKey=187744&MPItemKey=191706http://www.mobiles2yourdoor.co.uk/Contract_Offer_Details.asp?ItemKey=187744&MPItemKey=191706
From your site it says i cannot port my current number in advance (ie:through you). I have made enquiries with Vodafone who have said that i would be able to give them the PAC after connection and port my number.
Could you please confirm whether me porting my number would affect my cashback entitlement.
Kind regards


Hi ................,

Thank you for your recent e-mail, I can confirm that porting your number will not affect your chequeback.

If you require any further assistance please contact us at [EMAIL="customer.services@mobiles2yourdoor.co.uk"]customer.services@mobiles2yourdoor.co.uk[/EMAIL] and we will be happy to help.

Kind Regards,

Christopher Rowley
M2YD Customer Services
Mobilestoyourdoor
Osprey House
Ore Close
Lymedale Business Park
Newcastle-Under-Lyme
Staffordshire
ST5 9QD
[W] www.mobilestoyourdoor.co.uk
=======================================================
Phones 4u Limited is a company registered in England and Wales under no. 3154198. Registered Office: Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-Lyme, Staffordshire ST5 9QD

Hope this helps!

Now all i need is confirmation in writing from Vodafone that i can port my no after connection! Tried to contact them via their contact form but keeps crashing!

nicole136

Yes I Have got them (M2YD) to put it in writing which they have agreed so I await my hard copy letter. As i said before VODA said you can NOT port after connection. BUT you can port to a PAYG and start a contract throuth M2YD with VODA then switch your PAYG No with your contract No. I Know it sounds a bit unbeleivable, but that is what they have said!

nicole136

Very reliable, have just received the written version via post. How often do these guys bring in new deals, is there a pattern i.e new things at beginning of every month?
thanks

Gareth83

PJB wrote: »

Hi, I asked M2YD if porting no after connection would affect cashback, here is my email and their reply:


Hi,
I am looking to take out the following contract:
http://www.mobiles2yourdoor.co.uk/Contract_Offer_Details.asp?ItemKey=187744&MPItemKey=191706http://www.mobiles2yourdoor.co.uk/Contract_Offer_Details.asp?ItemKey=187744&MPItemKey=191706
From your site it says i cannot port my current number in advance (ie:through you). I have made enquiries with Vodafone who have said that i would be able to give them the PAC after connection and port my number.
Could you please confirm whether me porting my number would affect my cashback entitlement.
Kind regards


Hi ................,

Thank you for your recent e-mail, I can confirm that porting your number will not affect your chequeback.

If you require any further assistance please contact us at [EMAIL="customer.services@mobiles2yourdoor.co.uk"]customer.services@mobiles2yourdoor.co.uk[/EMAIL] and we will be happy to help.

Kind Regards,

Christopher Rowley
M2YD Customer Services
Mobilestoyourdoor
Osprey House
Ore Close
Lymedale Business Park
Newcastle-Under-Lyme
Staffordshire
ST5 9QD
[W] www.mobilestoyourdoor.co.uk
=======================================================
Phones 4u Limited is a company registered in England and Wales under no. 3154198. Registered Office: Osprey House, Ore Close, Lymedale Business Park, Newcastle-under-Lyme, Staffordshire ST5 9QD

Hope this helps!

Now all i need is confirmation in writing from Vodafone that i can port my no after connection! Tried to contact them via their contact form but keeps crashing!

How long did they take to reply?

I have emailed them and Vodafone but no reply!

Tyler_Du

nicole136 wrote: »

Very reliable, have just received the written version via post. How often do these guys bring in new deals, is there a pattern i.e new things at beginning of every month?
thanks

I'm hoping they change (for the better) at the beginning of next month, I'm planning on getting a couple of new contracts from them soon

AndysDad

Adamia wrote: »

I have a M2YD contract with chequeback.

I am about to make my 1st claim, do I have to send my original bill or will a printout from my Vodafone online account suffice.

For some reason I am not getting Vodafone bills through the post, which I chased up and got nowhere with!

I was told by Vodafone CS that you can't have an online account and paper bills.Its abit of a pain as I need paper bills but would also like to do other things online.

PJB

Gareth83 wrote: »

How long did they take to reply?

I have emailed them and Vodafone but no reply!

They replied next day, i was very impressed!

PJB

Sorry should of mentioned, i used this email:

[EMAIL="customer.services@mobiles2yourdoor.co.uk"]customer.services@mobiles2yourdoor.co.uk[/EMAIL]

From what i have read i wouldn't hold your breath waiting for Vodafone to reply!