Tax Credits Renewals - 2015

Bobbie123

Do you have red lines ??

Scarla

Yes, had a red line. Recently single claim so hoping it's just that.

Would like it verified that a check will be taking place though.

Scarla

Wonder why it didn't ask previously though?

I got through both times without having to answer any questions. It did say, when I called tonight, that if it's less than 5 weeks since I contacted them then they wouldn't be able to deal with any queries as it was taking 5 weeks to deal with 'them'.

Bobbie123

Well I tried asking what partially capped meant and he said it's were I've done my bit and now they need to do there checks . He admitted normal renewals are done within a weeks but now they checking my information before they can send me a final award .
I don't mind but if they need anything would rather they say on call so I can't get it ready

Bobbie123

See I said it was more then 5 weeks just to get through . And did straight away .

Scarla

Bobbie123 wrote: »

Well I tried asking what partially capped meant and he said it's were I've done my bit and now they need to do there checks . He admitted normal renewals are done within a weeks but now they checking my information before they can send me a final award .
I don't mind but if they need anything would rather they say on call so I can't get it ready

Have your payments decreased then if they are partially capped?

Bobbie123

No they increased and this was due to me calling back after renewal with wage figure for 2015-2016 only by few pound .
I asked what it meant and they said just means I've done my part and they waiting to do there's ???

Scarla

Just carried out a search online and there are no results for 'red lines'. Would have thought there would be some if there was a problem, especially on such as Mumsnet/Netmums.

Scarla

Can anybody who is being checked confirm that there is a red line on their renewal form?

kell87

Mine also has a red line but when I rang there was no mention of any lines lol, I claim as a couple we was fully working last year but have gone on to esa and pip this year due to my illness so theres not much left for them to check, no childcare and all my children are under 9 so none in further education x