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Amazon account closed with £300 Gift card.

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  • Collabora
    Collabora Posts: 1,360 Forumite
    wealdroam wrote: »
    You seem to be suggesting here that the M&S voucher has no value.

    To the person tendering the voucher it most definitely has a value, and for M&S to confiscate it may not be theft in the strict legal sense, but it is certainly pretty close to it.

    but the buyer would need to go back to the retailer who sold it to find out why it was taken from him without being activated and get his money back from retailer who sold it
  • Collabora wrote: »
    but he open an account while under age, so it was opened fraudulently, which the OP admits he was wrong in opening the Amazon account, but the FACTS are the OP NEVER gave Amazon any money, He gave pock.io his money and then pock.io had given/will give Amazon the money for the GC, so all Amazon can do is give money back to Pock.io, so the OP needs to contact and work with pock.io to find out where his funds are

    Is this where we pretend Amazons rules over-rule UK law?
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Collabora wrote: »
    but the buyer would need to go back to the retailer who sold it to find out why it was taken from him without being activated and get his money back from retailer who sold it
    Why have you introduced the term without being activated?
    Isn't that something that happens at the time of purchase?

    In this M&S scenario, RMS2 told us the voucher was kosher... probably meaning ready to be spent.

    Let's try again...

    You seem to be suggesting here that the M&S voucher has no value.

    To the person tendering the voucher it most definitely has a value, and for M&S to confiscate it may not be theft in the strict legal sense, but it is certainly pretty close to it.
  • Collabora
    Collabora Posts: 1,360 Forumite
    Is this where we pretend Amazons rules over-rule UK law?

    NO because it is a FACT the

    OP gave pock.io his money and then pock.io had given/will give Amazon the money for the GC, so all Amazon can do is give money back to Pock.io

    the OP has given NO money to Amazon. pock.io bought the GC from Amazon and then resold to OP, so Amazon can only give the money back to the person they sold the GC to and that is pock.io and that is THE LAW
  • RFW
    RFW Posts: 10,404 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Is this where we pretend Amazons rules over-rule UK law?
    Expletives deleted. You never really got the hang of this thread did you?
    .
  • RFW
    RFW Posts: 10,404 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    wealdroam wrote: »
    Why have you introduced the term without being activated?
    Isn't that something that happens at the time of purchase?

    In this M&S scenario, RMS2 told us the voucher was kosher... probably meaning ready to be spent.

    Let's try again...

    You seem to be suggesting here that the M&S voucher has no value.

    To the person tendering the voucher it most definitely has a value, and for M&S to confiscate it may not be theft in the strict legal sense, but it is certainly pretty close to it.
    The Amazon gift certificate works in a different way. You log in to Amazon, put the code in and it registers on the site. In this case the certificate was put through on an unverified account. Briefly, the amount showed in the account. Having checked out the OP, possibly by a search, Amazon discovered that OP wasn't entirely who he said he was, so they closed the account. The monies on the gift certificate reverted back to the originator of that certificate and Amazon told the OP to contact them.

    If Pock.io come back to OP and say Amazon has his money then he would have to pursue Amazon, through the courts if necessary.
    .
  • Collabora
    Collabora Posts: 1,360 Forumite
    when you look at it this has been caused by the OP trying to save £10 to £15 from the Apple price to the Amazon price of an iPad.

    but to get this he lied to Amazon and was found out
  • RMS2
    RMS2 Posts: 335 Forumite
    Collabora wrote: »
    but he open an account while under age, so it was opened fraudulently, which the OP admits he was wrong in opening the Amazon account, but the FACTS are the OP NEVER gave Amazon any money, He gave pock.io his money and then pock.io had given/will give Amazon the money for the GC, so all Amazon can do is give money back to Pock.io, so the OP needs to contact and work with pock.io to find out where his funds are


    Fraud: wrongful or criminal deception intended to result in financial or personal gain.


    https://www.sfo.gov.uk/fraud/what-is-fraud.aspx




    Fraud is a type of criminal activity,




    Do you believe a crime has been committed here, or someone has broken Amazon T&Cs - they are two very different things and you have a problem understanding the difference.


    Get yourself in front of a judge and see if he thinks they are the same.


    Yes, IF Amazon have the money, then they need to give it back - will they give it back, that remains to be seen.


    And coming back to my original point - Amazon are not above the law, their T&C do not override English law and IF they took and kept the money, then they will have to explain themselves in front of a judge.


    Do I think Amazon have taken and kept the money? Probably not. But IF they have, they are not above the law and people who suggested that because the OP lied or/and breached Amazon T&Cs are talking out of their proverbial.


    I can't discuss it in detail because I agreed an out of court settlement. But yesterday whilst this thread was developing, I had my court mediation with one of the major Energy/Telecom companies. They used their in house solicitor from the first day they received the court paperwork. They prattled on about T&C and how they had done nothing wrong. I pointed out that the regulator saw it differently and their actions resulted in actual costs for me and I wanted my money back and the court fee.


    Result, in the next 21 days, I shall have my money. They had sent me away with a flea in my ear and weren't interested. That is, until they were going to have to sit down in front of a judge and explain themselves. My point is, that none of these companies are above the law, no matter how large and well known they are. They may fob you off, but in the county court, they don't half look small and some of their reasons for not paying up are laughable.
  • Collabora wrote: »
    OP gave pock.io his money and then pock.io had given/will give Amazon the money for the GC, so all Amazon can do is give money back to Pock.io

    OP bought a voucher from pock.io, he then used it on Amazon, who instead of exchanging it for goods, kept it.

    Amazon stole his money.

    HTH.
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • Collabora wrote: »
    but to get this he lied to Amazon and was found out

    And got fined £300 by Amazon?

    From when did Amazon law take over from real law??
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
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