Amazon account closed with £300 Gift card.

Collabora

xsellize wrote: »

I'd say within 15 minutes

Then that would imply Amazon had no time to claim the funds from pock.io, so if pock.io come back and say Amazon claimed the funds, you then need to know the timestamp when Amazon claimed the funds as if they claimed after the closed your account then they had no right to do so as they have not allowed you to use the GC as no account then no GC

Brooker_Dave

Collabora wrote: »

Then that would imply Amazon had no time to claim the funds

Surely the funds on an Amazon gift card remain with Amazon at all times?

No need for Amazon to get the funds off anyone else??

Brooker_Dave

The big problem with this tread are the T&Cs that say:

"When purchasing gift certificates, it is made clear that the use of the gift certificates is subject to the rules of using our website. Where a customer’s account is closed for abuse of our policies, it is done because the rules of our website have been breached and that customer has therefore forfeited the right to use it. Accordingly, that person also loses all right to use gift certificates, and is not entitled to transfer the certificates or have a cash value payment in lieu."

Which is clearly unfair and thus unenforcable.

Any company that went to court and explained to the court that it was happy to take the customers money, but due to it's made up rules would be keeping the money and not providing either a refund or the goods ordered would laughed out of court.

glentoran99

Brooker_Dave wrote: »

The big problem with this tread are the T&Cs that say:

"When purchasing gift certificates, it is made clear that the use of the gift certificates is subject to the rules of using our website. Where a customer’s account is closed for abuse of our policies, it is done because the rules of our website have been breached and that customer has therefore forfeited the right to use it. Accordingly, that person also loses all right to use gift certificates, and is not entitled to transfer the certificates or have a cash value payment in lieu."

Which is clearly unfair and thus unenforcable.

Any company that went to court and explained to the court that it was happy to take the customers money, but due to it's made up rules would be keeping the money and not providing either a refund or the goods ordered would laughed out of court.

That's all well and good but he didn't buy a gift certificate from Amazon

RMS2

glentoran99 wrote: »

but he didn't buy a gift certificate from Amazon

So what? If your employer pays you cash in hand at the end of the week, and I come and mug you. I can lawfully say, not my problem, as I'm not the one that paid you, go see your employer.


I did the deed and I would be the one you're gunning for. If and I repeat IF, Amazon have kept the money, then they're in the firing line and a spot of county court action is in order.


Somebody has the money and if it isn't the OP (and it wasn't purchased fraudulently), then that somebody has to either supply the goods or refund the money.

Brooker_Dave

To all those who want to pretend Amazon can't be taken to court:

http://www.moshblog.me.uk/2014/03/29/glasgow-sheriff-court-case-sa102414-mr-iain-purdie-v-amazon-co-uk/

robatwork

Collabora wrote: »

well that does not help the OP or this thread, still the OP has not come back with any reply from pock.io

It doesn't help the OP. If I wanted to help the OP in particular I can PM her.

However it may help someone else who views this thread in future, hence I posted it on the thread as it shows what pock.io are all about.

How does your post help the OP or the thread or others reading?

I have seen many of your sniping comments on many threads. I suggest you perhaps get a te. For the end of your username.

RFW

Brooker_Dave wrote: »

To all those who want to pretend Amazon can't be taken to court:

http://www.moshblog.me.uk/2014/03/29/glasgow-sheriff-court-case-sa102414-mr-iain-purdie-v-amazon-co-uk/

Apart from the fact that no one actually said that, merely that in this case, as it was presented in the opening post, it would have been pointless as they weren't liable, at that stage.

Regarding the case you posted, what was the outcome? I can't see any results of the court case, is it still not finalised?

Collabora

Brooker_Dave wrote: »

Surely the funds on an Amazon gift card remain with Amazon at all times?

No need for Amazon to get the funds off anyone else??

NO as he never paid Amazon. he purchased from pock.io. the way you say is if i purchase an Amazon GC from Argos then Amazon have my money.

You need to read the WHOLE thread before making your comments.

RFW

Brooker_Dave wrote: »

The big problem with this tread are the T&Cs that say:

"When purchasing gift certificates, it is made clear that the use of the gift certificates is subject to the rules of using our website. Where a customer’s account is closed for abuse of our policies, it is done because the rules of our website have been breached and that customer has therefore forfeited the right to use it. Accordingly, that person also loses all right to use gift certificates, and is not entitled to transfer the certificates or have a cash value payment in lieu."

Which is clearly unfair and thus unenforcable.

Any company that went to court and explained to the court that it was happy to take the customers money, but due to it's made up rules would be keeping the money and not providing either a refund or the goods ordered would laughed out of court.

Don't you go to a lot of trouble to prove that you never read what others have written?
As Glentoran pointed out, those T&Cs are for purchasing a gift certificate via Amazon. They don't actually say they're keeping the money, merely to refer back to the purchaser.

As RMS2 points out, if it does turn out Amazon have kept the money and won't give it back, then take them to court and shout it from the rooftops when/if a court case is won.

No one would be buying a gift certificate on Amazon for themselves. So, whilst they can stop someone using them on their own account, they will always refund the originator of the certificate. On some occasions this would be another account holder who purchased a gift and in this case, a third party company.