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Amazon account closed with £300 Gift card.

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Comments

  • RMS2
    RMS2 Posts: 335 Forumite
    Collabora wrote: »
    Regardless the OP NEVER paid Amazon they paid poke.io, so that is who they have a contract with.

    so what you are saying is if i purchase a Russell Hobb Kettle from Argos i can get a refund from Russell Hobb as Argos paid Russell Hobb for the Kettle




    You are wrong. If Joe Bloggs Ltd sold me a kosher M&S voucher and I went into M&S to spend it, and they confiscated it and said, no goods, take a hike.


    I'd have a contract with M&S and Joe Bloggs Ltd would have nothing to do with it and it would be M&S I had to take to court to get redress.
  • Collabora
    Collabora Posts: 1,360 Forumite
    RMS2 wrote: »
    You are wrong. If Joe Bloggs Ltd sold me a kosher M&S voucher and I went into M&S to spend it, and they confiscated it and said, no goods, take a hike.


    I'd have a contract with M&S and Joe Bloggs Ltd would have nothing to do with it and it would be M&S I had to take to court to get redress.

    but he has NEVER spent it with Amazon he added a voucher code to his fraudulent amazon account and then Amazon closed his account. he made the purchase at pock.io so it is pock that has his money as thats who he paid. like you issue if you purchased from Joe Bloggs then they are the ones with your money

    Like any retailer it is the retailer who has your money not the manufacturer, so consumer rights is with the retailer, regardless if it was a voucher or not.
  • Collabora
    Collabora Posts: 1,360 Forumite
    RMS2 wrote: »
    You are wrong. If Joe Bloggs Ltd sold me a kosher M&S voucher and I went into M&S to spend it, and they confiscated it and said, no goods, take a hike.


    I'd have a contract with M&S and Joe Bloggs Ltd would have nothing to do with it and it would be M&S I had to take to court to get redress.

    No because all M&S have done is took the voucher off you they don't have your money as its not activated, so you would have to contact the seller Joe Bloggs Ltd as they have your money
  • Collabora
    Collabora Posts: 1,360 Forumite
    maybe the OP should locate the printing company who printed the Gift card and claim the money from them
  • RFW
    RFW Posts: 10,404 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Collabora wrote: »
    No because all M&S have done is took the voucher off you they don't have your money as its not activated, so you would have to contact the seller Joe Bloggs Ltd as they have your money
    It would also depend on why M&S took the voucher. If it was a forgery or showed up as stolen then you couldn't very well pursue M&S for the money.

    There's plenty of theories on this thread, which is astounding considering there aren't, yet, any facts.
    .
  • Collabora
    Collabora Posts: 1,360 Forumite
    RFW wrote: »
    It would also depend on why M&S took the voucher. If it was a forgery or showed up as stolen then you couldn't very well pursue M&S for the money.

    There's plenty of theories on this thread, which is astounding considering there aren't, yet, any facts.

    That's why each year High Street Vouchers change their vouchers designs and colours and hologram to reduce forgeries
  • RMS2
    RMS2 Posts: 335 Forumite
    Collabora wrote: »
    No because all M&S have done is took the voucher off you they don't have your money


    We don't actually know whether they have the money or not, and you don't have the facts to make that statement.


    However, my statement is correct, IF Amazon have confiscated the money without any fraudulent activity, then they have misappropriated the funds and certainly are in contract and certainly are liable for court action.


    What bit do you not get, that you cannot steal something and say nothing to do with me guvnor, he bought it from somebody else?
  • RFW
    RFW Posts: 10,404 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    RMS2 wrote: »
    We don't actually know whether they have the money or not, and you don't have the facts to make that statement.


    However, my statement is correct, IF Amazon have confiscated the money without any fraudulent activity, then they have misappropriated the funds and certainly are in contract and certainly are liable for court action.


    What bit do you not get, that you cannot steal something and say nothing to do with me guvnor, he bought it from somebody else?
    I'm pretty sure you and Collabora aren't too far apart. From the first post and Amazon's statement that OP should get in touch with his supplier would suggest they haven't got the money. As far as customer service goes Amazon are one of the best, the complete opposite of Ebay.
    .
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Collabora wrote: »
    No because all M&S have done is took the voucher off you they don't have your money as its not activated, so you would have to contact the seller Joe Bloggs Ltd as they have your money
    You seem to be suggesting here that the M&S voucher has no value.

    To the person tendering the voucher it most definitely has a value, and for M&S to confiscate it may not be theft in the strict legal sense, but it is certainly pretty close to it.
  • Collabora
    Collabora Posts: 1,360 Forumite
    RMS2 wrote: »
    IF Amazon have confiscated the money without any fraudulent activity,

    but he open an account while under age, so it was opened fraudulently, which the OP admits he was wrong in opening the Amazon account, but the FACTS are the OP NEVER gave Amazon any money, He gave pock.io his money and then pock.io had given/will give Amazon the money for the GC, so all Amazon can do is give money back to Pock.io, so the OP needs to contact and work with pock.io to find out where his funds are
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