MSE News: Virgin Media customers to be hit with 5.9% price rise from February

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Virgin Media customers' bills are set to rise from 1 February 2015, but affected customers can leave penalty free...
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Virgin Media customers to be hit with 5.9% price rise from February

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  • roddydogs
    roddydogs Posts: 7,478 Forumite
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    Wot ANOTHER increase!
  • footyguy
    footyguy Posts: 4,157 Forumite
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    Virgin Media says no other prices are changing and that broadband-only customers are unaffected by today's news – these customers already saw prices rise by £1.50/month in October

    I only get BB from Virgin, and never experienced (or was even told of) any price rise in October.
  • MrSilk
    MrSilk Posts: 1,499 Forumite
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    This is a major blow for me, I currently pay £65.99 a month for Tivo XL, Additional VHD box, and 100MB Broadband. I also have my mobile contact with them, if I leave Virgin Media for my BB/TV, I'll loose the discount on my mobile plan. :(
  • MrSilk
    MrSilk Posts: 1,499 Forumite
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    footyguy wrote: »
    I only get BB from Virgin, and never experienced (or was even told of) any price rise in October.

    Broadband customers are not affected by the increase.
  • torbrex
    torbrex Posts: 71,340 Forumite
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    I currently get the landline and broadband from Virgin, I think the LL will be going in February.

    There has never been a BT service at this house so it is difficult for me to get any other suppliers.
  • torbrex
    torbrex Posts: 71,340 Forumite
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    Customers on certain deals are being offered free upgrades – from 30Mb to 50Mb, 60Mb to 100Mb and 120Mb to 152Mb – but you have to opt in to get the benefit and Virgin Media says some have yet to do so.

    The 'free' upgrade has prices starting from £5.99 it is not free by any stretch of the imagination.
  • rhcp
    rhcp Posts: 2,035 Forumite
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    I got my letter today and mine is a 10% increase. Need to start looking at alternatives.
  • Spodgie
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    Them space ships cost allot of money, some ones got to pay for it and we have been selected, Thanks Vermin Meania.
  • visidigi
    visidigi Posts: 6,440 Forumite
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    Call them up, threaten to leave, they will waive the upgrade to those who bother.

    I've just renegotiated my deal with the outbound retentions - they've already quoted the Feb increase in the deal and beat last years price despite a big increase in internet speed to boot!
  • roddydogs
    roddydogs Posts: 7,478 Forumite
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    I was on XL, but just a month or so ago signed up te "Big Cahuna" now I know not all customers are affected the same, but can anyone say how much/how many increases weve had in the last, say 2 years?
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