Kim_13 wrote: »
So with the latest news this will be the third or fourth hike in a year? They are a joke. Feels like we are having to subsidise the fact that they paid out too much for football rights.
Jonesaa wrote: »
I am currently 6 months into a 18 month contract with Virgin ( big kahunah) , after hearing about the price rise I wanted to cancel my services with them but maybe keep my broadband.
After phoning and explaining I wasn't happy with the rise and I wanted to end my tv and phone service with them I was told if I wanted to keep my broadband I would have to pay the cancellation fee for tv and phone line. The call centre worker advised that I must be happy with the pay rise to keep my broadband so would have to pay the cancellation fee. Does this sound right? I have asked for a manager to ring back about it as I thought it was wrong. They also said I wouldn't be able to get reconnected with broadband for 3 months if I cancel all of my services? Would be gratefull for any advice. Thanks.
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