NatWest

katiekittykat · 5 July 2007 at 10:53AM

skintscouser wrote: »

hi Katie. What stage are u at? If u are sending off your claim, u dont need to send copies of statements. Just do an itemised list of what you are claiming back. As for advantage gold. It was £6 then upto £9. Good luck

I have just got my statements and gone through them all and put them on the interest calculator list (am claiming with interest), so just need to do the letter - so do i just send the list and the letter?

thanks for your help

katiekittykat · 5 July 2007 at 11:26AM

Do i send the 2nd letter to the same address as the 1st one?

AdamJ_3 · 5 July 2007 at 11:48AM

Hi i am on step 3
Step 3. Write asking for your money back[/font]
I have sent the letter recorded delivery and it was received the other end on the 28th of last month.[/font]
I have had no reply at all

AdamJ_3 · 5 July 2007 at 11:49AM

This is the address i sent it too

NatWest Customer Relations
FREEPOST NAT12685
BOREHAMWOOD
WD6 1BR

skintscouser · 5 July 2007 at 12:15PM

katiekittykat wrote: »

Do i send the 2nd letter to the same address as the 1st one?

Hi again Katie. Yeah, attach your list of charges to your letter (make sure you have a copy as you may need it again later on) , send by recorded delivery to -

NatWest Customer Relations
225 Shenley Road
Borehamwood
Hertfordshire
WD6 1BR

Good luck!

Cherryb007 · 5 July 2007 at 12:24PM

frugalpam wrote: »

Well.... I'm still waiting. Went through MCOL - Natwest put in a defence, had to deal with Cobbetts...... still waiting for a court date locally. This has been going on 3 months now !!!
I wish I understood why some people get paid up in full and others are messed around like this.
Never again - its the FO route in future (for Halifax)

Pam

Hi Pam,

I'm in the same boat as you - started the process to claim £3,100 back in February and I'm now waiting on a court date too. It's SO frustrating seeing everyone get their cash while we're still waiting. :mad:

But I guess we just have to hang on in there, they're trying to wear us down but we WILL get our money eventually. In the meantime, we can think about how we're going to spend it!!

xx

katiekittykat · 5 July 2007 at 12:26PM

skintscouser wrote: »

Hi again Katie. Yeah, attach your list of charges to your letter (make sure you have a copy as you may need it again later on) , send by recorded delivery to -

NatWest Customer Relations
225 Shenley Road
Borehamwood
Hertfordshire
WD6 1BR

Good luck!

i sent it to an edinburgh address? will the above address be ok to sent it yo?

thanks again

xx

Stephen_Leak · 5 July 2007 at 12:51PM

AdamJ wrote: »

Hi i am on step 3
Step 3. Write asking for your money back[/font]
I have sent the letter recorded delivery and it was received the other end on the 28th of last month.[/font]
I have had no reply at all

If you have not received an acceptable reply by 12 July (28 June + 14 days), send them the second “Letter Before Action” letter.<O:p</O:p

VitulariFidicen · 5 July 2007 at 1:07PM

5/6/07 - Requested Bank Statements for 6 years and paid £10.00 by cheque.

13/6/07 - received response from Natwest sayiong statements will be sent ASAP

19/6/07 - Cheque debitted from my Account.

20/6/07 - Received copy bank statements

20/6/07 - Went through bank statements and sent letter by recorded delivery to Natwest enclosing list of Charges and Interest calculation (14days to respond)

Charges: £2014.85 plus interest of £399.27 = £2414.12

5/7/07 - No response from Natwest

6/7/07 - Letter to Natwest - saying Court action if not resolved to my satisfaction within 14 days.