Lloyds TSB

Carrera74

I wrote to my bank back in January and heard nothing back from them. I'm going to send another Letter Before Action tomorrow as I've left it so long without going straight to Moneyclaim. I'm hoping they may see the light and pay up before the next 14 days are up - I won't hold my breath!

stoppedsmoking

Just to clarify, the letter I sent was the one requesting my money back. However, when I added up my charges it came to over £3000 so in view of recent developments I'm thinjing of going down the Ombudsman route - it seems to be a safer bet and the 40 days are up in a couple of weeks.

Thanks again.

stoppedsmoking

sarahLreynolds

Hi I need some advice please, I wrote my 1st letter to Lloyds TSB backin March, I had one of their standard our charges are legal letters so reponded with Martins template letter threatening court action if my claim was not settled within 14 days this was May 12th I am still waiting for a response, I have telephoned a couple of times and eventually got through, the 1st time I was told they were allowed 52 days to contact me the 2nd time I was told to wait a couple more weeks, they have also sent me information on how to contact the Ombudsman as they realise I have been waiting sometime for a response. the ast time I spoke to them I was told my case was being looked at and should hear in a couple of weeks. That time is now up in fact its been 10 weeks since my last letter and I am totally frustrated with them - during the last call I was told to wait for a repsonse from them before taking further action as the Ombudsman (if I choose that route) expects that? Have any other members had this problem and can anyone advise me whats best to do - should I wait a bit longer? Contact them again? Or start proceedings??

nowretired_2

Stick to your time limits, they have had more than enough time, just another ploy to hold things up and hope you go away! As it has been so long might be best to send them another Letter Before Action and list of charges, this time if they have not replied within 14 days go ahead and file the claim, do not stick to their timetable, stick to yours. You will get your money back eventually, I did on all my private and business accounts with Lloyds TSB.

Johanna42

Hi Stopsmokking!
The Ombudsman is the way to go!:j
Phone them on 11th June, Got a ref no!
12th sent them their claim back with all copies of correspondence with bank.
Letter bank from them-14th June letter-received the form explained what will happen and wrote to bank to pay!
25th received letter from Bank- they are very busy but if I am still unhappy I must go to the Fin Ombudsman, which I already did!
Received letter from ombudsman-27th June-Inviting the bank to settle my claim!:rotfl:
11th June Letter to say that bank will settle my claim in full and I must just sent the acknowledge form back.
18th June- Just to let me know they despatch my acknowledgement to the Bank and they must pay but it can take up to 6weeks.:T
Just need a number to ring the bank because I can not see that it will take so long to transfer money from one account to another
Regards
Hantie(Johanna42)

BANKBANDIT_2

<TABLE class=tborder id=post5819588 cellSpacing=0 cellPadding=4 width="100%" align=center border=0><TBODY><TR vAlign=top><TD class=alt1 id=td_post_5819588><HR style="COLOR: #660000" SIZE=1> <!-- / icon and title --><!-- message -->Hi all ive just got off the phone to cap one as received a letter on the 18th july saying thay are going to refund all charges but still havent got cheque.
I got a letter from the court today saying cap one have told them they have paid me in full which isant true:mad: as i havent got my money yet.i called the court and told them this. :rolleyes:
The thing is the letter from the court says i have till the 21 st aug to reply if i want to continue with claim or not but im not home till that date so what do i do. :eek: cap one saying cheque has been sent if anyone else has won with cap one please can you tell me how long after you get letter saying they are going to pay that you realy get paid with cheque.:beer:
hope this makes sence to someone. I told the lady i spoke to at cap one th\t they are deceiving the court as they have not paid me in full as stated. please what should i do

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O'Neill

Hi,

I have had exactly the same response from TSB, though I sent first letter in May(lost in post) second letter on the 19th June with cheque(signed for) cheque was cashed on the 20th July.

Hang on for 40 days. I have tried to call the numbers, all mail boxes full etc. I'm just going to wait 40 days and then refer it straight to the FOS.

Regards
Gina:cool:

Captain_Money

O'Neill wrote: »

Hi,

I have had exactly the same response from TSB, though I sent first letter in May(lost in post) second letter on the 19th June with cheque(signed for) cheque was cashed on the 20th July.

Hang on for 40 days. I have tried to call the numbers, all mail boxes full etc. I'm just going to wait 40 days and then refer it straight to the FOS.

Regards
Gina:cool:

Add another 2 to the growing list a non response tactics by Lloyds TSB. Sent one for me and the wife, both went recorded on the 23 June, looked on the website today only to find out they both haven't been signed for, or arrived. I'll send mine again and add the price of 2 more recorded deliveries to the list. Very sneaky Lloyds:T :mad:

Crafty, sneaky, procrastinating slimeballs!!!

2 more on route!!

Captain 'M':D

GowertonRich1

Edinburghlass wrote: »

Don't panic as this appears to be a Preliminary Hearing so the judge can decide if it goes to a full court hearing. However as your claim is not quite accurate as you have claiming the interest I think you should consider putting in an amendment to your claim by going to your court and following this post by Rex_Mundi.

http://forums.moneysavingexpert.com/showpost.html?p=5556925&postcount=120

The wording in the above case refers to amending the POC but you could reword it to say you want to change the amount of your claim. You need to do this at your local court so I would ask them at the court if you need to do this in view of the fact that your hearing is two days later or if they think you could just take your amended claim with you.

This thread is about a Preliminary Hearing...

http://forums.moneysavingexpert.com/showthread.html?t=282116

I'm not sure that i am going to be able to get to the court to put an amendment in. I do hope that this is not going to get my case thrown out.

Thank you for your help guys.



I'll let you know how it goes.

Edinburghlass_2

GowertonRich1 wrote: »

I'm not sure that i am going to be able to get to the court to put an amendment in. I do hope that this is not going to get my case thrown out.

Thank you for your help guys.



I'll let you know how it goes.

I think you can download the appropriate form on the court site so you could maybe do that, fill it it and take it with you on Wednesday.