Phones 4U collapses into administration

Browntoa

merged the 2 new threads into this one.......

johunter

I_luv_cats wrote: »

BBC breakfast (just now) said if phone dispatched all ok, *if not* the order will be cancelled. (And refunded)

Anything else will be decided by the administrators

Hmm not sure if that helps my son's case or not, even if his phone has been dispatched it was being dispatched to the store, if the stores still haven't reopened he's unable to collect his phone

macman

The stores are not opening today so they can brief the staff. So they will probably be open again tomorrow.

Browntoa

please wait until later today when the Administrators will make a statement

everything until then is pure speculation

The forum Team are also likely to make a news story with all the information you need once they have had time to look at the legalities/implications etc

I_luv_cats

johunter wrote: »

Hmm not sure if that helps my son's case or not, even if his phone has been dispatched it was being dispatched to the store, if the stores still haven't reopened he's unable to collect his phone

Can he track the phone to see if on way to store (or not)


I say that because I received update emails / texts / tracking for general merchandise ordered to collect in stores.

(not sure with P4U)

colin79666

johunter wrote: »

Hmm not sure if that helps my son's case or not, even if his phone has been dispatched it was being dispatched to the store, if the stores still haven't reopened he's unable to collect his phone

Worst case is he can claim his money back from the administrators. P4U have money in the bank, they haven't gone bust they just have no business left as the networks won't supply them.

peachyprice

mobilejunkie wrote: »

As for the rest, if a company goes into liquidation it matters not what they have in their bank account. Assets are allocated by the Administrators - and customers with outstanding claims are likely to get virtually nothing. Airtime contracts are with the network, but I wouldn't expect cashback, free gifts or anything else. It's better to assume they've all dropped off a cliff (to paraphrase) and anything you can revover will be a bonus. The only exception would be if the administrators could somehow salvage part of the business (which is one of their objectives) - but I wouldn't hold my breath.

They haven't gone into liquidation.

glentoran99

Ypaymore wrote: »

"Phones 4u said all mobile contracts bought through Phones 4u will remain unaffected and the networks will continue to provide mobile services to these customers.
"

http://www.dailymail.co.uk/wires/pa/article-2755679/Phones-4u-administration.html

shame i was hoping i could get out of mine for free

glentoran99

is phones4ucare seperate from the company or is that affected as well?

glentoran99

Browntoa wrote: »

insurance will be via a 3rd party so its fine i would assume

for those with twitter

https://twitter.com/MartinSLewis

is looking for questions , make sure no-one else has already asked the same

Again to those asking me Phones4u questions pls inc the #MSEphones4u tag my team will go through it in the AM

Dunno about that as it was administered through the stores, and Policy Administration Services Limited, a Phones 4u group company


it also includes a guaranteed value for your phone, which obviously cant apply if the store doesnt exist