Fed up with Morrisons

dacouch

pullenuk wrote: »

I work for Sainsburys online. It does make a profit although not huge but a profit. So where do you get making a loss from?

I'm talking about the groceries

"Supermarkets losing £100million a year propping up their online delivery services.

Experts say that while supermarkets often charge £3 or £4 for each home delivery, the actual cost to them is £20. As a result, they are effectively paying customers to shop with them.

Retail analyst Dave McCarthy said: ‘The transition from in-store retailing to online retailing in the grocery market is losing the industry £100million profit per annum."

http://www.dailymail.co.uk/news/article-2707071/Supermarket-giants-lose-100million-year-online-delivery-services-Cost-delivery-means-effectively-paying-customers-shop-them.html

I'm guessing a Tesco or Sainsbury van make about 25 to 30 drops a day at about £5 per delivery from the customer. That would barely cover the drivers wages without adding in fuel, leasing the vehicle and all the other associated costs. In my experience they would need to be collecting about £350 a day to turn a profit from the deliveries and that would be a realatively small profit

dacouch

Herbalus wrote: »

I was in Sainsburys local the other day and heard a staff member grunt and loudly exclaim: "I hate my job!"

I found it hilarious. To be fair to her it was 10:30 at night and the shop was deserted, and I empathise with her entirely: it can't be fun spending 40 hours a week in a Sainsburys corner shop.

The last I heard a local Morrisons had received about 1200 applications for one shelf-stacking job, so I'm very surprised that they couldn't find the perfect employee in all that lot!

I like the Sainsburys on my way to work, a lot of the staff are sullen and they have a huge amount of wrongly priced items or items next to the wrong price and persist with over pricing items and then offering B.O.G.O.F. But there are some nice staff, I especially like the lady who mans the self service who greets everyone with a cheery good morning and thanks you as you complete your transaction

Herbalus

dacouch wrote: »

over pricing items and then offering B.O.G.O.F.

Don't get me started on these ridiculous pricing mechanisms. Luckily I always have my wits about me when I shop - and I live in the town centre so I go to supermarkets all the time and know how they work - so I never fall for these ruses.

I much prefer simpler pricing systems like Aldi, but their animal/environmental policies are much worse, and their packaging irritates me. I'm sorry, but having products that look like carbon copies of well known brands but with a different name just seems to me to be copying, and creating associations with the product that are taken from the original brand. It's like the Chinese blatantly copying European cars. I don't like it.

Money-Saving-King

ScarletMarble wrote: »

I asked three different members of staff to get me a yoghurt. They ignored me. That shows poor customer service.

Get you a yoghurt from where? Why did you need them to get you a yoghurt?

ScarletMarble wrote: »

Yet they didn't mop up the yoghurt from the floor 7 mins later.

What yoghurt on the floor? Why was a yoghurt on the floor?

Money-Saving-King

Herbalus wrote: »

The last I heard a local Morrisons had received about 1200 applications for one shelf-stacking job

You must live in a very deprived part of the country then. Where I live to get that amount of people apply for a job, well put it this way, you'd be more likely to win £1 million on premium bonds!

custardy

Deleted_User wrote: »

Morrisons relief cashiers are reluctant to go to the checkouts when called because sometimes the lazy checkout supervisors will call on them to go and get a replacement for a damaged product. Often making them walk from far end of store to checkouts to see what it is, then back again to other side of store to get the said product. When it would have been quicker for the checkout supervisor to go and get it themselves.

Also when relief operators are called to the checkouts, it means they have less time to do their own roles but they are still expected to complete their tasks before the end of their shift.

It is higher management and head office you need to direct your vent at, not the hard working store staff on the floor.

How does a supervisor supervise the checkouts, whilst walking down aisles?

Herbalus

Money-Saving-King wrote: »

You must live in a very deprived part of the country then. Where I live to get that amount of people apply for a job, well put it this way, you'd be more likely to win £1 million on premium bonds!

This was in Norwich, which isn't Mayfair, but I wouldn't class it as deprived.

awesomelover

The only place I really don't like is Asda.

I don't have a particular favourite otherwise, in all honesty. It just depends on convenience.

System

Money-Saving-King wrote: »

Get you a yoghurt from where? Why did you need them to get you a yoghurt?



What yoghurt on the floor? Why was a yoghurt on the floor?

If you read my first post, a yoghurt pot got caught up in the bagging area prongs and burst it. Thus sending yoghurt on the floor and over me. The staff did not attend to me.

I have picked up the odd thing at Sainsburys or Asda which have a hole in the packaging and their staff are more than willing to walk to where the product is and swap it.

System

custardy wrote: »

How does a supervisor supervise the checkouts, whilst walking down aisles?

The other supermarkets, the checkout supervisors have handsets which call for them to go to till 11 when the cashier presses the button on the till.

Plus the managers and most of the TLs have handsets on them to ring internally. So if in a big store, a customer drops some cream, a checkout supervisor will ring the Fresh manager or TL asking them to get a 400ml pot of double cream.