Mc afee or avast ?

emerald21

grumpycrab wrote: »

Forget about the printer and mcafee for a minute. Where are all the advert popups? It sounds like you may have some malware. Run ONLY step 1) from here (text starts "Please download malwarebytes")
http://forums.moneysavingexpert.com/showpost.php?p=1354146&postcount=2

EDIT: if you want to try Mcafee removal (I doubt that is your problem) do this (anti-virus will revert to Windows Defender).

1. Close all McAfee program windows.
2. In the Start screen, type Programs and Features. (If it is not visible, click Settings in the list on the right.)
3. Click Programs and Features in the list on the left.
4. Select McAfee SecurityCenter.
5. Click Uninstall and follow any on-screen prompts.

Download and run the McAfee Consumer Product Removal tool from: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

This malware is doing a threat scan at the moment

emerald21

Oblivion wrote: »

Just a word to the wise. If this is a paid for version of McAfee installed by the supplier of your PC, e.g. Dell, then you need to be aware that 'Automatically Renew' will be set to ON using your credit card details in your McAfee account.

So, if you intend to ditch McAfee, make sure you visit your account on their website and turn Automatic Renewal to Off.

They haven t got my credit card details though

emerald21

Nicklt wrote: »

Lets keep this simple,

Uninstall MacAfee and download avast (the free version) you don't need paid versions of anti virus software anymore - the free versions are fine they make their money from upselling.

Download malwarebytes (like the last post said) and run a full system scan.

There is probably nothing more you need to do and malwarebyte will solve the pop up problem (unless you are downloading anything from a site that uses pay per click).

No I'm not downloading pay per click don't even know what it is

grumpycrab

As closed already mentioned you should reset your browser settings (Internet Explorere for you I guess - half way down this site)
http://www.howtogeek.com/171924/how-to-reset-your-web-browser-to-its-default-settings/

emerald21

grumpycrab wrote: »

As closed already mentioned you should reset your browser settings (Internet Explorere for you I guess - half way down this site)
http://www.howtogeek.com/171924/how-to-reset-your-web-browser-to-its-default-settings/

Well I just thought I d do one thing at a time lol ,still scanning and 36 detected objects does pup optional buz mean anything. I don t really like ie maybe I should have a quicker one

grumpycrab

"pup" is a potentially UNwanted program. Just make sure you tick ALL of these manually before selecting "delete".

Oblivion

emerald21 wrote: »

They haven t got my credit card details though

They will have if you purchased it from Dell using a credit card.

emerald21

grumpycrab wrote: »

As closed already mentioned you should reset your browser settings (Internet Explorere for you I guess - half way down this site)
http://www.howtogeek.com/171924/how-to-reset-your-web-browser-to-its-default-settings/

He said uninstall any browser add ons whatever that means but no mention of Internet explorer

emerald21

Oblivion wrote: »

They will have if you purchased it from Dell using a credit card.

Why Dell it's a lenovo one and I didn't purchase it from Dell lol

This threat scan s taking ages

emerald21

grumpycrab wrote: »

"pup" is a potentially UNwanted program. Just make sure you tick ALL of these manually before selecting "delete".

Scan been going for 33 mins and 36 detected objects been that for a while though, just have to wait to see what it says when it's finished I guess