Mc afee or avast ?

emerald21

grumpycrab wrote: »

No, forget about any updates. (If the Lenovo Novo button doesn't mean anything see Rumrats posts).

You ve lost me now. I ve restored it to factory settings it's got the apps and I've got my two email accounts

grumpycrab

emerald21 wrote: »

You ve lost me now. I ve restored it to factory settings it's got the apps and I've got my two email accounts

Blimey - that was quick! Ignore what I said. Is it working? Updates will happen auotmatically (don't worry about Windows 8.1).
Which antivirus do you want? The default is Windows Defender which is ok as a minimum protection. AVAST (FREE) is better.

emerald21

emerald21 wrote: »

You ve lost me now. I ve restored it to factory settings it's got the apps and I've got my two email accounts

Haven t got a lenovo novo button just lenovo veriface, lenovo telephone, lenovo solutions, lenovo power and lenovo user guide

emerald21

grumpycrab wrote: »

Blimey - that was quick! Ignore what I said. Is it working? Updates will happen auotmatically (don't worry about Windows 8.1).
Which antivirus do you want? The default is Windows Defender which is ok as a minimum protection. AVAST (FREE) is better.

Good lol. I'd like avast but it seems to want me to have other things as well which I don't want eg pc pro. Need to pick up grandson from nursery now but will be back in about half an hour and hopefully we can continue

emerald21

emerald21 wrote: »

Good lol. I'd like avast but it seems to want me to have other things as well which I don't want eg pc pro. Need to pick up grandson from nursery now but will be back in about half an hour and hopefully we can continue

Back now lol Mc afee wants me to upgrade to the latest version but I don't even like mc afee

grumpycrab

Get rid of Mcafee then. See previous post
http://forums.moneysavingexpert.com/showpost.php?p=65502221&postcount=10

I'm in and out for the rest of the day. If you download stuff in future do so from reliable source and read the text. Many downloads require you to UNCHECK extra stuff which you do not want.

As far as the printer is concerned plug it in and see if windows can find the driver automatically. If not you will need to tell us the exact printer make and model.

emerald21

grumpycrab wrote: »

Get rid of Mcafee then. See previous post
http://forums.moneysavingexpert.com/showpost.php?p=65502221&postcount=10

I'm in and out for the rest of the day. If you download stuff in future do so from reliable source and read the text. Many downloads require you to UNCHECK extra stuff which you do not want.

As far as the printer is concerned plug it in and see if windows can find the driver automatically. If not you will need to tell us the exact printer make and model.

.

OkI ll have a look Thank you for all your help.

emerald21

grumpycrab wrote: »

Get rid of Mcafee then. See previous post
http://forums.moneysavingexpert.com/showpost.php?p=65502221&postcount=10

I'm in and out for the rest of the day. If you download stuff in future do so from reliable source and read the text. Many downloads require you to UNCHECK extra stuff which you do not want.

As far as the printer is concerned plug it in and see if windows can find the driver automatically. If not you will need to tell us the exact printer make and model.

I've clicked on add a device and the laptop can t find my printer which is a hp photosmart 5520

RumRat

I'm lost now...(not difficult).:D

You did a factory restore via the PC settings? Now it's all working OK? You have connected your Printer (wire or wireless?) and the laptop is not seeing it?

Forget about updating to 8.1.1 until you have everything else sorted..

grumpycrab

emerald21 wrote: »

I've clicked on add a device and the laptop can t find my printer which is a hp photosmart 5520

Here's the full monty install package (Windows 8 64-bit)
Its a direct download link
http://ftp.hp.com/pub/softlib/software12/COL42577/mp-108807-2/PS5520_1315.exe

EDIT: you should get this working by using a cable connection (USB) first.