Mc afee or avast ?

emerald21

Hi I have mc afee already installed on my windows 8 laptop but it keeps blocking everything . Would it be best to get rid of it and install avast please.

closed

yes

or turn the firewall off

emerald21

closed wrote: »

yes

or turn the firewall off

Thanks closed. I ve only just bought it and I'm still finding out where things are. It's already slow and says about a long running script. I can t even scroll up or down or get to download a driver for my printer. This is just a few problems I'm having so far :mad:

captainhindsight_2

is Windows Defender not sufficient? and its free

grumpycrab

First check your laptop isn't in the middle of installing a set of updates.
Press WINDOWS key + X
Select Control Panel
Select System and Security
Select Windows Update. What does it say?

emerald21

grumpycrab wrote: »

First check your laptop isn't in the middle of installing a set of updates.
Press WINDOWS key + X
Select Control Panel
Select System and Security
Select Windows Update. What does it say?

Hi thanks for replying. It says you are set to automatically install updates 3 important and one optional

grumpycrab

emerald21 wrote: »

Hi thanks for replying. It says you are set to automatically install updates 3 important and one optional

Install the 3 important updates (click on them and then monitor the updates on the same page) and then see what state the laptop is in.

emerald21

emerald21 wrote: »

Hi thanks for replying. It says you are set to automatically install updates 3 important and one optional

I don't know what to do first as I'm getting nowhere fast. I need to stop all these advert pop ups , try and download the printer driver all these other things come up saying video installer and stop mc afee from stopping everything I try to download but the trouble is I don't know how to just yet

emerald21

emerald21 wrote: »

I don't know what to do first as I'm getting nowhere fast. I need to stop all these advert pop ups , try and download the printer driver all these other things come up saying video installer and stop mc afee from stopping everything I try to download but the trouble is I don't know how to just yet

I ve done that and restarted my laptop thanks What should I do next please

grumpycrab

Forget about the printer and mcafee for a minute. Where are all the advert popups? It sounds like you may have some malware. Run ONLY step 1) from here (text starts "Please download malwarebytes")
http://forums.moneysavingexpert.com/showpost.php?p=1354146&postcount=2

EDIT: if you want to try Mcafee removal (I doubt that is your problem) do this (anti-virus will revert to Windows Defender).

1. Close all McAfee program windows.
2. In the Start screen, type Programs and Features. (If it is not visible, click Settings in the list on the right.)
3. Click Programs and Features in the list on the left.
4. Select McAfee SecurityCenter.
5. Click Uninstall and follow any on-screen prompts.

Download and run the McAfee Consumer Product Removal tool from: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

emerald21

grumpycrab wrote: »

Forget about the printer and mcafee for a minute. Where are all the advert popups? It sounds like you may have some malware. Run ONLY step 1) from here (text starts "Please download malwarebytes")
http://forums.moneysavingexpert.com/showpost.php?p=1354146&postcount=2

Ok I ll do that next then but I'm on iPad at the moment so I ll need to do it on laptop obviously lol thanks