age renew serum

InquisitiveMind

fatscouse, call your back and ask rather than here!

To be honest, anyone who believes in "age renew serum" deserves to be taken for a ride.

milliemarple

Thanks for this, I will be contacting trading standards after just having discovered almost £400 missing from my account. An American company who cannot trade this junk in their own country so they come to the UK and get away with it??? I wonder is it the company or the product that is the issue with their trading in USA?

wealdroam

milliemarple wrote: »

Thanks for this, I will be contacting trading standards after just having discovered almost £400 missing from my account. An American company who cannot trade this junk in their own country so they come to the UK and get away with it??? I wonder is it the company or the product that is the issue with their trading in USA?

What you think Trading Standards can do about a American company?

Mauraat50

Can't believe this has been going on for so long and no one has blocked this. I too completed an on line survey and I can't remember who it was for and this agerenew product was offered as a 'free gift'. I should have realised when they asked for my details to pay post and packing, normally quite alert to this but got caught on this occasion. I had no confirmation an email and that was back in June. I noticed this week that the company have taken £98 from my account and low and behold a parcel arrived today from them. I have been in touch with my bank and they cancelled any future payments but could not do anything about the £98. I have contacted Trading Standards to report this scam and as you cannot find an email address for the company I rang the number suggested in one of these posts and spoke to Tatiana on ext 3113 who told me I could not return the goods even though they were not opened. She said it states this on the website, which I could not find, and so I have no right to return the goods or get a refund , she suggested she could give me a 30% partial refund - not good enough. Are we protected in this country for returning unwanted items so long as they have not been opened? Am waiting a call back from trading standards and Citizens Advice told me to contact Action Fraud on 03001232040 who will give me a crime number.

Maybe too late for me to get justice but hope this stops others from falling into the same trap.. Meanwhile my Grandchildren's Christmas Fund is now £98 lighter than last week.

wealdroam

Mauraat50 wrote: »

I have contacted Trading Standards to report this scam...

Was this a UK company that you signed up with?
If not, I am not sure how Trading Standards will be able to help you.

Mauraat50 wrote: »

... and as you cannot find an email address for the company I rang the number suggested in one of these posts and spoke to Tatiana on ext 3113 who told me I could not return the goods even though they were not opened.

What was the number you phoned? Was it a UK number?

Mauraat50 wrote: »

She said it states this on the website, which I could not find...

What website?

Mauraat50 wrote: »

Are we protected in this country for returning unwanted items so long as they have not been opened?

Yes we are. From UK and EU based traders.
Where is your seller based? If it's in USA, maybe contacting Better Business Bureau will help.

Mauraat50 wrote: »

Citizens Advice told me to contact Action Fraud on 03001232040 who will give me a crime number.

Have you done that?

Kat1968

Update on the company, helpline doesn't work any more, company stopped trading 26 February 2016...that's mean the owner setting a new company, be aware!!!