Amazon gift voucher with EE broadband

EE

EE_SwindleOnThisWebsite wrote: »

I also signed up. given the promise by Martin.
Very disappointed, feel dirty, like burgled or thieved from.

Hi

Sorry that you feel this way. Do you still not have your voucher?
If not please email eevouchers@affiliatewindow.com with your order reference and we can look in to this for you.

Sorry again for the issues you have experienced
Thanks
Jade- Representing EE

dazza3244

Hi. I appear to be one of the many new EE customers who have been suckered in to the Amazon gift voucher deal but have not received their voucher. I feel cheated. I have emailed Jade who appears to be genuinely trying to sort this mess out. Let's see what happens??

Otterman

Hi, and yet another customer not received the promised voucher - I was banking on having this pre-Christmas as indicated by your time scale, but nothing.. Would it be simpler to issue everyone's vouchers and honour your deal rather than inconvenience so many people in the hope they don't bother? When will I receive mine if it's already a month late? Thanks.

EE

Otterman wrote: »

Hi, and yet another customer not received the promised voucher - I was banking on having this pre-Christmas as indicated by your time scale, but nothing.. Would it be simpler to issue everyone's vouchers and honour your deal rather than inconvenience so many people in the hope they don't bother? When will I receive mine if it's already a month late? Thanks.

Hi Otterman

Sorry that you havent recieved your voucher yet.

Please email eevouchers@affiliatewindow.com with your order reference, beginning DKI and order date and we can look in to this for you.

Thanks
Jade- Representing EE

dazza3244

Hi

I sent an email to Jade at affiliatewindows last week but have not heard anything. i am still waiting for my voucher and i'm getting annoyed. Did not expect this from MSE - very disappointed.

EE

dazza3244 wrote: »

Hi

I sent an email to Jade at affiliatewindows last week but have not heard anything. i am still waiting for my voucher and i'm getting annoyed. Did not expect this from MSE - very disappointed.

Hi Dazza

Sorry for the delay you have had. I was off Friday and Monday. Did you email someone who was on my out of office? Or has someone picked this up with you. If not I can look in to this for you now.

Thanks
Jade- Representing EE

jayrgee

I'm also waiting for the Amazon voucher. I have tried to make contact using [EMAIL="eevouchers@affiliatewindow.com"]eevouchers@affiliatewindow.com[/EMAIL] but despite receiving a number of automated acknowledgements I get no further replies.

I have tried to use the EE community forum but am unable to contact the supervisors as they have turned off receiving mail despite telling people this is the method to contact them.

I just don't understand any company that uses an incentive package to attract customers then fails to manage it and generates so much bad publicity.

Can you help me Jade?

dazza3244

Hi

Just a quick update on the voucher saga. I have received my Amazon voucher!! BIG THANKYOU to Molly and Jade at affiliatewindow who appear to be real people who are there to assist with this issue. I was worried that I had been scammed but my faith in MSE has been restored. Thanks again.

regards

dazza3244

EE

jayrgee wrote: »

I'm also waiting for the Amazon voucher. I have tried to make contact using [EMAIL="eevouchers@affiliatewindow.com"]eevouchers@affiliatewindow.com[/EMAIL] but despite receiving a number of automated acknowledgements I get no further replies.

I have tried to use the EE community forum but am unable to contact the supervisors as they have turned off receiving mail despite telling people this is the method to contact them.

I just don't understand any company that uses an incentive package to attract customers then fails to manage it and generates so much bad publicity.

Can you help me Jade?

Hi

Sorry to hear you havent had a response from the eevouchers address.

Please email me directly at jade.taylor@affiliatewindow.com with your order reference and order date and we will look in to this for you.

Thanks
Jade- Representing EE

jayrgee

EE wrote: »

Hi

Sorry to hear you havent had a response from the eevouchers address.

Please email me directly at [EMAIL="jade.taylor@affiliatewindow.com"]jade.taylor@affiliatewindow.com[/EMAIL] with your order reference and order date and we will look in to this for you.

Thanks
Jade- Representing EE

Thank you Jade.

I have emailed you with the details.