Amazon gift voucher with EE broadband

llkit

Still waiting after chasing 3x by email, once directly to ee, and a direct message to mse.

Not impressed. mse needs to take responsibility for the offers it touts.

llkit

Still waiting after chasing 3x by email, once directly to ee, and a direct message to mse.

Not impressed. mse needs to take responsibility for the offers it touts.

llkit

Still waiting after chasing 3x by email, once directly to ee, and a direct message to mse.

Not impressed. mse needs to take responsibility for the offers it touts.

meelos

I'm having the same troubles. Signed up in July, activated in August. No voucher, no response from email support. Support number is disconnected. Service from EE has been the most awful I've ever received.

Pretty sure this is a game of numbers. EE and this cowboy voucher company are playing the odds that many people will not complain and follow through.

Scam written all over it.

BrightonBargains

As the site that pushed this offer very hard would appear to me that MSE are as culpable as affiliate window.

MSE should take it on themselves to be the champions of the consumers here that they prompted to switch.

Very disappointing not to be listened to or have any MSE employees responding to this thread.

MSE what are you going to do about your followers being ripped off and wasting hours chasing up an offer that you told us we were going to get?

moremore

I am pursuing EE website and was thinking of order from them I was told Amazon voucher would arrived 90 days after connection. Hope that is helpful for you.

DannyWhoWorks

In August I signed up to the EE Broadband deal which included a £100 Amazon Voucher.


It is now approaching the end of November and I have not yet received this.


I emailed them and they said I would need to provide them a DKI number which I should have got with my original email when I signed up.


However, I do not have access to this email.


I have tried contacting them by phone but keep going on hold (so far has cost me £9 in calls and also on twitter and with no luck!


Anyone have any advice?


thank you!

masonic

DannyWhoWorks wrote: »

I have tried contacting them by phone but keep going on hold (so far has cost me £9 in calls and also on twitter and with no luck!

Anyone have any advice?

The contact number for voucher queries was 0800 was it not?

I don't think you are going to get anywhere without that order reference number. Voucher Window need to claim a referral fee from EE using that reference if your online order didn't track, out of which they pay for your voucher. I don't recall seeing it on anything other than the order email from EE. The only thing I can think of for you to do is call EE and see if you can get the DKI number from them.

EE

newmew wrote: »

I purchased the EE home boardband deal (£120 amazon voucher) on 5 May 2014. No voucher, feeling like I've been done!??

Hi Newmew

Sorry for the delayed response, and issues you have faced.

Have you received your voucher yet?

If not please let me know and I can investigate this for you.

Thanks
Jade- Representing EE

EE

imnothere7 wrote: »

Hi, I had my EE broadband activated and switched on, on 23/06/14. I have not received my Amazon voucher and have emailed both:

[EMAIL="eevouchers@affiliatewindow.com"]eevouchers@affiliatewindow.com[/EMAIL]

and

[EMAIL="jade.taylor@affiliatewindow.com"]jade.taylor@affiliatewindow.com[/EMAIL]

on 27/06/14 and have no reply from either?

Hi Imnotthere

Sorry for the delayed response.

Have you received your voucher yet?

If not I am happy to look in to this for you, and ensure it is sent ASAP.

Thanks
Jade- Representing EE