phones4u selling contracts to minors. (and Orange)

[Deleted User]

Anoneemoose wrote: »

No credit history can be better than bad credit history in some cases. And as there was obviously enough information cross referenced on the credit check, they passed.

Also, we're assumming this was all done in store, where ID would be verified. If done over the internet then no ID is required. And it's not just mobile networks who do things that way. I joined a mobile bingo site and didn't have to prove my age.

she went in store and was not asked for ID this has been comformed by phones4u.

MikeWhite

mtwiscool wrote: »

yes they can do an api call.
I know more you do on the matter.
.

You *think* you do..

zero age verification was done.
you ignore all posts with edvdance.
.

I don't deny they didn't verify.

please leave this thread.

No.

Anoneemoose

mtwiscool wrote: »

still no call from EE fraud team.

i'm going to call them tonight to short things out.

All companies need to verify ages before they can open a contract failure to do this makes the contract invalided.

I already know has admitted by phones4u they did not check ID.

in other words anyone could of walked into the store and got a phone.

And yes orange did try to make my grandad pay for the phone witch is illegal as he is not part of the contract.

How can they make him pay for a phone they didn't supply?? I think this is complete ball hooks. It is NOT illegal in any way to ask someone if they want to take over the contract so stop harping on about being made to pay for the phone!

gjchester

mtwiscool wrote: »

still no call from EE fraud team.

Unless you are her legal guardian, or your name is on the account as a named contact I'd be suprised if anyone in EE will talk to you at all about the account due to potential data protection issues.

mtwiscool wrote: »

she went in store and was not asked for ID this has been comformed by phones4u.

She must have supplied some ID, even if the age part was not verified, no-one allows a contract to be set up without at least some basic checks that you are who you say you are, otherwise anyone could walk in and get an expensive phone, then disappear.

The contract is likely invalid, but it remains the fact she commited a fraud, as I said before, I can understand you want to teach her a lesson, but your actions may have long reaching effects that could also affect you. If your sister cannot get future credit will you end up having to help her out.

I'm not condoning her behaviour, just pointing out that even if you get the contract cancelled there may be other consequences.

Anoneemoose

mtwiscool wrote: »

she went in store and was not asked for ID this has been comformed by phones4u.

If this is true then it's p4u in the wrong completely. They will have had to confirm on Orange's systems that they checked id. As they did this, the account was activated.

You won't get a call from the fraud team and you won't be able to speak to them - they are non customer facing.

They will note the account and take any necessary action.

[Deleted User]

Anoneemoose wrote: »

How can they make him pay for a phone they didn't supply?? I think this is complete ball hooks. It is NOT illegal in any way to ask someone if they want to take over the contract so stop harping on about being made to pay for the phone!

that is what orange tried to do.
they said get the phone back or we get you to pay for it.
100% real

[Deleted User]

gjchester wrote: »

Unless you are her legal guardian, or your name is on the account as a named contact I'd be suprised if anyone in EE will talk to you at all about the account due to potential data protection issues.


She must have supplied some ID, even if the age part was not verified, no-one allows a contract to be set up without at least some basic checks that you are who you say you are, otherwise anyone could walk in and get an expensive phone, then disappear.

The contract is likely invalid, but it remains the fact she commited a fraud, as I said before, I can understand you want to teach her a lesson, but your actions may have long reaching effects that could also affect you. If your sister cannot get future credit will you end up having to help her out.

I'm not condoning her behaviour, just pointing out that even if you get the contract cancelled there may be other consequences.

I got a few details.
they work on a tick box system.
No ID was supplied at the shop at all so yes someone could go in they and work out with a phone.

Anoneemoose

mtwiscool wrote: »

that is what orange tried to do.
they said get the phone back or we get you to pay for it.
100% real

Like I said before, ball hooks! The phone is not even Orange's. And how on earth would they even begin to make someone else pay for it?

Anoneemoose

Anoneemoose wrote: »

Like I said before, ball hooks! The phone is not even Orange's. And how on earth would they even begin to make someone else pay for it?

Orange are not the ones who lose out in this scenario. Contract is cancelled, p4u lose their commision. Orange are not out of pocket so they have no reason to make someone else pay for a phone they did not sell. And the people on the end of the phone won't have any say in any decision at all once it has been passed to fraud.

grumbler

They lose the profit they could have made.
If you were right they would be happy to cancel any sim-only contract without any charges.