EE.T-Mob.Orange. Change T&C From 26th March 2014

goggster

i started my contract with T-Mobile on 20th June 2012?
Do I qualify and would i qualify for any compensation?
i just really want to end it early although I only have 2 full months left. Is it worth it? I did read about hassles ending a contract (giving them 30 days notice in the final month) and using a PAC code before the 30 days are up and don't want to get stung by that.

RandomCurve

goggster wrote: »

i started my contract with T-Mobile on 20th June 2012?
Do I qualify and would i qualify for any compensation?
i just really want to end it early although I only have 2 full months left. Is it worth it? I did read about hassles ending a contract (giving them 30 days notice in the final month) and using a PAC code before the 30 days are up and don't want to get stung by that.

That contract is the most difficult case to win here, but it is the EASIEST case to win on the price rise forum - start at posts 97-99:


https://forums.moneysavingexpert.com/discussion/4818999

goggster

RandomCurve wrote: »

That contract is the most difficult case to win here, but it is the EASIEST case to win on the price rise forum - start at posts 97-99:
]

thanks I'll give it a bash! :beer:

Maddy2k11

RandomCurve wrote: »

That contract is the most difficult case to win here, but it is the EASIEST case to win on the price rise forum - start at posts 97-99:


https://forums.moneysavingexpert.com/discussion/4818999

Hi RC,

I was just wondering whether it would be better to continue to write my case for the SCC,or to start fresh and appeal the price rise if that is a much easier case to win with the CISAS?

boatman

I had a part win in September from CISAS, but T-Mobile failed to abide with the decision, they charged me for 2 PAC's but removed one of them and refused to remove the other, they did not pay the £50 compensation on time, this is the bulk of the letter i received from CISAS the other day..

Any new issues must be addressed directly with the company’s complaints procedure in the first instance.

Our involvement with this particular case is now over and we are unable to assist you any further.

Should you wish to take this existing matter further I would recommend that you seek independent legal advice.


Kind Regards

Michelle Ekpenyong


I really find it difficult to see the point in CISAS if you get a decision in your favour yet they fail to follow up on it....

cravin_penut

I registered to say thanks to everyone including RC! I just heard back from CISAS and I won my case for both my EE contracts and £100 compensation on top!

2 x Post 2012 EE contract + £100 compensation, adjudicator was E. Higashi

baldyj

Summary of progress so far (please review and correct if i have made any mistakes):

Bimmermad:
EE/Post Oct '12/Used RC's Template/Thomas Earley adjudicated.
WON! Contract terminated, full compensation figure awarded

SimonD316 (x2 Contracts):
Orange/Pre Oct '12/Edited RC's Template/Justine Mensa-Bonsu adjudicated.
WON! Contracts terminated, full compensation figure awarded

sshariff:
Orange/Pre Oct '12/Edited or didn't use RC's Template/Uju Obi adjudicated
WON! Contract terminated, full compensation figure awarded

BananaPilot:
EE/Post Oct '12/Edited or didn't use RC's Template/Thomas Earley adjudicated.
LOST!

23six (1/2):
T-Mobile/Post Oct '12/Used RC's Template (no response to EE defence submitted)/Clive Saunders adjudicated.
WON! Contract Terminated, partial compensation awarded

23six (2/2):
T-Mobile/Pre Oct '12/Used RC's Template (no response to EE defence submitted)/Clive Saunders adjudicated.
LOST!

Sunnyhaze (x2 Contracts):
EE/Post Oct '12/Edited or didn't use RC's Template/adjudicator not named yet.
WON! Contracts Terminated, no compensation requested or rewarded.

Nodding Donkey:
Orange/Pre Oct '12/Used RC's Templates/D Stoker adjudicated.
WON! Contract Terminated, full compensation awarded.

Jon1555:
Orange/Post Oct '12/Used RC's Templates/Clive Saunders adjudicated.
WON! Contract Terminated, partial compensation awarded.

Smeghead Dave Lister:
Orange/??/??/??
WON! Contract Terminated, ?? compensation.

jakethepeguk:
Orange/Post Oct '12/Used RC's Templates/?? adjudicator
WON! Contract Terminated, full compensation awarded.

Dils47:
EE/Post Oct '12/Used RC's Templates/Vidette Ogden adjudicated
WON! Contract Terminated, full compensation awarded.

Maddy2k11:
Orange/Post Oct '12/Used RC's Templates/M. Coombes Davies adjudicated
Lost!

baldyj:
T-Mobile/Post Oct '12/Used RC's Templates/Mark McGeoch adjudicated
WON! Contract Terminated, full compensation awarded.

Lynus2004:
Orange/?/Used RC's Templates/Andrew Walker adjudicated
WON! Contract Terminated, full compensation awarded.

Liam-1987:
EE/Post Oct '12/Used RC's Templates/D Griffiths adjudicated
WON! Contract Terminated, No compensation awarded.

ben1390:
EE/Post Oct '12/Used RC's Template/Vidette Ogden adjudicated.
WON! Contract terminated, full compensation awarded

Ispeers:
EE/Post Oct '12/Used RC's Template/D.M Curnow adjudicated.
WON! Contract terminated, full compensation awarded

token78 (x2 Contracts):
EE/Post Oct '12/Used RC's Template/M E V Ogden adjudicated.
WON! Contracts terminated, No compensation awarded

shafeeq:
Orange/Pre Oct '12/Used RC's Template/E Higashi adjudicated.
WON! Contract terminated, full compensation awarded

condor2378:
Orange/Post Oct '12/Used RC's Template/Uju Obi adjudicated.
WON! Contract terminated, full compensation awarded

matty538:
Orange/Pre Oct '12/Used RC's Template/Uju Obi adjudicated.
WON! Contract terminated, full compensation awarded

cravin Penut (x2 Contracts):
EE/Post Oct '12/Used RC's Template/E Higashi adjudicated.
WON! Contracts terminated, full compensation awarded

24/27 wins so far, and i think two cases that lost one would have won if RC's template was used, and the other maybe could have won if a reply to the EE defence had been submitted!

Wallace231

Hi, I know that it says it can take up to three weeks for a reply from the adjudicator, how long does it normally take for them to reply?
Can't wait to see if i've won or not..

11/04.. was the last contact from cisas..

Thanks

claireb1

Hi

I need read this forum and try this. Not just the increase for me. When I got my EE contract last april/may since then prices on plans have dropped alot mine is £36 a month you can get same for 22.99 with half gig more data actually.

I'm far from impressed that have to increase prices were loyalty for current customers a new customer get cracking deal.

Joke EE another year with these hope can get out of it!!

SimonD316

Wallace231 wrote: »

Hi, I know that it says it can take up to three weeks for a reply from the adjudicator, how long does it normally take for them to reply?
Can't wait to see if i've won or not..

11/04.. was the last contact from cisas..

Thanks

I think things may be taking a little longer now, but mine took a full working week - Adjudicator appointed letter on a Monday, result the following Monday. Due to the long weekend your probably looking at next Tuesday at the earliest.