Virgin Media Broadband Faults

BexTech

Edwards999 wrote: »

Just says cannot connect to server when I follow that guide on http://www.virginmedia.com/customers/newsgroups/

Are you xNTL or xTelewest?

Follow the details from that link but substitute news.blueyonder.co.uk

with

If xNTL use: news.cable.ntlworld.com

If xBY use: text.news.virginmedia.com

Edwards999

:mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: I tried all of those, btw I am attempting from work, is it only possible to access from your actual internet provided by virgin? If so i'm royally screwed :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :eek:

roses

You can only access it from your home Virgin connection

BexTech

If you select the option this server requires me to log on and use your alias / 1st email account and password you should be able to access outside of VM network.

hoyin

roses wrote: »

You can only access it from your home Virgin connection

Which is useless ... because if there is a fault like there is now .. how do I report it if I cannot get on the internet at home??

I live in the KT3 area. Had no internet for the past 2 days seems like there is a nationwide problem - is it still on going?

I don't have a home telephone and I am not going to call the premium rate number from my mobile! Even if I could.

Thanks

BexTech

My net went down at 21:15 last night and sprang into life 11:45 this morning.

Not tested on xNTL as I'm xTW but if you can log onto the Virgin Newserver outside of a Virgin connection if you use the email / account log in details.

hoyin

roses wrote: »

You can only access it from your home Virgin connection

Which is useless ... because if there is a fault like there is now .. how do I report it if I cannot get on the internet at home??

I live in the KT3 area. Had no internet for the past 2 days seems like there is a nationwide problem - is it still on going?

I don't have a home telephone and I am not going to call the premium rate number from my mobile! Even if I could.

Thanks

BexTech

If you select the option this server requires me to log on and use your alias / 1st email account and password you should be able to access outside of VM network.

Edwards999

Got an engineer comng out tomorrow...hope they aren't as useless as the last 2

shiggy512

My virgin broadband connection lasts about 10 minutes after re-boot has been like this all week.I'm in the fife area of scotland any info would be appreciated.