We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Have i been scammed?? Raspberry Ketone Fresh

Options
1474850525359

Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    It's a shame that nothing has been done yet to catch them.
    Yes, that is a pity.

    You ask if there is anything else you should be doing, well perhaps you should report them as Bollotom suggested:
    Bollotom wrote: »
    Some people need to get in touch with Trading Standards, police and Advertising Standards Authority.
  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    Do you know how I would go about this? being young I don't know much about how to report things as a situation like this has never happened to me before?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • I have just found out I have been scammed, bought via fb ad apparently endorsed by Lorraine Kelly around about beginning June, paid £4.95 and £3.95 for postage of raspberry ketone adv and green coffee, received no email confirmation whatsoever. Parcel arrived a couple of weeks later, no paperwork inside, charged £79 and £94 a couple of weeks later, I had no idea til my credit card bill came today, rang halifax they have cancelled any further payments going out but say they can't do much else, suggested I rang the company, the number is next to the pay ref on my credit card statement, I rang it, the number is no longer in service, as this is the only contact details I have I am stuck as to what to do next? Any help or advice gratefully received, thanks in advance, x
  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    You're in the same situation I'm in except they havent taken any money out of mine yet. Try calling- 0844-858-8072. If you read my statement above you can see what happened
    I have told my bank (santander) but as stated they can only do something once an amount has been taken out.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • I've been the victim of this too. I believed it was postage only but ive had 2 transactions taken from my bank today one for £94.97 and the other £79.97. I'm now broke. I went to my bank today to report the 2 fraudulent transactions and fingers crossed I will get my money back. I found the phone number for these thieves and the 0800 number goes through to an American company. They have no conscience and think nothing of stealing our money. My bank card is now cancelled.
  • System
    System Posts: 178,340 Community Admin
    10,000 Posts Photogenic Name Dropper
    I'm in the same situation as you ^. I'm cancelling my card tomorrow. I haven't had any money taken out yet but i've tried everything to cancel the account with them
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Bia
    Bia Posts: 6 Forumite
    vic199 wrote: »
    i have just ordered this from raspberry ketone fresh 90 day trial from luniar for £4.95 but have been charged £153.95! Luckily my bank rang me and i have had my card destroyed and have to send me a new card now!!

    Do not follow these scams!! I thought it was fine, as i have ordered from a different website before for the same product and was fine!

    Hi, I to fell for a 14 Days trail of ketone's and green coffee.
    Does Destoying your card work? Because what I was thinking of doing was going to my bank Which is Halifax and asking them to get rid of my bank account and start a New one.
    However when ever I call them they say they can't just do that.
    I have asked them to stop payments from there website be taken from my account and they have stoped this up to 2 weeks.
    Will changing my card work? or do I have to start from scratch ?
  • Bia
    Bia Posts: 6 Forumite
    let me know if this works :)
  • Bia
    Bia Posts: 6 Forumite
    EVERYONE! May I have your attention please.

    I have reported Ketoneadvanced and NutraGreenCoffee to the police via website AS A FRAUD.
    Please would anyone join me? To get these website's of the Internet once and for all!
    Please report your information to the poice and state you have been a victim of FRAUD.
    They will ask information about you (Victim) and the suspect (Company)
    The more people sending these E-mails to the Police the Quicker and faster they can get them off the internet.
    Please take part if you have been Frauded by these people.
    Please Google Action Fraud to report it.

    This E-Mail from them today stated:
    I’m sorry to hear you’ve been a victim of crime. Thank you for taking the time to report to Action Fraud.
    Our aim at Action Fraud is to make the process of reporting fraud and internet crime easier. However, we do not have investigation powers. The reports we receive from victims are sent to the National Fraud Intelligence Bureau (NFIB) which is also part of the City of London Police, the national lead force for fraud.
    Experts at the NFIB review the information which you give us to assess whether there is enough information to send to a law enforcement body like the police service for investigation. It is not possible to investigate every report received. We aim to provide you with an update on your report in writing after 28 days, if not before.

    Please Help get them of the Internet and stop other people falling into there trap.

    Also can I ask anyone if there willing to help me out prove that there website are fruad to let me know. As it helps with the statment I made as Proof.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Bia wrote: »
    Does Destoying your card work? Because what I was thinking of doing was going to my bank Which is Halifax and asking them to get rid of my bank account and start a New one.
    However when ever I call them they say they can't just do that.
    I have asked them to stop payments from there website be taken from my account and they have stoped this up to 2 weeks.
    Will changing my card work? or do I have to start from scratch ?

    Destroying you card will work if you do it properly.... you will end up with a destroyed card... that's all.

    All card services have processes in place to effectively allow sellers to make the charge against the underlying account even if the card is destroyed, or replaced with one with a new number.

    Have you read the thread?
    Put quite simply... you have authorised the transaction.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.