Successful complaints about private parking tickets - how to get them cancelled!

debsydoodah

bod1467 wrote: »

And how is your question here in any way a successful complaint?

Sorry guys - misread the thread name:(

wyttiwedidod2014

Wonder whether any others have had similar issues.
Returned to the car today at a car park operated by APNR. I had bought a ticket and stuck it to the inside of the windscreen. Returned to find a PCN on the windscreen. The ticket had fallen of onto the seat but was clearly visible. ( I know they will not accept that as an appeal so not going to go near) Coincidentally another car parked near me had experienced the same problem. The glue on the strip to attach the payment ticket did not appear very sticky - a post it that had post is effect. Wondered whether this was a new tactic from the parking companies to increase their revenue i.e. poor quality payment proof that will fall off the windscreen. Next step is start the countdown and then the soft appeal if and when notice to keeper is received.

waamo

Poor quality tickets have been an issue for years. Some council tickets are dreadful too.

ColliesCarer

Have been helping a friend of a friend off forum with a PCN from CEL.

Complaints to senior management at Curzon Cinemas have resulted in cancellations for at least 3 people that I am aware of.

Contact details will be found in my thread

https://forums.moneysavingexpert.com/discussion/5261264

Chrisken16

Another success story. Yesterday I received a 'parking charge notice' from ParkingEye for non payment of parking charges at Morrison's in Stratford. After spending most of the evening and this morning reading the excellent advice on this forum I visited the store today armed with the notice and a bank statement showing proof of my custom. Spoke to a manager who reassured me that this sort of thing happens all the time and agreed to cancel the charge with no quibble.

misbehavingexpert

Hi all,

Hopefully not a stupid questions, but: why does complaining to a shop/retail park manager, with or without proof of custom, not expose the fact that you were the driver?

Surely if you're asking them to get Parking Eye to cancel a ticket, and using your patronage as leverage, that implies you're the driver.. no?

Cheers

trisontana

Chrisken16 wrote: »

Another success story. Yesterday I received a 'parking charge notice' from ParkingEye for non payment of parking charges at Morrison's in Stratford. After spending most of the evening and this morning reading the excellent advice on this forum I visited the store today armed with the notice and a bank statement showing proof of my custom. Spoke to a manager who reassured me that this sort of thing happens all the time and agreed to cancel the charge with no quibble.

Make sure that Parking Eye do cancel this charge. They have a nasty habit sometimes of ignoring these sort of request from stores.

Umkomaas

misbehavingexpert wrote: »

Hi all,

Hopefully not a stupid questions, but: why does complaining to a shop/retail park manager, with or without proof of custom, not expose the fact that you were the driver?

Surely if you're asking them to get Parking Eye to cancel a ticket, and using your patronage as leverage, that implies you're the driver.. no?

Cheers

The store won't be on that wavelength, they've just got a customer with a problem and they're trying to sort that for them.

But I'm the registered keeper of my car, but my wife often drives it, especially to the supermarket. If she overstays, I get the NtK. I go in to get it sorted - but I'm definitely not the driver.

In any case, once the principal to the contract tells PE to cancel, it matters not whether I'm the driver, the registered keeper, or the man in the moon, it has to be cancelled!

Redx

misbehavingexpert wrote: »

Hi all,

Hopefully not a stupid questions, but: why does complaining to a shop/retail park manager, with or without proof of custom, not expose the fact that you were the driver?

Surely if you're asking them to get Parking Eye to cancel a ticket, and using your patronage as leverage, that implies you're the driver.. no?

Cheers

NO !

I am the RK of my car, but its my wife that does the shopping, usually with grand kids in tow

if she got a pcn , I would be the one it was addressed to, so would be dealing with it as RK

so if I go into asda or morrissons and complain as RK, that doesnt make ME the driver, does it ?

NO , I thought not

dr_jones

Another PCN cancelled via landowner:T

https://forums.moneysavingexpert.com/discussion/5158078