Reclaim CPP article discussion

hjr21

I received my cheque yesterday for £130.90p. For this miss sold CCP
I used the templates from Money Saving Expert web site.

Thank you very much for your help and the help to getting my compensation.

Thank you
Helen

ThriftySteve

Hi,

I recently received the CPP letter saying I could be entitled to compensation for my card protection policy. I replied and received a very small compensation of around £74. This seems a very small amount to me as my direct debit to CPP is £5.99 monthly. It has occurred to me that this DD is for an identity protection policy which I thought was linked to the card protection policy and were one and the same. It appears not.


What should I do? I wasn't sent any information regarding or even mentioning the ID protection policy. However, I feel this was miss sold to me in the same way the card protection was and I would like to make a claim. I didn't mention the miss selling of ID protection on the claim form as it was specifically regarding card protection.

Is there a way I make a claim even though I haven't been offered the opportunity regarding ID protection?

Should I refuse to accept the scheme administrators offer and write to them? Or, should I accept the offer and make a new claim regarding my ID protection policy? How do I go about this?

I am a little unsure as I thought I saw the wording somewhere that if the compensation offer is accepted I must agree to this being the last claim made against CPP.

Any advice or ideas would be greatly appreciated.

Kind Regards

Thrifty S

Moneywatcher

Thank you! :T


That was so easy. Telephoned the company concerned and they refunded 175 (2005-2013 payments) without any argument.


Have used the same company since 1988 but they would only consider 2005 onwards.

FrugalThrills

I received the CPP form, filled it in (easy) sent it off and have now been sent a cheque for £130. :beer:

Vickyh

My husband received documentation from CPP, we filled it out and got a cheque for £118.

Completely surprised as he has moved 4 times, and doesn't recall anything regarding CPP (we checked here first thinking it might be a scam) other than HSBC seem to be involved.

Paulxo

Received cheque yesterday for £214!

Lovely. Glad to see so many people getting refunds.

Thanks Martin.

mjc121

I had been misold both card policies (somehow 2 of these - one I canceled very early on) and ID protecion policy.

Recieved 3 cheques from them for a total of just over £1100

Well worth filling those forms out.

lukesilence

Hi guys.

Just to let you know I received a cheque for £139 just in time for my car service! :j

Make sure you respond to the letter they send guys!

Scale_Rule

Cheque for £328 banked today!

Mabozar

My wife and I received 2 letters at the same time. Another bank had contacted me and CPP contacted my wife. We both completed out forms and I've already heard from the bank twice but we have had nothing from CPP. Can anyone give me an indication of how long they took to respond? It's been around 6 weeks perhaps since we sent our forms off.