Reclaim CPP article discussion

BernieHarold

I had a CPP Identity Fraud Protection policy from 2006 to 2011 when I cancelled it. I reckon It cost me around £400 for the 6 years it was in force. I didn't get a letter form CPP so I phoned them. After 25 minutes hanging on, I got to speak to someone who had details of the policy, but said I didn't get a letter as it the policy was provided through a Morgan Stanley credit card which I no longer have. I can't remember how it was sold to me, but they certainly said I needed it...! If CPP are 'ducking out', do I have redress with anyone else in the Banking fraternity..? What about the Financial Ombudsman - is it worth a try..?
Thanks,
BernieHarold

[Deleted User]

BernieHarold wrote: »

What about the Financial Ombudsman

You can't approach the Ombudsman until you've given the card provider a chance to consider any complaint you might have;
Proceed as if you were mis-sold prior to 2005
http://www.moneysavingexpert.com/reclaim/CPP-card-protection?_ga=1.132646924.340047350.1365283676#templateone

gtec

Started back on hold - 11:19

gtec

Moneyineptitude - I assume that English law applies and it can be hand posted, that being the case, anyone in Norfolk that fancies delivering a letter could make a killing!

[Deleted User]

gtec wrote: »

Moneyineptitude - I assume that English law applies and it can be hand posted, that being the case, anyone in Norfolk that fancies delivering a letter could make a killing!

Well, depending on how much you stand to gain, it might be worth taking some time off and travelling there yourself! LOL

welshblackhorse

I'm a hop and skip from Wymondham but how do you find a PO Box ?
Am waiting on the phone again .Twenty mins so far.
Moneyineptitude , why so negative. ?

welshblackhorse

Ive had the 'protection' since the early 90s , is there any other way to proceed.? I understand that prior to 2005 it was not regulated. My protection started out as Sentinel I think.

[Deleted User]

welshblackhorse wrote: »

Am waiting on the phone again .Twenty mins so far.
Moneyineptitude , why so negative. ?

I'll leave you to it..

welshblackhorse

Thank you for your input so far Moneyineptitude , Its just my terrier mentality.Once I smell a rat I have to go for it !:)

gtec

Success - call answered after 40 minutes - they found my details and are posting out the form..... - ill believe it when I see it - they did give me my SOA number though so i'm not sure why I cant use that on a standard form downloadable from somewhere - or do they come personalised?