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Reclaim CPP article discussion

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  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    molirack wrote: »
    I'd be grateful if you'd tell me how to go about claiming mismanaged CPP
    dated from 1992?
    "Mismanaged"?

    The link for mis-sold CPP pre 2005 is in the link I provided in the post immediately prior to yours...
  • Ricky43
    Ricky43 Posts: 23 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Can you tell me if I have anything to claim if I only had CPP in case I lost my keys or cards? I had it for years paying a lump some every 5 years until they hiked the prices and I stopped it. The problem is I have no paperwork either.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    Ricky43 wrote: »
    Can you tell me if I have anything to claim
    If CPP have not been in contact directly, then you either don't qualify for the Refund Scheme, they have an old address on record or you cancelled too long ago.

    http://www.moneysavingexpert.com/reclaim/CPP-card-protection?_ga=1.156755385.340047350.1365283676#reclaim
  • Ricky43
    Ricky43 Posts: 23 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Yes they sent me forms to fill in and I had a reminder this week that I hadn't sent them back. It's just that I wouldn't have thought I was eligible especially as I now have no documentation and have no idea when I even cancelled it.
  • Anybody in any doubt about their entitlement to claim, ie no documentation don't worry. If CPP have sent you a letter and claim forms get it sent off. I did and have just come back from a weeks holiday to find a cheque for £477.78 arrived in the post. A great result and thanks to MSE for help and information on filling in the claim.:rotfl:
  • Hi

    I have received 2 forms. 1 from CPP and 1 from MBNA regarding PPI mis-selling.

    Having checked my previous MBNA cards with customer service, 4 of them had PPI and were active during or after 2005.

    I found two old card closure letters. The letters referred to CPP payment protection. I have requested to MBNA Harlow claims team for a full list of PPI monthly charges per card, as would take the call centre too long to work through over the phone.


    I have a few questions and would appreciate anyone's thoughts on this...

    - do I claim through MBNA PPI or through CPP?
    - do I need a claim form per card? The form I have is pre-filled for only one of the affected cards.
    - do I need to state the monthly charges per card on my claim, or will the claim process do this for me? (can I trust them to check properly?)
    For one previous card, I found an MBNA PPI policy document - Lifestyle Protect. There is a key facts and policy document.
    - Even if key facts were provided, presumably the argument of not requiring/being mis-sold payment protection insurance still stands?
    Is the mis-selling confirmed in writing in key facts, marketing info or policy document?


    Thanks for the advice

    Tony
  • I have been paying Halifax Card Protection for years. I received no claim form, but I did recently receive a letter telling me that my protection was no longer on available and offered me another one.

    I called the number on Martin's website to request a form and they had no idea what I was talking about as I didn't have a policy with their specific firm. Does anyone know if Halifax Card Protection is part of the group who mis-sold policies? Thanks.
  • PDF
    PDF Posts: 179 Forumite
    Quick update, Barclays just coughed up £10369 for ppi on my old £1900 overdraft. It was already paid off about 6 months ago but I lived in it for about 10 years. I put in the claim at the start of June so not bad going Barclays!
  • sousie27
    sousie27 Posts: 26 Forumite
    Part of the Furniture 10 Posts
    I received my form from CPP a while ago and kept forgetting about it, but thanks to MSE for reminding me and providing templates on how to fill it in, I finally did it a few weeks ago and have just received a cheque for £267. Thanks Martin and the team :T
  • crackers41
    crackers41 Posts: 5 Forumite
    Fifth Anniversary First Post Combo Breaker
    I recently received compensation from CPP for payments made to my Marks and Spencer Card Safe policy,,from 2005. I have had this policy since Dec 1990 and have since tried to claim back premiums paid post 2005 from CPP who sold the policy for M & S. My claim has been refused in a 'final response letter' from CPP. As expected they are saying they were not subject to agreed industry standards prior to 2005 and they have advised that I can take my complaint to the Financial Ombudsman . I am going to do this and have down loaded the appropriate form from the Money Saving web site but I was wondering if anyone else is in the same position.Thanks
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