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Reclaim CPP article discussion

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  • I have checked with CPP and have been told that I have had this policy since 2003 and that it was originally bought through MINT credit card. I understand that MINT is now RBS. I am confused and dont know a) if I can claim back from a company that is no longer going and b) if I can claim back that far!!
  • hazelc56
    hazelc56 Posts: 318 Forumite
    bobbieb27 wrote: »
    I have checked with CPP and have been told that I have had this policy since 2003 and that it was originally bought through MINT credit card. I understand that MINT is now RBS. I am confused and dont know a) if I can claim back from a company that is no longer going and b) if I can claim back that far!!
    As far as i can gather we can claim as far back as 2005 as this is when the whole claiming thing started.My policy started in 2004 so if i was claiming i would expect to be recompensated from 2005 thus losing a small amount from the year before..this is only my hunch on it.As far as the name change is concerned i would imagine you could claim as it isnt your fault they decided to change their name...they still sold you the policy regardless of what they are now called.The company who sold mine to me on behalf of Capital One Bank was at the time called Sentinel,and are now calling themselves Sentinel Gold...I will be expecting them to pay up regardless of their name change.This is not Gospel but i hope it helps a bit.Mant of us are confused about the whole rigmaroll including myself as its only just come to light but hopefully with time and further info we will all be clear on the whole process of what we need to do.
    PS You can also claim even if you have cancelled your policy.
  • RoRo67
    RoRo67 Posts: 11 Forumite
    Hello fellow CPP & Ex-CPP Policy holders,
    I have an issue whereby I took this CPP policy out in 1993 via the Abbey National (now Santander) and I ended it in 2008 due to unauthorised access of funds over the Christmas period in 2007 (causing much distress and no funds over xmas).:(

    When I informed CPP of the unauthorised access, the reply was to 'inform my bank and cancel my card' (which I had done prior to calling). Once VISA had refunded the stolen funds, I realised that this policy was a waste of time and money so I cancelled it in early 2008 as well as moved bank.

    As the redress scheme is from 14th January 2005,
    Who do I contact regarding compensation from the period 1993 to 2005?

    Assistance would be very much appreciated :o
  • I requested a refund and compensation from Barclaycard Protection which I joined in 1992 and have received approx £700 without further question
  • hazelc56
    hazelc56 Posts: 318 Forumite
    Polmio wrote: »
    I requested a refund and compensation from Barclaycard Protection which I joined in 1992 and have received approx £700 without further question
    Did the compensate you from 1992?
  • I received all my policy documents from CPP today showing me the benefits I am entitled to within the insurance plan.... shame I didnt know about this 4 yrs ago and they have now sent them to me after I cancelled a couple of weeks ago.
    Thriftkitten;)

    Tesco saving stamps £13.00:T

    Roadkill Rebel No.31 July2014 Treasure £1.03p :D
    August 2014
  • Just received CPP voting scheme forms but I have no wY of knowing whether too trust to vote yes/no.

    They seem to be saying vote yes so they can begin to send out claim forms. The trouble is these are the people who said to activate my card I need to say yes, so I said yes not realising it wasn't Santander card activation. I was in a hurry that day.

    So I don't trust what they suggest to do.

    Anyone else got these scheme voting forms and which way to vote?

    Thought I would ask here since site owner I trust.

    M
  • Woody39
    Woody39 Posts: 64 Forumite
    Tenth Anniversary 10 Posts Combo Breaker
    I received my voting form today. I did have card protection and Identity protection policies, but only got one voting form!

    I called CPP as I was expecting a voting form for each policy. But I was told I only needed one voting form for both policies, as my covering letter had quoted both policy numbers and this was bar coded into the voting form! Another bit of confusion as I had read one vote form per policy!

    Also one of my policies started in 2001 and I was told to contact the original provider to claim for those years 2001-2005.

    What is rather worrying is "this claiming/voting" process seems a little too easy, if it is approved. Usually you have to fight to get any compensation, which is a long drawn out process! Why are they making it easy (for some of us)????
  • hazelc56
    hazelc56 Posts: 318 Forumite
    Just received CPP voting scheme forms but I have no wY of knowing whether too trust to vote yes/no.

    They seem to be saying vote yes so they can begin to send out claim forms. The trouble is these are the people who said to activate my card I need to say yes, so I said yes not realising it wasn't Santander card activation. I was in a hurry that day.

    So I don't trust what they suggest to do.

    Anyone else got these scheme voting forms and which way to vote?

    Thought I would ask here since site owner I trust.

    M
    imho i would vote yes..as they might even be hoping that people vote no or dont vote at all..that way they can say that no one thought it was a bad idea to give them money under false pretenses and decide not to continue on with givng people their money back.The more votes for yes the better.
  • t18con
    t18con Posts: 6 Forumite
    Part of the Furniture First Post Combo Breaker
    Polmio wrote: »
    I requested a refund and compensation from Barclaycard Protection which I joined in 1992 and have received approx £700 without further question


    strange thing is , i'm in a similar position with Barclaycard, but they told me CPP will be in touch, they wouldn't deal direct
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