Compensation for delayed flights Discussion Area

daveoc22

Anyone dealing with Flightmole at the moment---my emails to them about my case are not being answered.

glentoran99

daveoc22 wrote: »

Anyone dealing with Flightmole at the moment---my emails to them about my case are not being answered.

found them useless

daveoc22

At the start they were fine, giving me updates and seeming to make sense, but now I'm not getting any response to my emails asking to be updated.


I'm wondering if they are still around?.

haney78

Hello all,
Finally, after over a year and half, the Hungarian authority sent their verdict on my compensation claim. It states that the delay was the airlines fault and I should be entitled to the compensation.
It is in Hungarian.
Question:
Do I go back to Ryanair and ask for comp again or go to small claims court straight away? Ryanair rejected my compensation initially.
Secondly, the letter is in Hungarian - do I need to translate it or do they have to accept it how it is as they have been fined therefore received official notification from them?
Thanking you in advance

Vauban

haney78 wrote: »

Hello all,
Finally, after over a year and half, the Hungarian authority sent their verdict on my compensation claim. It states that the delay was the airlines fault and I should be entitled to the compensation.
It is in Hungarian.
Question:
Do I go back to Ryanair and ask for comp again or go to small claims court straight away? Ryanair rejected my compensation initially.
Secondly, the letter is in Hungarian - do I need to translate it or do they have to accept it how it is as they have been fined therefore received official notification from them?
Thanking you in advance

If you are going to submit it as evidence, you will need a certified translation. But it won't hold any water in court - so I'm not sure I'd have bothered, to be honest!

Money_Saving_Dude

Folks,

I am travelling from Rome to Manchester, via Amsterdam.

The flight from Rome was delayed, and it has meant I have missed my onward flight. I have been rebooked on a later flight and will arrive home over 5 hours later than scheduled.

I have a voucher for 1000 air miles or 10 euros for food.

Am I also entitled to claim for £100/£100 euro compensation?

Vauban

Depends why you were delayed, but 250 Euros - plus reasonable food costs.

Money_Saving_Dude

Cool. ok thanks. I'll pursue this then.

Appreciate the response.

Vauban

A quick shout out for Bott and Co, as I came across this FOI request to the CAA.

I reproduce the letter in full, which can also be found on: https://www.whatdotheyknow.com/request/applicability_of_huzar_decision

From: Coby Benson
13 November 2014

Dear Civil Aviation Authority,

On the 11th June 2014 the Court of Appeal handed down its Judgment in Jet2.com v Huzar and in doing so confirmed that technical problems which arise as a matter of course in the ordinary
operation of the carrier’s activity are inherent in the normal exercise of the carrier’s activity and cannot therefore be extraordinary.

The Court of Appeal’s decision is of course binding on all County
Courts in England and Wales.

The County Courts of England and Wales have jurisdiction to deal
with any claim for a flight which either departs from or arrives
into an airport within England or Wales (See Peter Rehder v Air
Baltic Corporation Case C-204/08).

It follows that all flights which depart from or arrive into an
airport within England or Wales will also be bound by the Huzar
decision.

Nevertheless, the CAA’s advice on its website (See
http://www.caa.co.uk/default.aspx?catid=...) is that
"This judgment only applies in the UK, it is not binding on flights
departing from other EU countries."

The CAA’s advice is such that a flight from Malaga to Manchester
(for instance) would not be bound by the Huzar decision.

As explained above however, the passengers would be entitled to
issue court proceedings in England or Wales since their flight
arrived in England and thereafter the Court would be bound to
follow the Huzar decision.

How then can the CAA’s advice to airlines and passengers alike be
reconciled with the law?

To illustrate the point further, if the CAA were correct in its
assertion then Mr Huzar’s flight, which was in fact travelling from
Malaga to Manchester would not be subject to the Court of Appeal’s ruling on that very flight. How can this paradox be explained?

Yours faithfully,
Coby Benson

Not another example of the CAA attempting to minimise the impact of the Huzar victory on its paymasters, surely? Or perhaps rather it's just "extraordinary" incompetence. Again.

111KAB

Looking forward to seeing the CAA response (if at all) as you have to wonder what planet they are on ..... or there again maybe that is the problem.