Compensation for delayed flights Discussion Area

Caz3121

Centipede100 wrote: »

Since this was a flight to the EU on a non EU carrier then no compensation nor incidental expenses can be claimed.

thanks - must remember Switzerland is not in the EU!

georgewn.1

moneysuperrubbish wrote: »

Has anybody claimed under the following circumstances?

My flight was delayed by 12 hours, and I'm pretty sure I'll be able to argue the airline is at fault, but the flight was a business journey and my company paid the fare.

I would guess from what you say that you were on a working trip that you were being paid for.
It seems that your company is not claiming for your loss of time while you were in their employ.
As your company paid for the flight I would guess that they would need to instigate any claim.
If I were in your shoes it would upset my sense of right and wrong to even consider trying to make a claim. I would feel that I was taking unfair advantage of the legislation .

gillian58

Does anyone have the First Choice address for flight delay compensation?

CobyBenson

gillian58 wrote: »

Does anyone have the First Choice address for flight delay compensation?

They're part of Thomson so I write to the following address:-

C/O After Travel Customer Support
Thomson Holidays
Wigmore House
Wignmore Lane
Luton
LU2 9TN

CobyBenson

moneysuperrubbish wrote: »

Has anybody claimed under the following circumstances?

My flight was delayed by 12 hours, and I'm pretty sure I'll be able to argue the airline is at fault, but the flight was a business journey and my company paid the fare.

It's the passenger that's entitled to compensation, not the person that paid for the ticket, so yes, you would be able to make a claim.

Any compensation you recover will then be a matter between you and your employer.

Ghandi_2

My family and I were returning from Mumbai to Helsinki to London Heathrow, this was in 2004. The delay was caused by an in coming flight from Helsinki to Mumbai, and we had to wait about 4 - 5 hours, cannot remember exactly, before we could start our journey. Because of this delay, it caused further delays, and I had to pay the pre-booked taxi driver extra to compensate him for his loss of time.
After arriving back in the UK, a few days later, I did write to Finnair to complain, and after a LOT of correspondence, all I was offered was 10 Euros voucher to spend at HELSINKI airport, as IF I was going to use Finnair again. I returned the the voucher, and did make my feelings clear.
Can I still get a compensation for all the hassle? I have only got to know about this compensation claim today.

Caz3121

Ghandi wrote: »

My family and I were returning from Mumbai to Helsinki to London Heathrow, this was in 2004. The delay was caused by an in coming flight from Helsinki to Mumbai, and we had to wait about 4 - 5 hours, cannot remember exactly, before we could start our journey. Because of this delay, it caused further delays, and I had to pay the pre-booked taxi driver extra to compensate him for his loss of time.
After arriving back in the UK, a few days later, I did write to Finnair to complain, and after a LOT of correspondence, all I was offered was 10 Euros voucher to spend at HELSINKI airport, as IF I was going to use Finnair again. I returned the the voucher, and did make my feelings clear.
Can I still get a compensation for all the hassle? I have only got to know about this compensation claim today.

well out of time....you can claim back to 2005 with the airline but can only go back 6 years for court....a quick read of the FAQs could have saved you some typing

bettedavis

Thanks to this site, I obtained compensation for my parents, (aged 80 and 81) who were delayed by 7 1/2 hours flying to Tenerife. They were intially offered vouchers, but I persisted and they have a refund of over £600! Many thanks, MoneySavingExpert!

VOB72

Well Done Bette! Lovely to hear such news which gives the rest of us the heart to continue our fight.

Liz_del

Why won't easyJet accept a credit card statement as proof that we eat in nice following a 3day delay they will pay for the accommodation after much toing and foing but have offered us £3 each as we can't provide receipts