Compensation for delayed flights Discussion Area

maghater

have been told that my claim for compensation is being contested as the delay was caused by an airport worker not disconnecting the fuel line correctly after refuelling. Any comments please

LBD

how do you mean contested?? that does not fall under the "extraordinary circumstances"

which airline is it? and how long was the delay?

maghater

LBD wrote: »

how do you mean contested?? that does not fall under the "extraordinary circumstances"

which airline is it? and how long was the delay?

Thomas Cook, delayed 8 hours, they are denying responsibility blaming "an airport worker" I have just started proceedings against them in small claims court, and received a letter from them using above excuse

richardw

maghater wrote: »

have been told that my claim for compensation is being contested as the delay was caused by an airport worker not disconnecting the fuel line correctly after refuelling. Any comments please

Research about "principal and agent".

Matt_le_hat

Hi
I have been in correspondence with JetAirways over a claim and sent them a NBA in early December which they acknowledged and promised to respond to but to date I have not yet heard from them again.
I now want to take this further but not sure what to do?

Do I need a solicitor or just fill in a small claims court file?

Can I claim for these costs too?
Thanks

JPears

Without being flippant Matt le hat, I suggest you have a good read thru this thread if you are not familiar with small claims

Matt_le_hat

JPears - there are 251 pages in this thread, but will give it a go. But I dont even know if small claims court is the right route to pursue this?

Vauban

Matt_le_hat wrote: »

JPears - there are 251 pages in this thread, but will give it a go. But I dont even know if small claims court is the right route to pursue this?

Matt: I'd start with the very first post, which links to the MSE article. That should give you a good idea of what the options are, a d what legal action might entail.

dharl

ive had a claim rejected from uk airline, had a 23 hour delay due to weather, we lost our minibus payment and had to get another person to collect us from airport plus lost of earnings. Tried to claim back but they said out of there hands. Anything I can do to get my loss of money back??????

maghater

Centipede100 wrote: »

This "airport worker" however was contracted by the airline to refuel their aircraft. This is very much under the control of the airline and not subject to extraordinary circumstances. As richardw has stated, look up contract law and principal and agent.

many thanks for that