Compensation for delayed flights Discussion Area

flyguy1000

Hello everyone. Id like some help please with the following.

Wizz flight 7701 SKP-LTN on September 8 2012.

Delayed almost 5 hours.

Contacted airline and their initial refusal for compensation was that they did not agree with EC Regulation 261/2004 articles 6 and 7

Wrote to them again following ECJ ruling on 23 October and have just received a refusal again this time stating that the delay was due to a bird strike and therefore an extraordinary circumstance.

I have registered with Flghtstats which states the times of the flight but not the reason for the delay. Its status is unknown. How can I find the true reason for this delay please? I read in the posts that Centipede100 and 111KAB can obtain such information?

Your assistance is much appreciated.

111KAB

LBD wrote: »

Centipede & Blindman

just to check I have got this right for the court paperwork...

E 250 = 208.14 GBP plus 8% interest from date of incident 10.54
E 60 = 49.95 GBP plus 8% interest from date of incident 2.53

Total in GBP 258.09 + 13.07 to date for 1st passenger..

The other 2 are just the 208.14 plus int...

I do not have the food receipts as everything was paid cash....

the E 60 is for the taxi from the airport to our destination....as the one already paid for was missed.

Am just checking my figures and info are correct before sending claim off...

As I understand it the 250€ amount is 'rounded' to £200 - 600€ to £480 and interest is applied from the date you initially complained/claimed from the airline ie the time they have kept you waiting for your compensation.

LBD

111KAB Today, 11:03 AM
MoneySaving Stalwart


Join Date: Jun 2011
Location: West Midlands
Posts: 399
Thanked 171 Times in 138 Posts
Quote: Originally Posted by LBD
Centipede & Blindman

just to check I have got this right for the court paperwork...

E 250 = 208.14 GBP plus 8% interest from date of incident 10.54
E 60 = 49.95 GBP plus 8% interest from date of incident 2.53

Total in GBP 258.09 + 13.07 to date for 1st passenger..

The other 2 are just the 208.14 plus int...

I do not have the food receipts as everything was paid cash....

the E 60 is for the taxi from the airport to our destination....as the one already paid for was missed.

Am just checking my figures and info are correct before sending claim off...

As I understand it the 250€ amount is 'rounded' to £200 - 600€ to £480 and interest is applied from the date you initially complained/claimed from the airline ie the time they have kept you waiting for your compensation.

Thanks 111KAB.. think I misunderstood earlier postings, thought it was the 250 at what ever rate it was o nthe day... and yes the int is worked out from when I originally contacted the airline...

In the Brief details of claim just put flew from Luton to Rome was delayed 6 hours 30 mins. Have attempted to reclaim compensation from company with no success.. do you think that is enough or do I need more?

111KAB

flyguy1000 wrote: »

Hello everyone. Id like some help please with the following.

Wizz flight 7701 SKP-LTN on September 8 2012.

Delayed almost 5 hours.

Contacted airline and their initial refusal for compensation was that they did not agree with EC Regulation 261/2004 articles 6 and 7

Wrote to them again following ECJ ruling on 23 October and have just received a refusal again this time stating that the delay was due to a bird strike and therefore an extraordinary circumstance.

I have registered with Flghtstats which states the times of the flight but not the reason for the delay. Its status is unknown. How can I find the true reason for this delay please? I read in the posts that Centipede100 and 111KAB can obtain such information?

Your assistance is much appreciated.

Nothing on the Aviation Herald on 08.08.12 to say Wizz had a bird strike. However in my opinion a bird strike (unless very severe) is not an extraordinary circumstance as they happen every day. If it was a severe strike then blades would require replacement but again, in effect, this is a technical problem.

I love the comment ......... their initial refusal for compensation was that they did not agree with EC Regulation 261/2004 articles 6 and 7.

mrzrj1

Monxton_Hatter wrote: »

Hi - just wondering if anyone can provide any advice.

My flight (Thomson from Cape Verde to LGW on 01/11/12) was delayed. We landed at LGW 18 hours late as we had to stop overnight at Tenerife en route. The reason was that the crew didn't have enough flight hours left to complete the 6 hr flight (the LGW outbound flight was 1hr 47 mins late due to 'an unexpected technical fault moments before departure').
I have read through the posts and understand that Thomson must evidence that the technical fault amounted to extraordinary circumstances and have requested this from Thomson.
My main query is: can they use the techncial fault for the reason for causing the delay as the fault was on the preceding flight, not mine? There could be an argument to say that the delay was caused by Thomson not be able to provide a crew with sufficient flight time left.

Any thoughts on the validity of a claim?
Thomson are citing the technical fault as extraordinary circumstances.

I would interpet "an extraordinary circumstance" as say a vehicle striking the plane on the runway and damaging it, rather than it being due a technical fault. You might ask the airline how many times was this flight delayed, what was the reason for the delay, and how long was the delay on each occasion during the last 5 years. If there have been several such delays due to a technical fault then it cannot be termed an extraordinary circumstance.
Good luck

LBD

On the 2nd page of the claim do I just repeat the first details in the brief particulars or do I include that plus contacted airline they refused in April.claiming awaiting judgment, contacted prior to judgment and on judgment but they state they will get around to it..

Not sure on what to put there, any help would be appreciated..

LBD

Thanks Centipede for the help... ok so although we had already paid for a taxi that was missed due to their delay and had to get on ourselves we cannot claim that?

flyguy1000

111KAB wrote: »

Nothing on the Aviation Herald on 08.08.12 to say Wizz had a bird strike. However in my opinion a bird strike (unless very severe) is not an extraordinary circumstance as they happen every day. If it was a severe strike then blades would require replacement but again, in effect, this is a technical problem.

I love the comment ......... their initial refusal for compensation was that they did not agree with EC Regulation 261/2004 articles 6 and 7.

Yes, that comment infuriated me. Its like '..Sorry Judge I dont agree with you sentence so I will not pay my fine..'

flyguy1000

Centipede100 wrote: »

Only the airline can give you the written reason for the delay. That is the only reason that counts in any claim.

Hello. Yes i understand. But surely there must be way to disprove/confirm their excuse?

flyguy1000

111KAB wrote: »

Nothing on the Aviation Herald on 08.08.12 to say Wizz had a bird strike. However in my opinion a bird strike (unless very severe) is not an extraordinary circumstance as they happen every day. If it was a severe strike then blades would require replacement but again, in effect, this is a technical problem.

I love the comment ......... their initial refusal for compensation was that they did not agree with EC Regulation 261/2004 articles 6 and 7.

Can you please check 08.09.12 not 08.08.12

Flight was September 8th, flight 7701

thank you