Compensation for delayed flights Discussion Area

richardw

Dopey1980, edit identifying details out of your post asap!

Airline Lawyers are reading this.

Dopey1980

The KLM website seems to have been updated...

Scroll down to KLM Customer care on this page https://www.klm.com/travel/gb_en/customer_support/customer_support/contact/index.htm and there is a link which goes to here...

http://www.klm.com/travel/gb_en/plan_and_book/ticket_information/compensation_and_refunds/index.htm#p2

Dopey1980

richardw wrote: »

Dopey1980, edit identifying details out of your post asap!

Airline Lawyers are reading this.

Better?:eek:

beccacgilson

Hi everyone,

I am trying to make a claim for back in Jul 2008, however i dont have a copy of our flight tickets, all i have is the flight number (TCX13) and proff from the stamp in my passport. Will this be enough or will they need more evidence??

Any help would be gratefully recieved.

rusty_frog

beccacgilson wrote: »

Hi everyone,

I am trying to make a claim for back in Jul 2008, however i dont have a copy of our flight tickets, all i have is the flight number (TCX13) and proff from the stamp in my passport. Will this be enough or will they need more evidence??

Any help would be gratefully recieved.

You could try asking Thomas Cook.
However I cant see them going out of their way to help you.
Especially if they think you will use the information in order to claim money from them!

blindman

Dopey1980 wrote: »

Better?:eek:

IMHO you are wasting your time writing to the airline.

As expected and warned of in Centipede100 post they are not going to send the cheque without a fight.

TBHO you should instigate court procedings if you are seriously after the compensation.

Good luck

richardw

Dopey1980 wrote: »

Better?:eek:

No, get rid of your name!

Dopey1980

Centipede100 wrote: »

You really should cease from reproducing these emails here. It does nothing to further your claim.

I just thought it was shocking the way he described me. :O

blindman wrote: »

IMHO you are wasting your time writing to the airline.

As expected and warned of in Centipede100 post they are not going to send the cheque without a fight.

TBHO you should instigate court procedings if you are seriously after the compensation.

Good luck

I know, but I still need a question answered that I asked last night...

When I submit the LBA giving them 14 days notice do I lodge my complaint at the Small Claims Court at the same time or do I actually need to wait 14 days?

blindman

Dopey1980 wrote: »

I know, but I still need a question answered that I asked last night...

When I submit the LBA giving them 14 days notice do I lodge my complaint at the Small Claims Court at the same time or do I actually need to wait 14 days?

With a small claims case you should be able to show that you have given the defendant a reasonable time to respond and repair whatever "damage" they have caused (Not a lawyer so these terms are mine :cool:)

So (IMHO) the usual practice is to send a LBA giving them a reasonable time (14 or 7 days) and then once that has passed, start the procedings.

If it ever goes to court you can then prove you were reasonable.

You've waited 3 years so I'd go for the 14 day option TBHO

blindman

FAQ's
Answers to FAQ's repeated AGAIN :cool: All blue words are links to relevant posts. Some are quoted just to save you doing that

WARNING
Claiming may not be a walk in the park. So research this (long) thread and the MSE article in order to discover useful information before you ask a question!

Airline bust= no claim

Anything from 17th Feb 2005 -you can claim but if the airline says no - you can't take them to court.

Flight Stats

Small claims time limit Package holiday flights ARE covered.

Regulation261\2004

MSE article corrected

Technical fault with plane is NOT "extra ordinary circumstances" so you CAN claim
Extraordinary circumstances + Extra ordinary Circumstances
Technical issues
More Technical issues with background

Thomas Cook address
Thomas cook incident Oct 26 2012

KLM Claim form

KLM ROYAL DUTCH AIRLINES PLESMAN HOUSE/2A CAINS LANE, BEDFONT TW14 9RL FELTHAM, MIDDLESEX
Phone: 020 87509200 Fax: 020 87509090

Ryanair address

Ryanair Customer Service Department, P.O. 11451, Swords, Co. Dublin, Ireland.

BA Address
British Airways Customer Relations, EU Compensation Claims, PO Box 5619, Sudbury, Suffolk, CO10 2PG, United Kingdom.
BA complaint web-site


Compensation per person + Monarch email
Monarch Claim form

Centipede100 Template letter
CAA Template letter


Airline claims 2 years maximum to claim
CAA Denied boarding
Right to Care
European small claims

Original Sturgeon judgment giving rise to delay compensation:

Legal challenge to Sturgeon judgment:

MCOL: