Compensation for delayed flights Discussion Area

blindman

takamaka wrote: »

Am I able to claim compensation as the company EUjet went bust while we were in Spain 2005 and left us with no return flight,even though we had paid for 4 return flights? We had to buy four single flights back to the UK with another airline. We bought the original return tickets on a debit card, unfortunately, as if it had been a credit card we would have got our money back! Sadly,after a long wait once the business had gone into receivership we got about forty pounds back!! Does that mean we cannot claim again for compensation?

Many thanks

Yes

Airline bust= no claim

blindman

mudassar791 wrote: »

Hi, i have found 3 flight delays which caused me to miss my connecting flight (on same ticket) and i had to stay the night in a hotel provided by the airline.

Question- Can i make a claim for each delay? and if so should my compensation figure for which im asking for be for all 3 flights or just 1 claim.

The airline is the same 'Swiss Air' and this happened 3 times in 3 months to me as i was travelling frequently

Depends on the cause of the delay

mudassar791

blindman wrote: »

Depends on the cause of the delay

Cause of delay for 2 occassions not known. Once was due to mechanical fault in plane or something along those lines

millymollie

Hi
A family group of 9 we were delayed by around 7 hours at Manchester Airport in 2012 flying via Thomas Cook to the Canaries.
No info was given to us at the time, all we received was a £5 food voucher each.
I tried to claim compo at the time, TC said that they had met their obligations with the £5 voucher,they told me the delay was due to unforeseen safety issues so I then wrote to the CAA but they said there was nothing they could do.
I emailed TC again when the new ruling came out, they are currently looking into it.
I have the original booking reference info, however when I checked on Flightstats there is no trace of the flight, which I find very strange!
Any idea if Im likely to be successful or do safety issues count as extraordinary circumstances?
Thanks in advance!!

Bargain_Bob

Hi, We had a nine and a half hour delay in 2008 from Malaga to East Midlands with bmibaby who ceased trading in September. Is there anywhere to submit a claim or has this come a couple of months too late?

blindman

Bargain_Bob wrote: »

Hi, We had a nine and a half hour delay in 2008 from Malaga to East Midlands with bmibaby who ceased trading in September. Is there anywhere to submit a claim or has this come a couple of months too late?

It would be useful to trawl back through the last 3-4 pages to find an answer to your general issue on flight delays

There you will find the answer (and it's not good news:cool: )

blindman

millymollie wrote: »

Hi
A family group of 9 we were delayed by around 7 hours at Manchester Airport in 2012 flying via Thomas Cook to the Canaries.
No info was given to us at the time, all we received was a £5 food voucher each.
I tried to claim compo at the time, TC said that they had met their obligations with the £5 voucher,they told me the delay was due to unforeseen safety issues so I then wrote to the CAA but they said there was nothing they could do

Nothing new there....

I emailed TC again when the new ruling came out, they are currently looking into it.
I have the original booking reference info, however when I checked on Flightstats there is no trace of the flight, which I find very strange!
Any idea if Im likely to be successful or do safety issues count as extraordinary circumstances?
Thanks in advance!!

If it were me I'd ask TC to be specific as to the cause of delay.

Sounds like they are fobbing you off (no surprise there from TC)

Bargain_Bob

Thanks, I have been doing just that whilst waiting for a reply.

millymollie

Hi there
Thanks for the advice, would TC be honest with me or say something to cover themselves? I am very cynical!
Waiting to hear from their Directors Office they said they'd reply within 10 days which takes me up to tomorrow.
Thanks again Mills

[Deleted User]

Centipede100 wrote: »

Depending on the reason for the delay you would be covered.

Oops, I forgot to say it was because of the volcanic ash. Doh!