The Mobile Outlet

boots_babe

Thanks again Quentin. I'll do that - I think you have talked me into doing this tonight before I lose all chance of getting back what is owed. It's awful that this company is allowed to continue like this for so long. I'd have thought something could have been done about them :mad:

laticsforlife

mcaulayr wrote: »

i have just phoned the 0871 number for 2nd 3rd cash back from aug and oct i was told that they had computer problems and i would get it in 28 days .:j

i also asked if i should take them to court like everyone else is he said that no one had taken them to court . so with that answer i wont hold my breath for the cash back

Oh dear, you believed a call-centre, when there are literally 100's of similar stories on this forum that tell you that this promise is as hollow as the bubbles in an Aero!! :doh::doh::doh:

mcaulayr

laticsforlife wrote: »

Oh dear, you believed a call-centre, when there are literally 100's of similar stories on this forum that tell you that this promise is as hollow as the bubbles in an Aero!! :doh::doh::doh:

thanks laticsforlife i know that everything they said was a lie i was trying to add a little humor to this sad situation

unadkat

I too am owed 2 cashbacks from this company and about to send my third. I too also advise not to purchase any pohones off them until they get their act together.

Emailing them or phoning them is futile - they don't reply

start_to_B_smart

kltpzyxm wrote: »

The Riverdale House address is no longer occupied according to earlier posts...and as you have stated, it has a postal redirect in place...
I take the belt and braces approach, so I have sent my Claimant's Reply to all of the addresses used by Mobile Matters (UK) Ltd that I am aware of, including the email addresses I have....and back to the court of course.....
HTH

Thanks kltpzyxm.

I've posted the form indicating that I wish to proceed with the claim to all 3 addresses. Anybody have an idea of how long it would take before we can take TMO to court. What will be the next step? I'm a bit worry that TMO would go bust before I can take them to court.

woodie100

PP9552099 wrote: »

Just received a letter from the bailiff saying that they had received a cheque from TMO, which the court will pay me once the cheque has cleared. The amount is £137 made up of £72 for claim 1 plus £30 MCOL fee plus £35 warrant fee! Unfortunately though TMO have defended my MCOL claim for my 4th and 5th claims.

Sort of a result dont you think?

kltpzyxm

Hi everyone,
In my humble opinion, I don't think there is any chance of TMO going bust in the near future....why would they?.....they are not paying anything out unless you visit them personally...or the bailiffs manage to extract some lolly from them....Think about it, lots of people are going to be discouraged at the thought of actually going to court in person...It started with emails being ignored, then LBAs, then CCJs, then bailiffs....as I posted earlier, you need to be preapred to go the whole 9 yards on this....I reckon that for every successful claimant, there are at least 20 others who give up....anyone else got any views on this???

despatchdave

I just received the details of the defence by TMO. It seems in my case they 'have received no claims for this order so far and no proof has been provided to show any claims have been sent in, so no outstanding cash back to be paid'
so my recorded delivery receipt as proof of delivery means they 'lost' it just after they received it. As to why they failed to respond to my emails asking for confirmation of receipt (stating I had proof of delivery from RM), and then failed to respond to the LBA - which included my previous attempts at correspondence - who knows?
I guess they think that if they bury their heads in the sand and do nothing people will give up and go away. As this forum shows - WRONG!!!
I believe when the Judge sees the information laid and the paper trail I will be awarded judgment - I just hope it is not too late!
Dave

despatchdave

kltpzyxm wrote: »

Hi everyone,
In my humble opinion, I don't think there is any chance of TMO going bust in the near future....why would they?.....they are not paying anything out unless you visit them personally...or the bailiffs manage to extract some lolly from them....Think about it, lots of people are going to be discouraged at the thought of actually going to court in person...It started with emails being ignored, then LBAs, then CCJs, then bailiffs....as I posted earlier, you need to be preapred to go the whole 9 yards on this....I reckon that for every successful claimant, there are at least 20 others who give up....anyone else got any views on this???

While I hope you are right in them not going bust - they will have wages and rent in addition to the bailiffs to pay and I cannot see them getting any income from the website as they are offering no decent deals at all.
Dave

jmd34

Just found this forum and reading it i can see matters are much worse than i thought. I am on my second cashback claim and was just about to claim with MCOL when i found this thread. Would it be worth now filing for the whole 5 claims at once now? Will TMO at the moment make it go to court regardless of how clearly they will loose?

This may sound stupid but does anyone think that if TMO go bust then there may be a chance with contacting your phone provider (orange) as they must no this is happening and have not done anything to stop this most likely paying commision to TMO.