mobile connections problems

scousers

is there anyway i can terminate my orange contract orange aint bujing they keep on saying that has nothing to do with us

Quentin

You have no grounds for terminating your orange contract. It is entirely separate to the cashback contract you had with the retailer.

gushussain11

Dear All, Peace

For some further information on canceling please refer here. Read the information thread first. There after download the letter, use the Providers web portal, to submit or alternatively use the post.

Please avoid making any posts in the information section.

Link

http://forum.mizfar.com/viewforum.php?f=3&sid=4f11841a5b0db2b9869ec11638ca9f4c

Discovery

Can some one explain this cashback problem to me. I consider my self reasonably educated.
How can these deals work and be sustained by returning 100% or more in cashbacks. In other words, returning more back to the customer than they take from the networks. Most cashbacks return upto 70%. So how can people out there fall for such too good to be deals. Then blame the networks and expect them to bail them out.
I have limited sympathy for people when on the back of pure greed, they took out multiple handsets at line rentals of upto £140 per month.
I certainly do not want my taxes being used to alter legislation just to protect the greedy few. I agree with earlier post, I am sure PM Brown has more pressing business than sorting out cashbacks.
This scam is so old and tested, it beggars belief that people still fall for it.

snipered

Discovery wrote: »

Can some one explain this cashback problem to me. I consider my self reasonably educated.
How can these deals work and be sustained by returning 100% or more in cashbacks. In other words, returning more back to the customer than they take from the networks. Most cashbacks return upto 70%. So how can people out there fall for such too good to be deals. Then blame the networks and expect them to bail them out.
I have limited sympathy for people when on the back of pure greed, they took out multiple handsets at line rentals of upto £140 per month.
I certainly do not want my taxes being used to alter legislation just to protect the greedy few. I agree with earlier post, I am sure PM Brown has more pressing business than sorting out cashbacks.
This scam is so old and tested, it beggars belief that people still fall for it.

Like you said, the people that fall for it are the greedy ones.

gushussain11

Dear Br. Discovery, Peace be on to you.


I disagree with the view that vulnerable people should have known better. Neither do I encourage the view that the person who suffered injustice, did so because he was at fault or was his own doing. PCWorld were offering a completely free Notebook, on the condition you signed a agreement. PCWorld were in trouble some years back. Would you then have held the same view if they had went bankrupt, and you could not come out of the agreement you may have signed for the notebook. Would it be the same if you were sold PPI by a agent promising the world that turns to be all untrue. My point, deals like these are not uncommon.


Offers are presented in the promise that the consumer would receive a agreed amount for taking out the phone (monthly as cash back), and therefore had this been honoured, the consumer would not be facing the difficulty he is today. It is not for the consumer to ask the service provider how much commission are you paying the retailer. If you distrust my view then I suggest you ask the question to a service provider, and see what they say. It is the responsibility of the retailer to offer sustainable deals, and honour his agreements. People that run away with the commission are thieves. Refer to House of Lords Judgment on Theft.



With regards to the number of contracts the consumer has had, this was assessed wholly by the service provider. If you were asked to borrow a £1000, you would make a informed decision regarding the means for the consumer to pay back. Therefore a responsibility of appropriate lending and assessment rests with the service provider in specially if they decide to allow people on benefit 4 or 5 mobile phones.



Finally I dont see in what view or position you hold the community accountable for blame in wrong doing. In what sense you think help should be deprived from them (trading standards, OFT and the Service Providers). The Cash Back System is allowed in religion, and law, and the contract for cash back valid, in so far it holds water. It is not the community in breach of that terms and conditions. If agreements are intentionally made knowing they would not be kept by a particular party, it is that party and to that extent, wrong.



If you had the number of people from your community, those easily misled, the young and the old, and those who do not understand their rights, even you my friend would not turn your back on them. For I shall not turn my back, though I fear a day when God may turn his back on me.


On this subject you disagree with my view and I disagree with yours.


May God be pleased with us, you and me.


Gus
Peace.

Discovery

why do people take up too good to be true offers. If you look around, there are warnings about cashbacks every where. I am sure there are dossiers in every trading standards department.
This is not the first retailer to pull this scam, and no doubt it wont be the last. Why despite all the warnings and concerns do people still sign up for them.
An adult normally makes an informed decision to sign a contract. I certainly am not taken in by any hard sell. You learn this in the school of life. The only positive outcome, is that once bitten twice shy. They will know better when all that glitters is not all gold.

mobilejunkie

If some of you are so certain cashback deals are ALL a con, why are you bothering to write on this thread? There are many of us who have not only used them extensively over a reasonable period but have indeed (and repeatedly) got "something" (VERY worthwhile at that) "for nothing" and repeatedly proven that they are NOT "too good to be true". There's no such thing as risk-free (even getting out of bed - or staying in it - carries a "risk") and there ARE many fraudsters out there. However, to blame customers is wrong. Just as wrong as ranting and raving in all directions when things go wrong. Anyone (and there are few it seems) who understand these deals knows that many people do NOT get all or some of their cash-backs simply because they don't understand or follow the rules. Overall the companies therefore DO make money. That is quite fair - and makes 100% free quite achievable IF you know exactly what you're doing and can avoid the fraudulant operators - which does include the vast majority.

trisontana

I would have thought that most cash-back deals are a form of pyramid selling.This is because the only way the company that operates the scheme can keep going is to keep recruiting new customers, so that their money can pay back the cash of others who joined at an earlier date.. Eventually they are going to run out of money or new customers.

amz84uk

trisontana wrote: »

I would have thought that most cash-back deals are a form of pyramid selling.This is because the only way the company that operates the scheme can keep going is to keep recruiting new customers, so that their money can pay back the cash of others who joined at an earlier date.. Eventually they are going to run out of money or new customers.

That's EXACTLY how the cashback system works. If you plot the sales on a graph, the company will keep going as long as sales are continually increasing. Once it stabilises, the company usually offers "Buy One, Get One Free" cashback deals, aiming to increase sales. Other methods such as getting customers onto 18month contracts (to generate more commission from networks) are used aswell.

If these tactic don't work for the company to increase sales, and they find themselves sales dropping , the company begins to consider closing up - as it won't be able to fund the cashbacks. Mobile Connections went on for about 3years (i think), and to be honest, they did build a good reputation of service and monthly cashbacks EVERY month... it was only when the sales started dropping, that they began to delay cashbacks, changed conditions from 28days to 45days (and even to 3months), before closing shop!

e2save, Carphone Warehouse, Phones4U, and other reputable high street retailers, are excellent for cashback so long as YOU abide the terms and conditions 100% (which includes sending copies of the bill Recorded Delivery). These companies also cannot afford paying cashback back to customers, so will find ANY reason not to pay it out (i.e. they will say they didn't receive the bill if you don't send it Recorded Delivery).