40 days and no info/statements

Stephen_Leak

mattsaunders wrote: »

Hi there I have sent a letter to natwest requesting my bank statements and never heard anything for 40 days so I sent another letter this one


Natwest;

Retail Regulatory Risk
2nd Floor
Cornerstone
60 South Gyle Crescent
Edinburgh
EH12 9WF

Dear Sir / Madam,

Re. Account numbers:

I sent a letter and £20 cheque on the 24th April 2007 requesting six years of bank statements as is my right under the Data Protection Act. I have been expecting copies of my statements within the 40 days stipulated under the D.P.A. As yet I have not received any correspondence from you.

By not supplying the information I requested, you have breached my rights under the D.P.A. You leave me with no alternative that if I do not receive copies of my bank statements within the next seven days, I will forward copies of my requests to the Information Commissioner.

I look forward to your timely response.

Find enclosed a copy of my original letter.

Yours faithfully,



I used this link for the second letter http://forums.moneysavingexpert.com/showpost.html?p=3585449&postcount=7

And I have still not heard anything from natwest. What is my next step of action?


Many Thanks

As you threatened to refer the matter to the Information Commissioner, you refer the matter to the Information Commissioner.

However, his staff are as inundated with complaints as the banks’ and credit card companies’ are with SAR’s. The banks and credit card companies have received so many "black marks", that one more doesn't make any difference.

In the meantime, you can always draft your first claim letter so that, when your data does arrive and you've done your sums, all you have to do is fill in the blanks.

Please read the Reclaim Bank Charges Help thread.

mattsaunders

Can I call my local natwest branch or the head office to ask for my charges.

SUGARSPICE

Hi All

Posted msg yesterday to say that had not received statements from Barclays after sending 1st letter to have them sent to me & another letter giving them a further 7 days & guess what?

I received them today :j .They even sent me me the Postal Order back saying that its free of charge.

Now I bet they wish they hadnt sent me this now as Im going to be claiming back £1,240. Yippeeeeeeeeeeeee (Hopefully).

mattsaunders

Hey here is my situation


I have sent the first letter off to natwest with a £20 cheque for 2 accounts I am claiming for.

I have not heard from Natwest for 40 days so I sent another letter saying that I want my charges and statement within the next 5 days and still I have not heard anything.

I have also just found out that they have not taken the £20 out of my account for the statements and charges.



What should I do next?

Stephen_Leak

mattsaunders wrote: »

Hey here is my situation


I have sent the first letter off to natwest with a £20 cheque for 2 accounts I am claiming for.

I have not heard from Natwest for 40 days so I sent another letter saying that I want my charges and statement within the next 5 days and still I have not heard anything.

I have also just found out that they have not taken the £20 out of my account for the statements and charges.

What should I do next?

If you haven't received all the information you require within 40 days of them receiving your Subject Access Request, refer the matter to the Information Commissioner.

However, his staff are as inundated with complaints as the banks’ and credit card companies’ are with SAR’s. The banks and credit card companies have received so many "black marks", that one more doesn't make any difference.

In the meantime, you can always draft your first claim letter so that, when your data does arrive and you've done your sums, all you have to do is fill in the blanks.

You can also read the Reclaim Bank Charges Help thread for information and the Reclaimed Bank Charges Success Stories and Reclaimed Bank Charges Success Stories II threads for inspiration.

mattsaunders

Stephen_Leak wrote: »

If you haven't received all the information you require within 40 days of them receiving your Subject Access Request, refer the matter to the Information Commissioner.

However, his staff are as inundated with complaints as the banks’ and credit card companies’ are with SAR’s. The banks and credit card companies have received so many "black marks", that one more doesn't make any difference.

In the meantime, you can always draft your first claim letter so that, when your data does arrive and you've done your sums, all you have to do is fill in the blanks.

You can also read the Reclaim Bank Charges Help thread for information and the Reclaimed Bank Charges Success Stories and Reclaimed Bank Charges Success Stories II threads for inspiration.

mate you need to change the link Reclaim bank charges help thread because it sends me to the travel, trips and holidays section

Irishlad108x

Hey,

Just to let you know if you still havent received your statements that the bank are breaking ANOTHER of the Unfair Consumer Regulations 1999 (The one that you can reclaim their charges with). Part 2, Schedule 2, No1 Q States (unfair terms) " Excluding or hindering consumers right to take legal action by unduly restricting the evidence available to them" Might help to write to your bank and point this out to them - When it does get to court, make sure you mention this as well. Good luck!!!

welshguy_3

can someone help me! i send my 1st letter to barclays on the 20/4/07 with my cheuqe. 40 days gone send a 2nd letter from rex_mundi that was neary 2 weeks ago and not a thing from them. can some please help :mad:

mattsaunders

welshguy wrote: »

can someone help me! i send my 1st letter to barclays on the 20/4/07 with my cheuqe. 40 days gone send a 2nd letter from rex_mundi that was neary 2 weeks ago and not a thing from them. can some please help :mad:

im in the same boat as you with natwest

Stephen_Leak

welshguy wrote: »

can someone help me! i send my 1st letter to barclays on the 20/4/07 with my cheuqe. 40 days gone send a 2nd letter from rex_mundi that was neary 2 weeks ago and not a thing from them. can some please help :mad:

If you haven't received all the information you require within 40 days of them receiving your Subject Access Request, refer the matter to the Information Commissioner.

However, his staff are as inundated with complaints as the banks’ and credit card companies’ are with SAR’s. The banks and credit card companies have received so many "black marks", that one more doesn't make any difference.

In the meantime, you can always draft your first claim letter so that, when your data does arrive and you've done your sums, all you have to do is fill in the blanks.

You can also read the Reclaim Bank Charges Help thread for information and the Reclaimed Bank Charges Success Stories and Reclaimed Bank Charges Success Stories II threads for inspiration.